Book Avis car rentals at Washington, D.C. Dulles Intl Airport

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6

Very good

2

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1

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1

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1

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friendly staffpick up and drop

2.0

We waited 3hrs in lineReviewed Apr 20 2023

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2.0

The vehicle was dirty it was overcharged All around Is bad experienceReviewed Apr 13 2023

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2.0

I asked for a compact e ded up with a 7 seatwr gas guzzler for me. I am One person . 5 ft tall and barely see over the dash. After flying 29 hours a d arriving at 1030pm the experience wS horrible. The attendant at the desk argued and rebutted my claims my frustration until he had me in tears. The car had damage on it which he refused to come out and notated. After 2 hrs hrs of worthless arguing that I would take it but bring it back in the morning. His answer was "it won't do u no good, we are not going to exchange it. You signed up for a mysterycar. I did not. Between Kayak , priceline and Avis I was assigned a mystery car but I had clicked on a Compact. In the end it was now 2 hrs later, I was angry frustrated and exhausted. I took it but not before taking my own photos Horrid experience.Reviewed Feb 26 2023

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8.0

We were the first people there and there was issues about which car was ours and it took an hour to finally get us a car.Reviewed Dec 28 2022

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10.0

Avis can clean better their cars, they are ALWAYS dirty.Reviewed Nov 21 2022

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4.0

The car was comfortable and clean. The price quoted online and the price given at pickup dramatically different. You are stuck in the middle of nowhere. No choice but to pay. But never again.....Reviewed Nov 12 2022

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6.0

Rental cars very expensive. Pickup clerk was not very friendly. Car smelled of marijuana.Reviewed Jun 28 2022

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2.0

Did not receive the type of vehicle I ordered after a 90 minute waitReviewed Jun 24 2022

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2.0

We waited in the Avis line for 2 hours at Dulles...complete debacle! Drop off at Reagan was a breeze.Reviewed Jun 22 2022

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2.0

The car that I rented had slightly less than a full tank of gas (roughly 7/8). I mentioned this to the attendant (person who checks the contract before letting the driver leave the car lot) who agreed and told me to take pics of the gas gauge before leaving the lot. She assured me that it would be ok (i.e., that I won’t need to pay a gas surcharge) so long as I return the vehicle with the same amount of gas. She also said she would leave a note in the system and to tell the person who will check in the vehicle (after being returned) about the issue. Lo and behold when I returned the vehicle the person who checked me in said there were no notes in the system and that the car was not returned with a full tank of gas! As a result, I was charged a gas surcharge of roughly $20. The return agent said she can’t help me, that I need to call the customer service number for Avis! This is a classic example of bad customer service! Even though the gas surcharge Avis charged was only $20, I feel that I have to speak with Avis about it, if anything to call attention to the bad and conflicting statements by Avis reps.Reviewed May 29 2022

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10.0

The car was ready when I arrived. It was clean and in an excellent condition. The process was smooth and easy. Thank you!Reviewed Mar 17 2022

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2.0

Grey man at pickup location lied to me and give vehicle with over 40k mile and very bad smelling vehicle. Also I asked ezpass and paid for around 25$ but vehicle doesn't have ezpass device. It is took my time at toll both. Totally bad dishonest service! Never book again from themReviewed Mar 4 2022

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• Where should I pick up my car when I book Avis car rentals at Washington Dulles International Airport?

  At Washington Dulles (IAD), all the rental car companies offer free shuttle buses to transport passengers from terminal buildings to the rental car facility. No matter which terminal you are landing at, all you need to do is make your way to baggage claim and pick up your luggage before exiting down the ramp to doors 2 and 4. The rental car shuttle bus picks up at Curbs 2C and 2D. Make sure you look for the Avis brand name and logo on the shuttle bus before boarding, as some companies use a shared bus. The rental car facility is about 5 minutes from the main terminal.

• What kind of documentation do I need to present to pick up my Avis car rental at IAD?

  All renters picking up vehicles from Avis will need to show a valid driver’s license along with a major credit card in their name. You must be at least 21 years old to rent a car from Avis, but a surcharge for renters under the age of 25 applies. If you are not a US citizen, you will also need to show a valid passport to pick up your rental vehicle. Additionally, if your license is not in the Roman alphabet, you will need to show a valid International Driver’s Permit.

• Does the Avis branch at Washington Dulles International Airport offer any special services?

  Yes, the Avis branch at IAD strives to serve renters as best as possible. There are several ways you can save money by renting a car from Avis at IAD. Perhaps the most convenient is the optional E-toll service. As Washington DC has a lot of toll roads, especially when you are driving from the airport to the city and vice versa, you may want to consider this option. The E-toll service allows you to pay a flat daily rate so that all tolls you would need to pay are included in the price of your rental, making it quicker and easier for you to navigate toll roads in the city without having cash on hand. It is important to note that this service must be requested at the beginning of your rental period and cannot be added on later.

• How much does it cost to rent a car from Avis at Washington, D.C. Dulles Intl Airport?

  On average a rental car from Avis at Washington, D.C. Dulles Intl Airport costs $62 per day.

• What is the most popular rental car from Avis at Washington, D.C. Dulles Intl Airport?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Avis at Washington, D.C. Dulles Intl Airport.

• Where can I find Avis car rentals at Washington, D.C. Dulles Intl Airport?

  23330 Autopilot Drive is the closest Avis rental location to Washington, D.C. Dulles Intl Airport. The telephone number for this location is +1 703 661 3500.

• Does Avis offer shuttle or airport pick-up services from Washington, D.C. Dulles Intl Airport (IAD)?

  Yes