2.0
For pickup at the counter i was told that 223 $ wluld be the price and they charged me 458Reviewed Oct 17 2022
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2.0
Charged us 25$ fuel service fee though we returned the vehicle with a full tank without saying anything about it. We just noticed on the e-receipts.Reviewed Sep 8 2022
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8.0
Great staff. Quick and easy. Changed car 2 times with no problem. GreatReviewed May 14 2022
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4.0
Signed up for/ reserved a car size (economy I believe) that they were out of upon arrival. I reserved this car about a month ago. Got a larger car, that I did not need for no extra charge. Problem with this was that the gas mileage was not that good, thus having me pay more money at the gas pump, which we all know is not great these days. Upon return, outside attendant checked me in, said I would get a receipt to my email, but it never came. While in the airport, I went back to the counter a while later, only to listen to the Avis female attendant dropping the “F bomb” to other attendants about something, and I then told her that I had not received a receipt of return. She called the outside attendant and he had not closed my account as he said he would. This ended up causing me to pay more than I should have since I returned the car much earlier than what it was timed out for. Very poor customer service I would say. I would be glad to hear from you thru my email here.Reviewed May 1 2022
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8.0
Le service est bon, mais j’ai du changer de voiture pour causes de problèmes techniquesReviewed Dec 25 2021
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10.0
Nice car. Nice peopleReviewed Dec 13 2021
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1.9
The rental smelled of cigarettes and I couldn’t fathom driving that car with that smoke smell. I asked for a different vehicle which was on the lot but the agent refused to give me that car because it was reserved for a chairperson or a person of importance. I felt discriminated against and discredited as a paying customer for a service just like anyone else. I canceled my reservation and went with a different company who going forward I will continue to do business with. Avis as lost my family as a client.Reviewed Sep 25 2021
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10.0
Friendly service, clean carReviewed Sep 3 2021
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10.0
Cons:Everything was greatReviewed Dec 28 2020
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10.0
Pros:Easy convenient and pick up tight outside terminal doors in parking lotReviewed Jan 9 2017
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8.4
InterestingPros:White plains airport is an interesting one. The rental lot is quite far from the check in counter. After the first car reserved was a large SUV and I requested a small sedan, I had to walk back and forth between the lot and counter a few more times than wanted. The agent at the counter more than compensated my trouble and upgraded my car to a Mustang, and kept the same rate! Made it all worth it!Reviewed Aug 26 2016
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10.0
Fast and convenient!Pros:Easy check in. I was at the counter less than five minutes and in a car!Cons:Nothing.Reviewed Jul 6 2016
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