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Location, comfort, staff
The staff were very helpful. The room was well designed and equipped with a balcony and a good view. Food and facilities were good. The service was very attentive but sometimes the outcomes were a little 'quirky'...however we loved it. We liked the hotel and the location is great from one point of view. However people need to know you are on a hill overlooking Barcelona which is great and the walk down is easy. But coming back usually means a taxi.
Modern style staff were not that friendly or helpful
Rooms were beautiful! Staff kept the best service throughout stay AirConditioner doesn't go much lower that 22. Also, hair dryers are not standard nor is a coffeemaker in room. Piano lobby can get loud as noice can be heard from rooms at least 5 floors up.
Staff very friendly and professional. Premises clean and comfortable No tea and coffee facilities in room.
Great location fantastic hotel delux room perfect
The hotel is located on the hill side at Monjuic, overlooking the city. Two minutes walk at the back of the hotel you can board a cablecar to the beach front, near the world trade centre.The begining of La Rambla at Colombus statue is 15-20 minutes walk from the hotel.The Hotel itself was clean and confortable, the rooms where spacious and the bath tub is big enough for two people, the walk in shower is a real bonus. We didn't make use of the restaurant or bar. Nothing to do with the hotel, but the only negative thing is that because the hotel is not in the city centre we used taxis to go to and from the hotel at night and we didn't get the feeling that the taxi drivers where the most honest people in the ctiy. Then again this could be subjective. A taxi ride from plaza catalunia will cost $9-15, La rambla $8 during the day and $11 (Nov. 2010)
the hotel itself and the staff and its proximity to the city, its quietness and views. No door on the bathroom of room 605. I was told this was a design feature, if so, it does not work at all.
I liked the view in the hotel. My room was very spacious and I had an amazing balcony. Certainly the management need to look a little closer at the service levels their staff provide. The main downside for the weekend for me is any request was met with long delays.
Small boutique hotel - elegant, quiet and very comfortable. Very helpful English speaking front office staff. Rooms were spacious and high quality with excellent view.
All No thing
Inner design is rather nice, rooms are modern and we specially liked open bath space. Although is near the city center, because it's on the little hill it's not so easy to walk in and out. We mostly used taxi in the end.
Location - close to cruise port, Port Vell, La Rambla. Super helpful staff. Generally comfortable. Shower panel too short allowing water to spill into bathroom. Need maintenance because of spills. Not enough storage for luggage.
Don't pre-pay. They can never figure it out. They always try to charge you again when you are checking out. The first time when I didn't know they have this issue and my company pre-paid they even managed to convince me to pay again on check-out. I never got my money back either.
The Hotel Grums was excellent value, the rooms are modern and a good size. Staff were helpful and pleasant. The hotel has a nice atmosphere.
Simply the convenient location, and the general cleanliness of the hotel and the room. The room was very small (though the bathroom was fine) and there were minimal conveniences in the hotel. Why is it so hard to get ice or cold drinks in such a warm place? The management was gruff but efficient enough.
yes,i do like very much,very friendly,only lift is very,very slowly
Friendly, helpful staff. Perfect location for almost anything. Hotel is next to a restaurant/bar that can get really noisy on weekends. Walls between rooms are thin. Elevator very slow. Though it didn`t bother me, some might be put off by the spartan-like rooms.
Good rooms. Helpful staff
close to the city centre. clean enough, prompt.
It's close to the city center, and the staff was very helpful. You can hear everything that happens on the floor, very noisy.
Room had terrible smell of smoking and the staff change it without any hassle... it's supposed to be a non smoking hotell... heating was so good...
Really wonderful location For me it was too cold in the room (october), though the heater was on it could not help...
Located right behind apollo theatre. It's a quiet location yet very near the Olympic park & the beach. 2 minute walk from metro station Parallel
Good value for money in a great location
Perfect location (3 minutes from Paral·lel metro station but also very good for on-foot sightseeing), lots of shops and bars around, very kind staff, room clean (and cleaned every day), nice basic breakfast. A bit noisy, even though our room was at the end of the floor; the bathroom ventilation could be better, and our room had only an interior window with questionable usability.
I liked the location (2 min. walk to Parralel metro station). The staff was friendly. Make sure you do not get the room without the window - yes it is possible. There actually is a window but with no access to fresh air and you don't even know what the weather's like. So you end up in a dark smelly room. The breakfast was the same everyday and with no fruit or vegetables. I'd rather have three slices of tomato one day and cucumber the other instead of some ham.
The staff was o.k. Close to City center We get the room witjout the window, we have to pay more for another room. The rooms smell chlorine. The brekfest was not so good.
Hard to sleep - too much noise from street. Very cheap, uncomfortable bed. Checked out and stayed at another hotel one block away.
Good location clean and plenty of bars and resturants near the hotel good value for money Breakfast could be alittle warmer
quiet quiet quiet and very good location good price also heat is not enough, a little cold at night.
Given the location this hotel was a good value. Extremely loud city noises came through the windows into the room. Room itself was very small, bed was tiny, the room had minimum of furnishings.
Some noisy customers
Location and friendly staff Very poor window, no view of the surounding area.
Rooms are small, but very clean. Free wifi is available and worked properly. Hot water was never a problem. A lot of noise in (and around) the hotel. Of course the hotel is not to blame for its guests...
Close to the center, cheap Not cosy at all. There are many rooms without normal windows (internal). Single room is very small. The breakfast is not included and is very poor.
Everything was just perfect Nothing...except when we entered the room, it was a bit dusty but it was nothing at all!
The location is excellent, value for money, clean room, however very noisy, you could hear people walking on the hallway. I know I coundn't ask much for a 2 star hotel, however I didn't feel welcomed. I find the staff quite rude, i'm not sure but maybe because its their culture. I stayed in other 2 star elsewhere, but service was great. I might recommend this hotel however I will let them aware about the service.
I was amazed by how clean, and nice the hotel was, the location is perfect, not in the middle of noise, but still close to everything, the staff is amaaaaaazing, n super friendly, I checked in at 2am, n they were waiting for me, clean rooms, and bathrooms, I will def stay there next time.