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Very large and quiet room We ask for a non smoking room but according to the smell it was not
Location is great, near all touristic attractions No complaints
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
staff were most helpful and the location was very central
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Every thing about Barcelona Nothing all ok
Excellent City centre position
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Great location, but you pay for it. Rooms were tiny.
Location, breakfast In improved number there was no promised dressing gown and slippers
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
excellent location The Hotel needs to be updated, slightly over rated.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The roof bar was fantastic
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The hotel was under renovation, lots of noise and disturbence during the day.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
This hotel was a great surprise in terms of quality, price, location, and service. It's located on a great street for shopping and dining, and only blocks away from the airport bus shuttle. John at reception was very kind and friendly, circled lots of things on the map of Barcelona for me to see, and recommended some restaurants. The free glass of sparkling wine was a nice touch as well. The room was fantastic, with a beautiful soaking tub and comfortable bed, and a balcony that opened up onto Passeig de Gracia. It should be noted that this room is great for solo travelers or anyone who doesn't mind an open concept room. The shower and toilet have frosted glass doors, but the tub is open. It may not be private enough for some people, but I thought it was fine as I was solo. The mini bar wasn't too expensive either, which can be hit or miss at many hotels, and had s great selection of snacks/beverages. Overall this was a fantastic stay in Barcelona and the hotel made it that much better. The only negative to the hotel is completely out of their hands, but there is a new retail store being constructed below, so after 8 or 9 am, it can be a little loud. It looks like it's just starting, so it may go on for quite some time. This wouldn't stop me from stating again by any means, but if you party all night and want to sleep in, it could be tough.
the location was great the toilet and the washbasins were very small
excellent location, very clean room, nice decoration and wonderful jacuzzi on the roof terrace... the staff was very friendly. the entrance...
The location was perfect, and the staff was courteous and helpful. My room was very strangely designed (ironically). More importantly, the showers were not cleaned well - the glass walls were covered in a thick layer of soap scum - not pretty! Overall, it's listed as a 5 star hotel, and it's FAR from that. At best, it's a very good 3.5 star hotel, or a middle of the road 4 star.
The Hotel was very lovely and well decorated, clean and the staff was very accommodating. The hotel bar offered free champagne, water, tea and coffee which was a wonderful and unexpected surprise. The staff assisted us in room upgrades, places to eat and what to see around the city. Wifi was included in every room as well as personal AC that worked extremely well. The room also had black out curtains and while being very centrally located ( a few blocks from the Gaudi House and a 2 minute walk to La Rambla) was also very quiet. I would deffinitely stay here again. Great place for couples or young friends looking to have a good time while still relaxing and getting some rest! The bathroom of the rooms where small and not separate from the rest of the room, and the doors to the toilet and shower were opaque glass that was see through when wet. Other than that no complaints.
Location and quality of accommodation facilities
Perfect location to be close to the center and away of the noise. Great recepicist (from Argantine) to get his recoomendation for your paln in Barcelona. 50m from the metro station. No lobby. No Shampoo!!!. It was hard to find its building when the taxi deliver us from airport.
Nice location. Room was quiet at night. Comfortable bed. Nice shower. Breakfast was nothing special. Find something down the street to eat. Sinks look good but are impractical. Gym is not open. Worn carpet.
The staff was spending and welcoming. The room was BIG for European standard. The bed was comfortable and shower was very very nice. The location could not have been better - We absolutely loved that !!! Bath towels were poor quality. A bit noisy if you are on 2nd floor facing street. There was a hint of mildew smell in our room
Location, close proximity to lots of sights and shopping/restaraunts. Room was incredibly tiny. Not good for more than one person. Definitely not a 5 star hotel as it was advertised.
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
location excellent.helpful staff.very well looked after
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
Central Location for Shopping
location and how pleasant the staff was
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
Location Very uncomfortable beds. Overpriced room service options.
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
the roof bar small rooms - misleading 5 star status
Location, hotel staff
Very helpful staff; rooftop bar excellent; excellent location; beds great Rooftop could use a little more seating with tables; maybe a few more waitstaff
Location Room decor
The bed was like a rock, and pillows very poor for sleeping
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
Very helpfull staff,
The terrace. Room service food.
The rooms were very modern and comfortable. The receptionists and bell boys were extremely pleasant and helpful. The location was superb - close to the Metro, restaurants, shopping, sights. I made use of the mini-bar the first night. On the second night, the red wine was filled with tap water and recapped. The front desk did not seem surprised by this.
We had a wonderful stay. Helpful and freindly staff , great room. Hard to beat this wonderful location. We will definately be back and will recommend this hotel to anyboby. Great value for money.
Its a great hotel with a fantastic location. Check in was easy. As my flight left late inteh evening and the hotel was clearly not fully occupied, I requested a late check out. Current check out time is 12:00. However, when requesting the staff at reception if this woudl be possible, I found myself in a position where the cost has to be negotiated, rather than the staff trying to accommodate me. This is a real pity, as it left me with the impression taht the hotel was desperate to squeeze some extra cash from me. needless to say, i checked out at 12. Although I am a repeat guest at the Olivia Plaza hotel I will in all likelihood not return to this hotel as there are a number of excellent hotels of the same standard nearby. Hopefully they will be in a better position to accommodate their guests in such instances.
The room was not too big, but modern in style, and the service good. The location of the hotel is suberb 326 EUR for one night is too expensive, and the breakfast was not even included.
The modern design of the hotel in general, and its location. The strange design of its toilet, it wasn't comfortable at all.
Central location, cleanliness Not sure about the practicality of the room design, particularly the wash/shower/toilet layout and construction. The shower itself was excellent. Room doors noisy when closing automatically.
The location, the terrace, the staff. The room was small, with little storage space for clothes.
Location poor service...no toiletries...no response to 3 requests to reception.....bar closed at 12...unable to get a drink delivered to our room
the extra-ordinary decoration we would prefer to be able to open our window -which faced the corridor-
Nice hotel with excellent design. Perfect location in the city center. Kind personal. Clean rooms. Quiet atmosphere. Want to come back again. Shower,wc and sink were strange located. Breakfast could be better.
good value, helpful staff Air condtitioning weak on 9th floor
Rooms are well equiped, beds comfortable,clean hotel in the middle of one of the best shopping areas in Barcelona, convenient to several metro lines. The desk staff was less friendly than in many other hotels but competent.
Breakfast was excellent
nothing the "romantic" room had two separate beds instead of a king-size one, one bathrobe per two, we had to ask for shampoo; they left one sweet per two; walls are so thin, we were hearing about all indigestion problems of our nextdoors. St.V.'s was absolutely ruined.
The extortionate jump in room price on last night of our stay!!! Quality of breakfast was poor. Staff spoke very poor/no English.
A great location within steps to the main walking section of the city air conditioning was poor. We went with another couple and they had the same issue...the air conditioning did not work properly
nice spacious rooms, view was ok, airco was fine, beds were good and the nespresso in the hallway very nice! And the location is perfect in the centre of the nicer part of Barcelona just 5 min walk from casa Batlo and the subway, only 10 min walk to plaza Catalunya.
Nice hotel, good breakfast selection. They do not have a changing facility after check out (which is very useful if your flight is at a later time)
This hotel is very functional for touring Barcelona. The location could not have been better. Extremely good for shopping and very close to good places to eat. Also very close to public transport. The room was a good size. We did not have a double bed but the beds were comfortable, the bedding very clean. The bathroom with the double basins was spacious and clean. We ate breakfast once. The variety was good and fresh. We had a room at the back facing a very large courtyard so it was very quiet. We had been told that hotels in Barcelona facing the streets can be noisy at night. The lobby furniture could be revamped but apart from this , would recommend this hotel
Friendly Staff, room size and hotel location all excellent
Very good location. It's just a few blocks away from the centre. The room is modern and they even have a balcony. The hotel staff aren't helpful at all. very very very bad attitude.
Very close to everything, great value for the rooms, internet access and printing, very clean, Highly reccommend this hotel
central location, very nice lobby Tiny room on a courtyard with no natural light, housekeeping extremly noisy, bed broken, cockroaches in the room, staff unfriendly speaking very basic english, internet wifi very slow. Very bad value for money... Chambre minuscule donnant sur une cour sans lumiere naturelle, tres tres bruyant, lit casse, cafard dans la chambre, personel parlant tres peu anglais et peu aimable, internet tres lent. En bref tres mauvais rapport qualite prix...
that was my first time in barcelona, i was amazed by the location, you can say it is inside the action. the room size and cleanliness was ok to me and my wife. the room isolation is bad so that you will hear all the moves from the surrounding rooms specially in the morning when you the housekeeping will start cleaning up the room and that was not a great deal to beacause most of the day i was outside in the city.
The room was small but had all the comfort. The option to have breakfast was very convenient, especially the price/quality was very good. The location of the hotel was excellent.
The Hotel could not have been placed better for accessibility to all of the activities and services in and around Barcelona
Staff was helpful. This hotel is over priced based on the quality of the hotel.
The location The breakfast was too expensive.
Excellent breakfast and prime location
The staff was really helpful. The room was large and clean. The bathroom was large and clean. The air conditioner didn't go on cool enough.
The helpfulness of the Reception Desk staff. Room quality very poor. Changed after 1 night. 2nd room, 410, better but well below 4 star rating claimed by hotel. Why no coffee facities in roms?
This hotel fell out of a glossy magazine; amazing room; ultra-modern decor; best shower of my life King sized bed was actually 2 x singles that wandered away from eachother in the night
Excellent location, just 5 minutes from the top of La Ramblas, fairly queit location but everything very accessible. The hotel had only just opened and the staff were very helpful. Free use of pc in room was a bonus. As with any hotel there are always teething troubles, we didn't have hot water for a couple of days but this was fixed and we were offered another room to shower in. Breakfast starts at 7.30 weekdays however when we arrived at 7.30 the restaurant was still in darkness and the staff weren't in. In fairness the receptionist gave us some pastries to take with us on our day trip. We booked a family room which was one good size room with bunk beds for the children, no privacy for the adults though.
We found the location of the hotel to be excellent. The accomodation was was comfortable and quiet. The upgrade we had was very good aswe were given a jacuzzi in our room. The bathroom was spacious with a walkin shower. We found some of the interior decor in our room (211) to be little poor. The wood surround on the jacuzzi was coming off. The bathroom ceiling had holes in it. The balcony railing felt insecure.
Everything! it was great. it will be better when the remodeling is completed and there are two elevators. Breakfast was my favorite! Staff was excellent as well!
no swimming pool
Location Bed, needed replacing. Housekeeping could have done with some better touches re bathroom items especially as hotel was 5 star rated.
The hotel was ok bathroom had mold on the ceiling! not nice for a 4 star hotel,
I loved the look as soon as I walked in. Loved the laptop and high speed internet. Excellent placement of electrical outlets which is a surprisingly rare find.
Location, silence. Replace the bathroom door for more privacy.
Very central. Great location within walking distance to city centre. Quiet area for families. Staff helpful, room very nice and comfortable. Would highly recommend this hotel and would return as a couple also. Nothing!
The rooms had a comfortable bed and pillow. The rooms were clean and modern. The bathrooms are spacious and well maintained.
The room was beautiful and the staff helpful and friendly. The location was central and all sorts of transportation are within walking distance. We were lucky to get an upgrade to a room at the front of the hotel which have beautiful stain glass design balconies. We stayed when it was a little cooler in the evenings. The bathroom design is open and therefore when you finish showering you get cold a little quicker than you would in a closed off shower area. However this is for such a short duration it should not deter you from this great hotel. I would without a doubt love to come back here!
I liked the location and modern style of the hotel. It is in easy walking reach of the centre of town and the roof terrace with its swimming pool gives excellent views of Barcelona The wireless internet connection in my room was non existent which was very frustrating and the two computer in the reception area always had a several people waiting to use them
We checked in with Daniel in the front, who was AMAZING. He is so sweet, attentive, and adorable. We couldn't stop talking about what a gem he is. He gave us tipa for our stay, offered to print out our tickets to La sagrada familia, which were ready for us as soon as we went downstairs. We really enjoyed the customer service here it was the best received in our entire trip in Spain. Beds were small but that's normal in Spain
AIt's a gay hotel but 'hetero friendly' me and my wife stayed with a group of friends and didn't feel anything strange. Friendly staff, great location, nice rooms and good value for money. One of the reasons to chose it was the spa, but it cant be called a spa. 1 Sauna, 1 steam bath and teh pool and jakuzzi were not functional, some dirty stagnant water in the pool and we didn't use the spa after first trial. Also the minibar was nnot filled regularly and the room was not cleaned properly.
Location. Great roof deck. Got a good rate online for a Premium Deluxe room. It was nothing special - not premium or deluxe by my standards - very basic. When we arrived, needed to use the toilet facilities - no toilet paper in the large one on the 1st floor - went to dining room to inquire for paper or another facility to use. Was given napkins for the restaurant to use.
hotel should be mostly for gays. There were many straight couples, guess they did not know they arrived in a gay hotel. looks like too many straights for the gay community, to many gays for the straight guests. I am gay but this time the mix was not good. Check in lasted forever, they write you a guest pass by hand, it takes forever... worst check in in my life. Hotel was not able to provide service to print out my online boarding pass.. what a shame. I did not feel anything of the original gay concept, I felt they just sold out the hotel to anybody just to make money ( whats ok), but this was not my axel hotel from some years ago. It was just a very busy hotel and not sure if the value for the hotel was very good this time. Just my opinion.
Good location in the middle of the eclectic pulse of Barcelona, a matter-of-fact, most of city's buzz is right in the hotel lobby bar. Design trying to hard, instead could use a good hard cleaning.
Marisol! And the rooms were stylish. Rooms smelled of cigarette smoke.
Room was very noisy. Could hear ladies talking in room above and constantly heard their high heels walking around above. Outside noise was very loud. Housekeepers in hallway very loud talking early in the morning every day. Room was stained and furniture showed signs of wear. Great location. Great lobby and hallway design.
Location is best. Hotel is pretty upscale. Aesthetic. Pleasing to the eye. My credit card was charged before i checked in. Made the resrvation in euros. Was charged in dollars at a rate of 5% higher than what I would have gotten on my credit card plus commission.Was asked to sign a cr card slip that said I was offered a choice of currencies chose dollars and my choice was final.
The staff was wonderful. The room was sexy and comfortable. The location fabulous.
Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.
style,location and good facilities time to time noise becuse of wooden floor.
Good location, good room, great bathroom, helpful staff, excellent breakfast and top quality food especially restaurant Moo Bar got a bit too full with nightclub at night
Great boutique hotel with excellent facilities and friendly staff at prime location.
Excellent breakfast. Nice decor. Excellent personnel most of all the PR hotel manager. Nice closets and ample space. Toilet and shower in different rooms and no sink on the toilet side. Too dark halls.
- nice, competent and helpfull staff - nice design/good comfort of the rooms - nice general areas in the hotel (lounge/restaurant/pool&terrace) nothing
Location. Friendly staff Modern room Sqeaky bed! The lighting system was a little erratic, sometimes did not work, but promptly attended to by staff.
The Spa , the bar staff . The food is excellent. The Moon Restaurant
Good sized rooms, clean, comfortable and very quite considering city location. No hot drink making facilities available in rooms
Service and location
location atmosphere in fashion
Lovely modern hotel with great service no
The room was spacious, large double bed, nice bathroom. The breakfast were excellent, good choice of healthy products, and stuff was polite, service was quick during the breakfast.The location of the hotel is great - 5 min til Catalunia square, from where it's just walking distance till most sightseeings. We never took a taxi while staying. We can really hear when someone was in the bathroom in the neighbor room,it did bother a little early in the morning.Bad experience we had when we were leaving.It was early in the morning,we came to the reception to pay and were not able to pay with a card.It wasn't our problem or problem with our bank.The money was on the account,and we even entered the internet bank and showed it to the person on the reception.But he just kept staying in front of us doing nothing-just waiting.The saddest thing was,that he even hadn't tried to offer any solution to this problem, though he knew we had a plane in 2 hours.So we had to come up with something ourselves.My husband went to cash machine and we paid with cash.We lost some money on the bank interest
location was excellent
Good location, food,services You should have a person who can halp in different questions like a concierge.
The hotel was very easy-access to the old part of the city, the museums, the shopping areas, the Métro. I travelled with my two children (aged 12 & 15). I was surprised that no rooms for 3 exist. The buffet breakfast was disappointing (the food didn't taste as fresh as it looked). Strong taste of fridge.
Staff helpful, good location, breakfast was good No complaints here!
The location was perfect. Walking distance to Ramblas, excellent restaurants and shopping. The beds and pillows were exceptionally comfortable and we loved the subdued lighting in the room. The staff spoke English, were friendly yet professional. The plentiful buffet breakfast was included in the price. We would definitely stay here again. Taxis are available right outside the hotel. Perfect when you are checking out. Could not fault this hotel.
Clean room, facility. Kind, flexible staff. A little far away from city center.
The roof-top swimming-pool...... No.