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Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
nice personnel, location The only english channel was BBC.
Hotel was clean and staff was friendly. Difficult to park our vehicle as the space was limited. Could not get just a cup of coffee in the restaurant without buying the continental breakfast.
It was in the city limits
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
The staff is very helpful, friendly and polite. Just very nice!
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
Cleanliness and feel of the hotel No
Kindness of the staff and location
Quiet area but easy access to city by metro. Helpful staff.
The hotel was great - spacious, clean & friendly. It wasn't central - you had to get the tube.
very friendly and helpfull staff. good location n comfortable setting hotel didn,t provide smoking area. had to smoke on the street, well that was not good, may be ok for others but not for me. this is the only negative i do hold against the hotel. i am irish and we have had a non smoking policy in public places for the past 7 years and every where you go, there is a smoking facility 24/7
A couple of subway stations from the center of the city. Well localized. Not much going on around the hotel, since it's a quiet neighbourhood, but you can easily access several points of interest, even by walking. Nice and clean rooms and bathrooms. Very expensive breakfast, which I believe to be the case in most hotels in Barcelona, I don't know why. It's much cheaper to have breakfast in a café. Room was kind of chilly and the heater didn't seem to do much.
Spacious modern room in a relatively quiet area. Lack of crockery in the room, once provided taken away each day having to then be re requested.
friendly staff and very clean and tidy rooms. central location near to metro very basic facilities. no bar
They upgraded our room to a suite, and we appreciated this very much. The rooms were clean and comfortable, and the staff very helpful. The breakfast was a buffet, with a good selection of foods, and generally of a good quality. The mattress was somewhat too hard, and the scrambled eggs prepared with too much fat, but these factors did not change our good impression of the hotel where we intend to stay next also.
amazing location. very nice hotel. very sunny with lots of windows and a balcony as well. all in all it was an awesome experience no kitchen amenites....no moisturiser, no shampoo, conditioner etc.
the staff is very kind and show us about the room as well as the city around. the apartment is perfect. it is very comfortable and in a perfect location. it gave a very good impression for my first visit to amsterdam. i will come back in my next trip.
Great apartments just south of the city near the Marina. Only a couple of stops from the centre of town. Apartments were very modern and spacious. We only stayed for 4 days so we didn't have full use of the kitchen in the apartment (ie. oven and hotplates switched off, no crockery/cutlery). We just had a microwave and fridge. The staff did not hesitate when we asked if they could supply some crockery so we could make our own breakfast/supper etc. Previous reviewers suggested we do this. They simply took us down to the restaurant and loaded us up with everything we needed. Would have been great if they make the oven/hoteplates accessible for short stays.
spacious, clean room, comfortable bed, nice decoration and view from the top rooms through the huge windows I think glassy bathroom is not a good idea at all.
the room pool and sundeck to small
The location. Near the metro and the tourist bus stop. Shopping mall 50 meters away. Noise from water dripping on window sill when it rains.
Array of cured meats and smoked salmon every morning. Friendly staff. Really bad wifi. Worse than the free wifi you get in airports. Connection would drop out periodically, and when it was working it was slow.
large spacious room, great breakfast buffet, friendly wait staff. internet access: this was very poor. only 2 computers were available and the internet service was very slow. One the computers had broken keys on it. I hate lap top computer keyboard, you need to replace them with desktop monitors. later on in the night, only 1 computer was available, 1 had been taken away
breakfest annoyed hotel staff
very well no
breakfast size of the room
design of hotel the rooms were not clean enough ( we used same sheets for a few days) .carpets are smelling.
convenient for shoping bathroom without curtain
Location is very good for shopping and transportation No room privacy due to the Hotel design
The Hotel room is very comfortable The wifi does not work very well at the room. I tried with both iPhone and Ipad, but failed to connect to the internet both
1. the bed is comfort 2. althrough near the main road, still very quite 3. nearby is a big shooping mall, and is very good for shopping 4. transportation is very convenient, cause near subway, Tram and busstop, very suitable for travelling 5. view outside the window is very great 1. WIFI signal was stable, always cannot receive the signal
Clean room, we were upgraded to a suite which was nice but it was only because they gave away our non-smoking room (even though we arrived at noon and they entered all of our information already-which they lost and we spent 20 minutes checking back in again), hotel is close to metro-about a 5 minute walk Checking out/in was ridiculously slow for such a big hotel chain. There were 2 clerks checking 2 people in at 9 am for some reason and giving advice on tourist attractions etc. We waited for 21 minutes before we checked out even though we were next in line. They need to have someone specifically designated to give information. I'm glad we weren't trying to get to the airport.
The hotel is located in good area, near the shopping centre. The metro, tram and bus stations are right in front of the hotel. The hotel was clean and the stuff was nice. Good deal for the price. I made the reservation of the hotel via booking.com. On the reservation (received from the booking.com) it was written that the hotel was paid on the booking day. When we check out the stuff said that the hotel was not pre-paid and this has caused some confusion as we thought that we will have to double pay for the hotel. The stuff handled the situation good. No complaints about the hotel.
Excuse me but I don´t speak french. I could say the best was the attention & care on the reception desk (check-in mainly). I have nothing to complain about.
i enjoy the room cause it was comfortable , with very nice bathroom. Also the breakfast was very tasty with reach buffet. I didn't like that you could hear everything from the rooms next to us, (tv, footsteps, talking).
friendly, helpful staff
Staff fluent in a wide variety of lanuages, all spoke perfect English. The Gym facilites were pretty good. The room was quite small for a 4 star hotel. Breakfast was expensive, but it was a buffet. The pool was very small.
staff was helpfull plastic glasses in the room; poor quality of baby cot
Staff very helpful
close to transport,clean ,goodbreakfast,good bed,spa free,reception desk old furniturerestaurant in evening with non trained waitersnot very polite in restaurant
excellent location, 10 minutes to the nightlife places
good stuff. very helpful location far from city center, but very near the beach!
There is nights club around and the hotel is very noisy when you are in the low level. Then the parking is very small and only small cars can enters. Outside because of the night clubs, this is difficult to park on friday and saturday night. Also, having the cleaning lady enter the room at 7h30am is not something acceptable for a 4 stars hotel I would not recommend to go to this hotel
Hotel design. Bathroom is rundown, Without shower gels, an insufficient number and poor quality towels.
The room design is really good and it is strategically located.
Impossible to sleep in the noise from the disco.
Hotel facility was clearn and nice; however, the location of the hotel was not comfotable. The environment around hotel is not so organized and it was scarly for me to even walking from/to nearest subway stations.
it was a good hotel which was near the metro and near the heart of the town. all was perfect!
politeand very friendly staff. rooms were all as viewed on web, clean comfortable and breakfast choices more than adequate. a very pleasant three days at this hotel.would recommend to others. well liked by my wife and i. no complaints
Venligt personale. Super god morgenmad. Sol ved poolen hele dagen. Rigtig gode senge. Pool party hver lørdag i august, vi kunne ikke holde ud at være på vores værelse pga. meget høj musik!
Good breakfast The area is quite industrial and bed smelling. During the night is too noisy due to a club with crazy music.
in summary I recommend you this hotel; you won't change your idea if you have a stay in this hotel. at frst one night reservation forced me to booked this hotel 3 times in 2 weeks. make a reservation for a nigt over booking and for other nights arrange via telephone. you will find that you prefer to stay in this hotel. In my sight the location of this hotel is not bad. This hotel can be gain an Excellent point in all fields just if it brings a little more attention to (1) air-conditioner/heaters degree of the rooms (2) in the rooms with extra bed; the quality/comfortability of the 3rd room be considered.
Very good location to visit attractions around Barcelona. Easy access to metro. Very high standard room. Biggest bed I have ever seen! Lovely spa Minor point - no tea or coffee making facilities in room
Location, cleanliness, subway and trams close to hotel, major shopping centre close by, lovely beach across the road. First night very noisy as next room occupier clopped around on heels most of the night - carpeted flooring in the rooms would solve this problem.
A real must opalle planes A real must opalle planes
The location and friendly staff. No swimming pool.
Clean room, new hotel.
The mattresses were like boards and the room was intensely stuffy/hot - and traffic noise too loud to open windows.There are no rooms at the back of the hotel so that is not an option. The temp cannot be controlled by individual room - we were staying there at end Oct so heating was in operation. Our room was not cleaned at all on the first day - this is why I rated it fair for cleanliness. The shower pressure was very poor. Overall not a 4 Star hotel - even by Barca standards. I have noted other reviews like this one and wished I had taken heed of them and booked elsewhere.
Easy access, very close to Metro, modern, very comfortable, quiet,and very good breakfast
Really good location, 1 metro station away from the historic centre. 10 minutes walk to the Sagrada familia. Really like the room design and furniture. Also the room service was not bad. There could be more variety of food in the restaurant for breakfast. Not many things to choose from and every day the same.
It was very central Beds were too hard
The hotel is located next to a metro line which make travelling around very easy.
had a nice area nearby to sit and people watch with a beautiful fountain nearby construction not very helpful couldn't use the internet because the person at the desk gave me a code that didn't work well beds very uncomfortable
the service no
It was very close to metro station.Quiet area. And close to the center. The room was spacious. And clean. Για τους 'Ελληνες: Πιστεύω ότι αν πετύχετε καλή τιμή, πρόκειται για πολύ καλή περίπτωση. Είναι καινούριο ξενοδοχείο. Πολύ κοντά σε δύο σταθμούς μετρό. 10λεπτά με τα πόδια απο την Sagrada familia και 20 από την Plaza Catalyna. The fact that we have reserved a double bed room and they gave us a twin.
Very friendly and efficient Staff
Good value for money
Staff speaks English The rear side of the hotel faces to a basketball play ground, hence noisy on Sunny weekend morning till afternoon. Also the staff is not aware of the DIY laundry shop close by.
The location. My room had the window oriented to a basket ball playground, so I could hear clearly young people playing with the ball even late in the evening.
The room and hotel was very well presented and clean. The staff were extremely courteous and helpful. The location enables all of the places you may wish to visit relatively easy to get to with Metro. Tram and Bus connections close by. Overall for the price paid and its central location the hotel offers excellent value for money. I have no hesitation in recommending a stay and would visit again. Breakfast was what to be expected for this level of hotel and cost but "hot" dishes need to be kept hot. My criticisms are that there was no shelf space in bathroom for toiletries. The water pressure and temperature in shower was poor and the hotel would benefit from a bar, drinks making facilities in the rooms and a room fridge.
The staff were very helpful and it was clean and reasonably convenient, also a fair price. The room was rather small and there was no fridge, which is essential in the summer.
One of the reception staff, a French girl, was very friendly, helpful and courteous. It made staying at the hotel more pleasant by far. Finding the hotel was more difficult. Having signage out from the outside wall or flag would have helped signify its presence. It was very easy to miss unless you arrive by taxi to the door on arrival. Tea/coffee facilities in room would be nice though there was a breakfast room which was helpful where you could make tea any time.
Room was nicely furnished, well lit and clean. The aircon was great as well. The toilet was new and large. It's next to a primary school and is a little noisey during the day but okay when you shut the windows which is fine with the aircon on.
The hotel was at good distances from both the beach and the city centre, about 20 minutes walk each. The staff were polite and friendly and spoke good English. The room was cleaned everyday with fresh towels. Nice and modern decoration. All round a good stay.
From the moment I landed in Barcelona the staff were wonderful. They actually texted me regarding the availability of my room! I arrived 2 hours prior to check-in after a 9 hour flight. They said I could store my bags, but they also offered me a room with 2 small beds as opposed to the one queen size. I opted for the 2 beds room because I was so exhausted. It was nice to have the option. The room was very small, but very stylish, had a great view, and most importantly it was CLEAN! The included breakfast was great with many unique options. The staff in the breakfast area were lovely as well. Overall, I loved my stay here! The location of the hotel is ok, but I found I had to get on the Metro for just about everything. Luckily the Monumental stop is just around the corner. A few restaurants around here, but not a ton of options. Really, zero complaints with the hotel itself though.
We just love the cleanliness and the staff especially Pepa from the restaurant. She is so lively and and that's good especially in the morning and we're having our coffee before starting our sighseeing of Barcelona. One of the male front desk person wasn't too knowledgeable. Everything that we ask is answered with "I don't know". Otherwise, all the female receptionists were very helpful. Muchas gracias Senoritas!
The hotel is quite new and comfortable The wifi access is not good and the price is a littel high for the tourist off-season in Barceluna
It is very close to the main highlight of Barcelona: Sagrada Familia Cathedral Everything was ok.
Friendly staff, good breakfast. No luxury but convenient. As the hotel is near Sagrada Familia it was good to start sightseeing from there.
Μόνο η ηχομόνωση. Είναι ανύπαρκτη.
Great location. Nice staff. Loud. The floors are really loud and you can hear the people on the hallways and above you really well. That bothered me the first night.
Very helpful staff, hotel and room very clean, excellent location and services, highly recommended!
Close to city centre, quiet area, next to metro Monumental, a few blocks away from Sagrada Familia where there are restaurants & coffee shops, spacious, clean room (they changed our towels everyday), friendly staff Just one english channel -BBC World- on TV
The hotel is in an excellent location, very close to the "Sagrada Familia". The staffs at reception were very helpful and kind. Breakfast was very good. Would definitely recommend it.
Good location, clean and good size room. After reading reviews decided not to purchase the breakfast.
Clean and feindly
Very good personnel at Reception, central hotel close to most important monumnets and 5 min from metro station. Not very clean. The cleaning ladies didn't change the towels even if they were very dirty (they folded them and put them back to the bathroom)!!!!
The hotel staff were extreamly helpful and friendly and the hotel room was exactly how it was described and was clean safe and comfortable, definately good value for money! Would definately stay again!
Location, cleanliness, and friendly staff. Nothing
Residential neighborhood - felt safe walking 11:00 pm. Just a few blocks from bus station and metro. Nice breakfast - you can ask for an omlet at no extra charge. There was a desk and free Wi-Fi. Bathroom was very nice. Staff spoke english and were very nice. Great restaurant about 4 blocks called "Peix d'Or" Fresh fish which you choose from large selection and then they cook it. Inexpensive, very comfortable. Room was small - difficult to store suitcases.
The beds were comfortable and the bathroom had an excellent shower and hair dryer. The room had air con which you could control yourself and a free mini bar.The room and hotel were very clean. The hotel is situated in a very convenient area, only 30 mins walk to the centre and about the same to the Sagrada Familia. I would stay here again. The staff did not tell us any information about the hotel upon our arrival. ie, that we needed a code for the internet, or that we could buy drinks and although I knew that there was a gym and a pool (small) we were not told where we could find them. Tea/coffee making facilities in the room would be a good idea.
The cleanliness of the rooms. Dean on reception was particularly helpful and polite Breakfast was very disorganised - not enough tables, chairs, cutlery, crockery food etc for the number of guests. There wasn't a bar in the hotel despite the information on the website
Value for the money. Nice hotel I liked everything. Nice bathroom, good mattress, free water, pleasant staff. It is close to the Metro, train station and bus station. The Arco de Triunfo is just a few blocks away and a beautiful park is closed by
new, clean, modern design, location nothing
The room was very simple, but clean, with a nice closet and a safe for valuables. The bathroom was bright, clean and roomy. The free wifi was great and we also used one of the two computers near the front desk. The gentleman at the Front Desk was very helpful in requesting a taxi for our early morning departure to the airport. The location was not ideal - no Metro station near by and it was a 10-15 min walk to La Sagrada Familia, a 20-25 min walk to top of Las Ramblas, and a 25-30 min walk to top of La Barceloneta.
The bed was very comfortable and there was someone on reception 24 hours a day. We were also able to leave our luggage after checking out until we were ready to leave Barcelona. The room was far too hot and the air con didn't work. The bathroom wasn't cleaned properly. There facilities advertised were unavailable. There was an infestation of silver fish in out room and bathroom. When asked to meet and discuss the problems with the maintenence man, he never showed up. We therefore lost an hour waiting for him.
Very good location near the bus station. Easy to walk to main locations. Quiet, comfortable and very good breakfast. Would have liked tea/coffee facilities in the room.
design, atmosphere, free mini-bar
free water in the fridge
The hotel was very clean, comfortable and secure. It was also in a good location. No
Friendly helpful reception staff, very comfortable bed, room layout would have been a real bonus to have tea/coffee making facilities in room
Good and friendly staff. Reasonably clean rooms. Excellent location and proximity to attractions, metro and tram. Televisions not programmed for anything other than spanish TV. Air conditioning switched off from October despite weather being warm
The location very good and it was clean and comfortable. Good breakfast choice and excellent, helpful staff. Not enough light in the room even with the lights on.
The staff was friendly and ready to help - they reacted in the best possible way to our complains about the room. The first night they gave us a room in the basement - below the ground, with a window to a ventilation shaft. The bathroom was a little rusty and wasn't clean at all. After we complained, we spent only one night in the basement and on the next day they moved us to a normal room. Besides that, in the nights it's somewhat scary to walk from the metro station to the hotel - it's a good idea to use only the main streets, because of the many groups of immigrants drinking and smoking drugs everywhere else. In fact, they didn't bother us, but you never know what to expect from such crowds.
Breakfast hours were good spanning over a reasonable amount of time suiting early birds or late risers. The air-conditioning did not work in our rooms, one of the safes would not work and the view from our window was a white wall 5 foot outside the window.
I liked everything. Nothing.
Pleasant, helpful staff. Convenient position - within walking distance of all attractions we wanted to see.
Great breakfast. Very kind breakfast crew! Thank You! - Sehr gutes Frühstück und eine sehr nette Crew im Frühstücksrestaurant. Our room has been badly soundproofed. - Sehr hellhörige Räume, in allen Richtungen.
The staff were very helpful and friendly. The location is off from the city center but close enough to metro stations. The room was smaller than I expected and the window was facing an air shaft. It was too noisy to keep the window open. If comfort is needed this hotel is not a good option.
The hotel located in a quiet part of Barcelona in 15 minutes of walk from La Sagrada Familia. The bill contained extra services which I didn't request. The bill included 2,5% mark-up over exchange rate provided by Visa. The thing I didn't like that the hotelier didn't inform me about such a policy before charging money - he charged money - so I had to sign the check.
Friendly personnel, good breakfast no water boiler in the room to make coffee/tea
large apartment, lots of space The carpark door came down on our hire car when we returned in the evening, and scratched the bonnet!
Fantastic rooms with all the required facilities, good location and good staff... N/A
Good value for money. Lacking in kitchen utensils. This should definitely be addressed.
- large rooms - very well equiped - very clean - hotel staff do not speak English
A wonderful location only 15 minutes walk from both Sagrada Familia and the Plaça Catalunya. The apartment was spacious, well equipped, and very comfortable and the staff were extremely friendly and helpful. Nothing ! We will be back..........
Apartment was Clean and spacious, plenty of heat /cool, whatever was needed. Hot water very lacking. Power went out 3 times (that we know of) during our 3 day stay. Nice living room area and kitchen, although we didn't cook anything. As others have said, Kitchen was understocked with utensils, amenities, etc. A Great location. 15 minute walk to La Sagrada familia. Close to a Metro stop. 20 minute walk to the beach area. Location and price are very attractive, but if you're going to be spending a lot of time in your rooms, I would look elsewhere. Services were an issue. There was only enough hot water for one person to take a shower. Then you had to wait 45 minutes before there was enough hot water for the next person to shower. There were at least 3 full-building power failures during our stay. Internet connection was very spotty, It would just disappear for 10 minutes and then reappear. Desk staff were easily annoyed if you asked about these issues.
They could not speak english
The location is probably the strongest point of this hotel. The behavior of the front desk and the cleaning staff is very unfriendly. They should treat their guests with respect.Also do not expect much cleaning during your stay.Beds are very small, not very comfortable and because of the floor during the night you'll find yourself sliding like you're in a boat.
good location,easy access to grocery stores and public transportation
Napols was within walking distance of many must see sights, La Rambla, Familia de Sagrada, Casa Batllo. Supermarkets virtually next door, room to leave luggage on day of departure. I would use this apartment again but perhaps take better walking shoes.