Baton Rouge SUV Rentals

Pros: Staff was very friendly and helpful.

Pros: Ease of pickup and drop off. Comfort and cleanliness of vehicle.

Pros: The lady at he airport rental in Baton Rouge was vwry helpful.

Pros: Return was easy

Pros: I like the friendlies of the crew and the communication level with me has been outstanding.

Pros: They came and picked me up

Pros: The size of the car

Pros: Got a Camry because first car inspection sticker was expired!!

Pros: No cars were available at the time of my reservation. I had to wait 2 hours for a vehicle. I was promised the very next vehicle that came in. Of course the very next vehicle was a luxury vehicle, a Jaguar and even though the Jaguar was cleaned and ready, I had to wait another 20 minutes for the Chevy Malibu. I believe that this was 100% calculated and spiteful. The rental clerk, Theresa was super rude and defensive the entire time and I would even say hostile because she raised her voice at me and drove the cars wildly around the lot which can be viewed on camera I’m sure.

Pros: Excellent overall.

Pros: STAFF WAS FRIENDLY FOR PICK UP BUT THERE THERE WAS NO ONE AROUND AT ALL FOR DROP OFF. JUST A NOTE TO PUT THE KEYS IN A BOX.

Pros: The staff, in Allentown, at Lehigh International, were great. The lady working the counter there was friendly and polite. The staff at Baton Rouge Airport, now that's a different story. The lady working there was full of attitude. Dealing with her, she made you feel like you were inconveniencing her by being there.

Pros: I wasn't able to get one or a refund

Pros: Staff at pick up of cargo van in Baton Rouge was mixed in responsiveness and helping. We had to make suggestions to staff which they should have pro-actively done for the customer. They were courteous but seemed not interested in engaging perhaps because they were so understaffed. We actually had a very poor experience with a reservation for mini-van at BTR which they could not fulfill nor were able to contact me (I can't understand why they did not reach out via email) over phone and this set us back a full day and a half. The staff there at BTR was not helpful nor very kind again they seemed overworked and without much interest in engaging or trying to resolve our issue.

Pros: Nothing

Pros: The staff was wonderful but their were no cars available and ready, I think they should put it on website no car available. They had so many people waiting on car and no cars was available.

Pros: The van is clean and comfortable, it fitted our need perfectly!

Pros: Staff was super rude

Pros: Easy in and easy out

Pros: The clean car itself. It looked and smelled new despite having higher miles than most rentals I've seen. It was also very comfortable. And the integrity. There were 3 scratches on the car that they caught and noted that before dropping the car off to me. I have been manipulated in this with others before.

Pros: Staff was very kind and flexible.

Pros: I'm thankful I had a car.

Pros: Everything. In and out. Nice staff members

Pros: For the drop off at thr airport, no one was at the counter from 8:30 - 9:00am. I had to leave the key in the lock box with a note. The car had a smoke smell and made my clothes smelled weird. It was muddy on the outside and when picking up the car there was no one to talk to about the condition of the car. I had to get on my way, so I left.

Pros: Wait time at counter is only issue I could complain about

Pros: The staff was rude and not willing to help

Pros: The price of my rental , the make mole

Pros: Everything was perfect

Pros: It was clean