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The room was very clean, spacious and comfortable
I give this hotel top marks for location, cleanliness and value for money. It is in a nice neighborhood with many very good restaurants and cafes. The metro is steps from the door.
Perfect staff, always ready to help you. Perfect location, very near a subway station, only three stops to very center (plaza catalunya rambla street) also very good connection to other important places. Expensive breakfast and parking place.
good location the room is a bit old
The bathroom and the warm soft water i the tub - was perfect! And the basket with soap, comb, toothbrush etc. - perfect! I missed some daylight in the room (no 113) The walls carried noise from the neighbour room during the night, it was hard to fall asleep. The room was cold.
It was excellent service. We had noise from corridor and strangers knocking the door.
very good location. safe and close to the subway. The staff there are very kind and helpful. Rooms are clean.
Excellent breakfast, extremely clean room, free internet access in the lobby, close proximity to transportation means, hence easy access to the city Loud hotel guests coming to the hotel after midnight making noise and slaming doors; sometimes you could hear the street noise as well although my room was not facing the main street - quite uncomfortable if you want a good night sleep; air conditioning on the corridors a bit too strong (for my taste)
The location was great, very close to a metro stop and within 15 mins of city center. The staff was very nice. Breakfast doesn't come with the hotel booking and it costs 13 euros per person. That's not a big problem since there is a cafe right across the street that offers 2 euros breakfast.
Kindness of the staff At night it was noisy, you can hear other people at their rooms
Good value for money No minibar in the room. I miss water in the middle of the night.
Convient, clean and hospitable. The view from my room.
The friendly man at check-in was most helpful! The restaurant was very good and very convenient. Breakfast buffet expansive. The toilet was half under the sink cabinet. The location is far from the center.
Staff was friendly, I didn't hear any loud noises like other reviews seem to point out. Good hotel if you are on a budget. Definitely not a 4 star hotel. It is advertised as one but the facilities, rooms, etc don't reflect it It is about 10 min walking from the closest metro station. Plus a lot of walking uphill which makes it seem like forever.
The hotel staff kindness is top. From our arrival until we left they keep high standards. The breakfast is very good too
Good value for money Long walk fom Metro station
the space in the room the hotel has old furniture,is very noisy in the morning,no parking,I do not recomend this hotel!
Very nice staff, well located, good size of the room
Noice from rooms
Alberto (hotel staff) the location
Value was excellent and hotel was close to metro line which was also helpful. Their was a large group of loud Italian students stayin there.
The personnel from the hotel were kind and helpful. The hotel was in a good neighborhood, although a bit far from the center (half an hour by feet). The connection is good though (train round the corner, metro on 5min distance) The rooms were good size. I would reccomend the hotel if the price per night was lower (you expect more from this price category and 4 stars). The toilet was with moldy corners which is a shame for a 4 star hotel. The shower was also not very clean. The wall isolation in the hotel was bad so you can hear the noise from the lift and the other guests. The facilities in the kitchen were also not perfect (small fridge, old pan...).
Good location for me King size bed was a king mattress on two smaller frames...saggy. Construction right above me most every afternoon. Some staff forgetful about requests. Tough to get ice. Very thin walls...doors slamming constantly. No shower curtains?? Bathroom floor wet. Tired look to room.
Clean hotel with nice staff. \ Internet did not work in my room. Room said it would have a kitchen but did not. AC did not blow very cool air.
IIt was very clean and friendly getting a late check out was a little pricey
The staff was not friendly and helpful often. the reception staff was treating us like we were really troubling them by staying at the hotel. I have never seen a hotel with staff that is not smiley and friendly as this. as for the room, we initially ordered a triple room, but when we arrived it turned out that they have put only two bed in a double room and then added an extra bed to our room. and indeed the room was too small for a triple room and we payed for it a price of triple room, when it should have been double room price with extra bed. it was really annoying. and the room smelled really bad after the cleaning.
Staff were incredibly friendly and helpful, plus they spoke english which was an added bonus. Rooms were large, some with terraces. Very comfortable stay. No free water, can't drink tap water either which meant that we were stuck if the supermarkets had closed. Wifi didn't work on the 5th floor.
Cleanliness and size of room - but not much other than that. To be honest do not go here for any perks (I.E.wifi, breakfast, cava) Poor hotel staff. Asked for an Iron and had to wait 1 hour for it. There is a kitchen, but no cutlery, utensils, pots, pans, etc. So you cant use the kitchen unless you ask for equipment. When asked - I received 1 pot, 1 plate, 1 fork and knife. Ridiculous. So I never used the kitchen. I had to wait more than 2 hours for this as reception/housekeeping forgot again. The brekfast was awful - 60 dishes??? more like 20. The time of breakfast was so restricted (2 hour window). Wifi - at dial-up speeds. not worth using wifi Cava - was not offered any. The location is 30-40mins walk from the centre another bad point -although the train was 2 stops and 5mins from the hotel. Kitchen has only a hob and sink. No oven. The fridge is full of minibar items so you have to take them all out to use it. All in all - with the facilities, location, poor staff i would not go here again.
Everything was perfect and Gemma the receptionist couldn't have been more helpful. The location was good, we walked to most of the places we wanted to see, but the metro was close when we chose to use it. Will definitely stay here again.
good location, very quiet. good breakfast.private parking .spacious rooms for 3 people.
Very clean, modern rooms - friendly night staff There was no welcome on arrival or glass of Cava as stated. From 5am there was continuous noise. Long walk from city centre.
Good central location with clean comfortable rooms. Rooms are a good size for a family and the inclusion of a kitchenette is a bonus. Good selection of both hot and cold food at breakfast buffet. Dining room too small for number of guests. Queue often formed at peak times although staff did their best to accommodate.
Noise travels easily between the rooms, so getting a good nights sleep can depend on your neighbours....we had one good night and one noisy night.
Close to city centre, rooms very big Apartment a bit dirty, we had to complain to have an acceptable cleaning (even in the fridge). For sure I would not define this location as a "Luxury Apartment", as written in the description and paid for. Value for money not so big.
Friendly staff/central location/easy access to metro & tour buses/very clean/good breakfast No
Staff was very friendly and helpful and proficient in English. Breakfast was good. Close to metro and bus station.
excellent room and help full staff, location was great. No
we enjoyed most the comfort, and the peaceful atmosphere during our stay, and our second stay at this hotel proved as enjoyable as the first.
The Buffet Breakfast was lovely. There was lots of variety and it was all very tasty! the service staff were extremely friendly and helpful. On arrival they put us into the wrong room. we were promised a suite with excerise bike and we didn't get these items that was marketed to us on the site. They did move us into the suite which was on the ground floor next to the cleaners cupboards and directly under the breakfast/lounge area - it was extremeley noisy all the time and much slamming of doors.....
Friendly, helpful staff. Room size was excellent and all as described on the website. Very good well maintained, clean and good quality facilities. Good breakfast buffet. Laptop available for use on request. Location close to transport to the city but still walkable (25 mins). Quiet area, little traffic noise. Local restaurants and shops. I would definitiely stay at this hotel again and have no hesitation is recommending it. Could be a bit noisy from room above (price you pay for modern wooden flooring).
nice room. good design. clean. wireless internet was not working on my floor (5th floor). The receptionisty was kind but not able to fix the problem. For connecting to internet I had to go downstairs.
The staff were very nice and friendly, they offered me a laptop with connections throughout my stay free of charge. Break fast was nice too. It was more like a motel than a hotel, it's very small and no reception was far away from las ramblas ,however the hotel was very close to the metro station that goes directly to las ramblas.
the staff & amenities were first class.the breakfast was first class,with plenty of choice.room service excellent. the only thing that was lacking was a car park.if this could be rectified, the hotel would truelly be a 4/5 star.booking .com please note!!!!
The location was close to the main tourist attractions, yet in a quiet area. It was very good value for money, very clean, and staff were most helpful. The bathroom and bed were a little on the small side for us. The kitchenette was very basic.
The staff really went out of their way to help in every way. Nothing
It was centrally located and the room had been recently renovated. It had good catering facilities within the room. The room was too small to be comfortable, especially the bathroom which was minute.
The reception staff were friendly. The room our floor was on was non-smoking. The proximity to the metro station, very convenient. Kitchen-cupboard was great, as you could store food in the fridge. The walls seemed to be a bit on the thin side, and you could hear furniture being moved around upstairs. The breakfast was expensive, since we have a light breakfast.
Basic and clean hotel. In a safe location. The view from the room was not very pleasant.
The renovated rooms were excellent. The staff were excellent - always friendly and ready to help. The location was fantastic - near great shopping, restaurants and local sights - not touristy. The beds were a little hard and the pillows were not standard shape and too soft, they could have been more comfortable. Also as a couple staying we would have like the two single beds made up as a double... There was also a bit of noise through the bathroom from the neighbouring room, it didn't disrupt us - we just noticed it a few times.
The staff were very friendly and helpful. The room we had was basic but very comfortable and clean. A great hotel to explore barcelona.
IT was near the train station. Liked having the kitchenette. The staff were lovely. Room was comfortable. didn't like the cold floor but that's normal in a warm country!
the nice hotel staff , the access to the internet
Very handy location and extremely helpful staff
I loved the location, the room, the beds,breakfast and most of all customer service. However the best part was the price. The price was the best NOPE....
We enjoyed everything about the hotel the location, customer service and the comfort of the bed. No, nothing
Hotel Staff was polite and pertinent and available 24/7. Hotel Room was clean. I could clearly hear happenings from corridor and other rooms, because rooms doors are open to corridor (not propely sealed) and air ventilation pipes are connected to other rooms.
Style of the hotel and rooms breakfast Expensive internet
nothing air condition was so bad it was so hot we can't sleep and we call them to fix it they come and the problem are not fixed we change our room but the problem in all the rooms bad bad air condition i will not come to this hotel again
For the rate charged, this hotel was a great deal. The rooms were pleasantly furnished and clean; a large continental breakfast was included. The staff spoke English and were helpful. I have stayed at two NH hotels in different cities in Spain and would highly recommend this chain. The only thing I didn't like about this hotel was that its location was a little far for walking to the main tourist attractions. And there aren't many places to eat in close range to the hotel (although there is a restaruant in the hotel).
Very helpful staff who were quick to sort out any difficulties. They also didn't mind that my knowledge of Spanish was very limited! The room (double) was very clean and well kept. The location is excelent, with good access to 2 metro lines, but we found it very easy to walk to where we wanted to go.
The confort and spacious room (including the bathroom), the attention and disponibility of all staff, the quality and price of the lunch in the restaurant ( 15 € per person) and the hotel localization. The breakfast price -15 € (per person), the nothingness of dinner in the restaurant.
Clean, convenient, good breakfast, Room was quite small with child's bed. No evening restaurant
It's very Central, near a Metro station and near Av. Diagonal, which made our stay quite good overall...
Room was nice although a bit small but if you are going to travel most of the day and mostly sleep in the room it not a problem. metro and bus stations are very neer so it's very comfortable in trasportation point of view. Safe box was out of order and was not repaired/replaced even after I asked for that. The hotel clerk sent us to a restaurant which he recomended, this restaurant served bad food in a very high price )-:
Very friendly and helpful hotel staff, extremely professional and fluent command of English. Has good recommendations for food near the hotel. Hotel is conveniently situated near the metro and FGC, in a safe and nice neighborhood. Would be nice if breakfast was included in the price I paid.
There is no separation between bathroom and toliet, the toliet was wet after having a bath
Centrale near the Metro train Lot of noice from the road.
good position, clean, new poor tv channel selection, bad design of the shower that leads to arose a big part of the bathroom
Great rates and good location. A short hop to town but you're out of the jam packed area.
The hotel has a very good location, 5 minutes from the metro. The area is secure, you have a lot of shops nearby. The wireless connection is excellent. The room was very clean and the breakfast was good. I would come back again here and I strongly recommend it. The staff was superficial, they gave me wrong information regarding some buses I wanted to take to get away from Barcelona. Communication is far from desirable.
Good value for money. Located in a quiet, yet central neighborhood.
Friendly staff The vierw out of some wndows was not nice (dirty and smelly)
Water leaking from shower door, no soap holder in the shower and next to the sink
helpfull staff, clean & nice rooms, good location, breakfast was a little expensive
Wonderfully friendly and helpful staff.The location is close to the shopping and tourist areas but also to non-tourist areas as well. There was a smell of blocked drains in the bathroom - my room was on th 9th floor.
The staff were very pleasant in particular Ivan on the reception desk. Although the appartment was quite a way from the centre the metro was nearby if you didn't want to walk. Furnishings were very dated but rooms kept clean.
The Hotel is close to a Metro Station The Classification of the Room is nice The Hotel is not in city Center. Most of the stores around it is closed in weekends.
The location of the hotel is good. air conditioning should have some kind of controller in the room.
The rooms are very big and clean, the location is perfect (5 mins from underground station).
We really enjoed our staying in this hotel.It was 2 rooms (living room and the bedroom),small kitchen.Very convenient if you would like to cook sometime.The furniture are very old,but still ok.The rooms are clean,what is important. Of course it would be good to change the furniture.
Definately as the place is great for the price.With children it was a good place as we had our own kitchenette and the supermkt is a mins from the hotel-the helpful staff will guide you, it would be good to know Spanish as most of the staff didn't speak any English.The Fontana metro is 2 stops from the Catalunya(Ramblas). The place is about 10-15 mins walk to the nearest metro stn Fontana. The walls need noise proofing.
Able to walk to key areas in the City. Variety of eating out locations. CLose supermaket/shops for breakfast. Struggled with opening door- lock difficult. No Kettle or inventory. No mircowave. Accommodation is worn out but was given this impression on reviews.
Let me explain that I took this hotel to attend 3GSM. All other hotels within about 100 km of Barcelona appeared to be full and I considered myself very lucky to find this one. All hotels including this one sharply inflated their prices for the 3GSM week. I would normally stay at a better quality hotel, but it was perfectly adequate. The staff were friendly. The apartment was amazingly spacious. The corridors, etc, were very dingy and dilapidated. The breakfast was quite poor.
We stayed there in March 2008. 2 quite big rooms. The images on site are much worser then the hotel is in reality. A lot of cafes are in the nearby. 20 minutes by walk from the centre, 3 minutes from FGC station (Pl. Molina, St. Gervasi). The electric pot will be a good addition to the apartment's kitchen. It is a little bit noisy (we had the lift just near the room door).
The location is great. I did not feel my room was clean. Everything is very old! I could not step bare foot in any part of the room.
solo la disponibilità delle receptionist-I appreciated only availability of staff at the reception. I disliked the dust everywhere, they used to do cleaning very late, one day we came in the room it was 5:00 PM still they hadn't cleaned, I had to complain. When we arrived room wasn't ready and they were 14:00 PM when we booked there was written check in starting from 13:00 PM. They gave us a very worth room, bidet was obstruct and Hairdryer broken. For having bidet repaired I had to tell them three times and only last time somebody came in front of me to repair it. I don't think it is a three stars hotel, this is only a two stars.
Excellent price and very good value for money. Hotel and interior is new, beds are comfortable. Very convinent subway connection to city center.
the location was good. Close to the underground station and only 3 stops from placa Catalunya. The interior looks new and is very pleasant. There is air con which is a neccesity in the summer months. The only drawback is the lack of the fridge ( mini bar) in the room. After all day of sightseeing you dream about laying down and drinking something cool, not in there I mean it is cool if it straight from the shop.
The room was lovely as in addition to the basic bed and the bathroom it had a spiral staircase that descended into a living room, quite unusual There was no information that you needed to rent out a remote for TV and the blinds- so it took few seconds to realise that on your own. The hotel was close to Gaudi Museum but somewhat far (on foot) from everything else. There are some works being done on the main station once you get off at Lesseps metro station so it was not easy to see where the Av. Argentina was- and therefore to locate the hotel. Still the Spanish were fantastic and even if they were not able to communicate in English, were incredibly helpful.
None The service was appauling. The drainage wasn't working well and A/C wasn't good.
Staff was very helpful and spoke excellent English Location was far from most of the sights. Beds were not comfortable.
Good location close to Parc Guell. I booked the duplex room cause I was travelling with a friendly couple, so we thought to save some money and share the same room which was on two floors with and internal ladder. big mistake! The couple that slept on the room on the first floor had no complains. I had to sleep on the single bed on ground floor. The matress was too thick like sleeping on a bench, I was next to the parking lot from one side of the room and next to the road from the other side. No heating on ground floor, too noisy, not even one hanger for my clothes, plus the wall was full of moisture, jacuzzi was also not working but this is the less. I freezed during the night, woke up with a runny nose. I filed a complaint form asking for refund of my money.
The welcoming professional staff when we arrived. The dark & durty room. One lampe was not change. The noise of the staff at the cafeteria at 12pm & at 6am. The staff of the cafeteria is not welcoming and always in a hurry for us to leave. Once, a member wanted to clean our table whereas we had not finish !!! And they reduce the space of the cafeteria too, the place was crowded but it was easier for them to clean it !!! We had not enough towels once and not enough brush glasses throughout our stay. The mastresses are too old. I had a backache for 2 days !!!
large and clean rooms, in front of hotel is a construction area distance to the metro station is 500m no frige
The style of the room, the bathroom, the silent and the bus and metro are nearby only the beds are a little bit hard
it was cheap, not too far away from metro very basic, bathroom quite ugly. we asked for double and got 2 separates bed. did feel a bit unsecured
Good location, not very far from center, nice room, good staff. The bathroom was not excellent - cold room and there was always some water on the floor. Often there was no toilet paper. Also the doors are not settled, so it is difficult to open or to close them, so everybody bangs doors and it is noisy sometimes.
Great location, close to the center. Friendly and helpful owners, nice outdoor area inviting to get to know new friends.
They have to precise clearly in the web page the type of rooms because not all rooms have their own bath. I think that, even it was quite clean, the price is a little too high for the conditions offered even it is well placed
The hostel was located in an ideal location as it wasn't exactly in the city centre but it wasn't too far away from it either! The lack of a window in the door leading to the outside decking meant that a breeze was constantly coming into the hostel causing the doors to bang, keeping us awake for a lot of the first night. There was also a lack of toilet roll in the shared bathroom.
only the reception and the location of the hostel were good enogh The toilet was not functional and full of dirt in addition there was no shampoo in the shower , i had to wait so long to use toilet and even it was not clean.
the staff the noise, but Barcelona is a noise town
where to start, awesome staff that are only to happy to help you with whatever questions you may have, the hostel feels more like your just chilling out at home relaxing after a big day out walking around barcelona and with the new decking out the back of the hostel it is a great place to meet other people/read/relax. location in upper market location of city with train/supermarket right there.
I liked the price most. And the location was very well .
the hotel staff kindly guide us and pick us up in certain area when we were lost looking for the hostal at midnight time! poor facility; in our room the heater and the hot water was off. the room also not clean