Azzano San Paolo Hotels

No porter available to help with luggage, arrived with 3 children and bags in middle of the day. A porter later came and parked the car.

Convenience to ferry Food - inclusive meal very poor, not worth 15euros

Location is very comfortable for sightseing and for relaxing walk. Funicular road to Citta Alta is 300 m from the door and you could enjoy the shopping in 10 min. when step out from the hotel. Restaurant was closed for wedding party, so couldn't try the meals and enjoy the view from the roof. The receiptionist was not very enthusiastic to explain how to reach the nearest place for having dinner

Efficiency on arrival. Clean rooms. Breakfast limited. All products ran out continually. Everyone having to wait for a top up of bread, drinks etc.

the confort of the room the bad welcoming of the receptionist. It seems we were disturbing her when we arrived to do the check-in. A person very cold and without the sense of service.

Friendly staff

Room was clean and modern. Staff were always helpful. Shower was new and a good size (not common in Italian hotels!) Breakfast a little disapointing compared to other Bergamo hotels I have stayed at.

my room was very clean - the hotel is very handy as in front of the train/bus station the noises from the ventilator. I wasnt able to swith it off

Our reservation was for triple room, but our room was a double room with an extra bed which is a small bed than a single bed.We were travelling with our 10 years old son, he is a long boy and we wanted him to be conmfortable.This is why we didin't ask a double room with an extra bed but triple ROOM.Room was small for 3 person. The room was small, and autopark was 20€ per day.

located near the airport Orio al Serio but only for car drivers as it remains far away from pubblic transport services

The planes going over our hotel room we had the feeling as if we were sleeping between airport and an motorway in a tent ( the sound was awful ). The air was very smogy and dustie. I would suggest this hotel for deaf people. We wouldn't relay give this hotel 4 stars, more likely 2 stars.

The staff were very friendly and approachable, the room was large and the bathroom was excellent. The site or the hotel should provide better instructions / maps for people arriving at the hotel at night - the route from Orio al Serio airport to the hotel from the car rental depot was not detailed enough. Secondly, it seems a bit odd that a hotel offering a 24 hour service for the local international airport does not offer at least a simple choice of food or drinks when guests arrive.

close to the airport, the room was ok, bathroom good, everything quite cleen. we took taxi from the airport orio al serio,since the hotel doesn't have its own transport FROM the airport, taxi cost from € 20 . Good option when you have to wait for your next day flight, other than for this i don't know because the hotel is in industrial zone, so there's nothing around really. smoky smell inside the room, the hotel is marked as 4 stars, but i would say it is maximum 3 stars. No transport from the airport, only option is the taxi but its very close to orio al serio. for way back to the airport there are 2 navette in the morning, so at least this is good.you pay less than for taxi obviously.

Beds, breakfast. No shuttle or pickup from airport offered.

Friendliness of the staff Unknown to us they had a courtesy coach but never met us at the airport which involved 20 euros for a taxi The courtesy coach was unavailable to transport us to the airport on the 30th. No explanation was given for this but involved us in 20 euros for a taxi. Also on our return on the 29th we were informed that their were no dining facilities strange for a four star hotel, involving us in finding a restaurant and taxi there and back at a cost of 30 euros.The bedrooms were overly hot but the rest of the hotel was cold.

close to the airport and provided a coach service to the airport There was no restaurant, just a sandwich bar. It was close the the airport but not that easy to get to by car.