Reviews for Avis in Washington
- All reviews 100%
Jun 18 2017
Cons: There was an enormous line and three visible staff members doing nothing while customers waiting. They were just talking amongst themselves about personal things - in plain view of customers - while just one person checked people in. It was absurd.
May 31 2017
Great car, awful service
Pros: The car was great - great value for what I paid.
Cons: The service at this location was abysmal. Cops were called because a customer has "lost" a car. No one was helpful in getting the car OR returning. It took me an hour to pick up car and an hour to return. There was only one person at the counter the entire time. Good value but you get what you paid for with service.
May 22 2017
Pros: The service at the Budget Rental Office downtown Wash, D.C. was exceptionally friendly. The car, a brand new Ford Edge was terrific. Want to buy one! One of the best rental car experiences I've had.
Cons: Liked the whole experience a lot.
May 5 2017
Cons: RUDE EMPLOYEES. TREATS CUSTOMERS LIKE CRIMINALS. F WITH BBB. OVERCHARGES CUSTOMERS