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Proximity to historic places was a plus Bed not comfortable
business service centre was very helpful - rooms were very cold - there is no heating; very minimal english amongst most sevice desk staff; request for iron to room was never attended to (seems like the hotel only had two irons for the hotel - i managed to fix the original iron i was provided with which was broken, but no one ever came back to me with an iron or explanation as to why they couldnt find one); when i checked in again for another 4 days, the service person tried to charge me significantly more for my next 4 days
The location of the hotel is very good. Free internet but no wifi. The breakfast is ok specially for international people. Helpful business center. They charged me a deposit before going to the hotel and when I first arrived. This is very annoying.
The hotel is located at a 5 min walking distance from a crowded street with a lot of interesting restaurants. The room was very cold and the heating system took a full 24 hours to climb from 12 to 20C. The bed was very very hard but surprisingly, we slept well. We also had to reduce the flow of the shower because the drain was blocked and the accumulation of water was wetting the whole bathroom floor.
great location best rooms, don't need more than that. Clean AAA soory nothing bad to say about the hotel
Very, very good location - close to different markets and points of interest. room is a little bit small, but comfortable.
Food in the restaurant was poor and over priced.
The hotel is very well located, near the subway, the Forbidden City and the shopping street. However the budget room had a strange smell and the internet did not work in the room. The receptionist that served us on our arrival was rude.
Friendly service and clean hotel. Food was fairly good and good value. Would return to stay again.
The location is perfect. The proce is very good. The building is very new, with modern interior and facilities. The staff is not very friendly or efficient, English knowledge of the majotiry of people is below the minimum necessary for simple communication. The restaurant is overpriced and serves bad-quality food. The breakfast, however, was OK.
nice pertsonnel, good facilities, very near to metro and place Tian men Tourist infos and propositions are not complet and the organised evening at Peking Opera did not be good
The staff were very friendly and could speak English very very well No
Value for money. For free buffet breakfast for two, free internet access, the amount we paid, was a good price. We were also given a room on the ground floor as requested. This was based on previous guests' comments on your website to avoid getting a room on the basement. The lack of good maps scaled properly. The map we got were not scaled properly. It mislead us to think that one block on the map was actually a block but actually 3x-4x times longer. Also, it would have helped if the hotel staff had ready recommendation on reasonably priced restaurants in the area that serve peking duck. That is one thing my son and I were not able to try. On the first night, we were sent to a 0 star restaurant across the street. The food and service was bad, we were charged 50yuan for a pot of tea, and we paid for the lousy food that cost us more than what the hotel charged for buffet lunch for two. I suggested to the the hotel staff never to recommend that restaurant to their guests again.
Perfect Place for sightseeing, nice room, breakfast fine.... Top rated for sightseeing near Forbiodden City.
Friendly staff who spoke english fairly well. Deluxe room was very nice and clean. Location was exellent; withing walking distance from Forbidden city, Tiananmen square and Wangfujing shopping street
Quiet and centrally located Room smelled like smoke although it's a no smoking room.
The location. 1. Better english at the reception. 2. At the check in the recptionist were talking to 3 guests at the same time, which delayed our check in. 3. We missed a refridgerator in the room.
awesome location, great ambience, great service
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
Free wireless throughout the hotel. Free bottles of water.
Location, staff and facilities were super.
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Location and ease of getting around main tourist spots, good service and attentive staff.
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
Location very close to Forbidden City, Wangfujin Street etc. Carpet in room was disgusting, bath was moldy, general, condition not great. Clientele was questionable. Ex. A rather blah and over priced breakfast buffet was further damaged by a guest openly sneezing out white chunks which landed on the carpet right in front of the buffet (and probably other places) and were left there by the guest and staff as if this was a normal occurrence. We usually try to stay in modest local type establishments but in retrospect wish we had gone with a larger western chain, many of which were nearby.
I'm a sucker for historical sites, including hotels. And the Beijing Hotel defintly has a rich history that doesn't belong in this post, however is worth mentioning as the reason for me selecting this spot. And on top of that - the location is amazing. Granted the location is smack dab in the epicenter of tourism for Beijing (Forbidden City, Tiananmen Square, Wangfujing Street, etc), and if that is what you're there fore (besides history) this *could* be your place. The price is amazing, however so is any 4 or 5 star hotel in the city, so that shouldn't be your driver - however it isn't a blocker here either. The Chinese Gov't obviously is the one credited with giving this State Owned Hotel its 5 star rating; perhaps out of pride. The place in fact smells like grandma's house in the summer with no air conditioning. Carpets emit this strange oder - perhaps due to the history previously mentioned. The *daily cleaning* service must be limited to pushing water around a dirty floor to even out the dirt because there is a lot of cacked in grime in the bathrooms and seating areas. I validated this is the case in multiple rooms as I did go and ask for a change. The check-in staff was completey rude - however the conceirge was extremely helpful helping me ship a package within China - so your experience may vary depending on who you talk to. No international channels on the TV -- TV shouldn't be a reason for staying at this hotel anyway, and the outlets in the walls look like they were about to fall out. Perhaps the duct tape keeping them attached was wearing off. My recommendation is to get your history fix by stopping by the lobby on your way back to a more comfortable hotel (not this one).
location and comfort unable to control the temperature of the room (too warm)
The location is perfect. It is a 7 minute walk to the forbidden city and Tian'men square on one side. There is a lovely shopping street on the other side. The hotel's upkeep is very poor. It is dirty with peeling paint and broken marble. The staff are exceptionally rude. Breakfast is minimal and outrageously overpriced at $28 per person (there are no alternatives in the neighborhood). Dinner is barely edible and again outrageously priced (I wouldn't have even tried it if I wasn't too tired to go out). Disgusting place. Don't go there. I stayed for one night at the adjacent Grand Hotel Beijing - more expensive and worth every penny.
We had a great room with a view on the upper floors. High ceiling and a comfortable bed. Service was slow and not up to standard, toilet wasn't flushing properly despite repeated "repairs", balcony door couldn't be opened, bed wasn't made up properly, breakfast was poor and lunch made one of us sick to the tummy. And the swimming pool was cold.
I was in a executive romm but that was not clean enough (mainly bathroom).The hotel is very old and we are far from a 5 stars !
Hotel very pure! A magnificent arrangement in city centre! All is remarkable! A tremendous hall of hotel in traditional style!
The building is very close to Tianamen Square and the Forbidden City. You just walk about 250 meters down the and turn right. Nachinzi street is pretty much going thru a revamp now and will look much better soon. Inside, courtyard is very clean and interesting. Staff is friendly. Laundry service is cheap. Area seems pretty safe. They did not change the sheets of our bed ($100 a night!) for 7 nights and once the room was not swept. This is unacceptable and you should ask them to change it and check to make sure. TV, a 32in plasma, has only chinese channels. Walls are a little bare. How about a shower curtain to separate the shower area and the toilet. Staff seemed somewhat inexperienced.
Location excellent 1 street away from forbidden city staff speak english and really friendly. Tradional courtyard hutong venue which is quaint and quiet.
the best points: just a few bedrooms around a friendly patio, good to meet people, close to the Forbidden City, in old area, but not far from modern malls, friendly and helpful staff the bad: very disgusting smell in the private bathroom/toilette, poor breakfast
The staff were very personable and friendly. The owner even helped carry our luggage to the taxi. The location is unbeatable--in a traditional "hutong" alley within ten minutes' walk of Tiananmen Sq., the Beijing metro and the Forbidden City, as well as a small, pleasant park and a line of Chinese restaurants and grocery stores. Staying here is a traveling experience for the only adventure or culture traveler, not for the demanding international tourist. The staff can speak good English for all but the most unusual or complex questions. The rooms are en suite, but a bit small (because of the huge Chinese marriage beds) and somewhat hard to negotiate, but this offers a unique opportunity to live in what was once a traditional Chinese. Internet service is not a strong point and there are few five-star services.
Welcoming and helpfull hotel people. Quaint interior, done with local flair. Location is excellent: walking distance to Forbidden City, pedestrian mall area and restaurants. Nice main street (don't miss the red wall/gate adjacent to beautiful park) - first time not easy to locate in ancient urban structure; once you do, easy to return to. Good choice of restaurants in the vicinity. Excellent Internet WIFI connection. Minor point: You might wanna ask for some extra towels, just in case the pouring rain starts and your bathroom turnes into a swimming pool.
The place was reasonably clean, and the staff spoke English fairly well. If I had to describe the hotel by one word (after consulting the dictionary) I would choose "ramshackle". At least it is more descriptive of the establishment than the word "business hotel" which is on the sign. Staff should try to take a short walk outside the hotel, since they tend to misinform guests when it comes to the local area.
The best thing about this Courtyard Hotel is the excellent location, next to the Forbidden Castle.
It has a lovely,relaxing and safe atmosphere in the middle of the hussle and bussle city life. Traditional bedroom interiors very nice. shower was not hot in the morning,
The location and the people were great. The hotel is very cozy and gives us the impression of a typical place. The only major negative point is the sewer smell in the bathroom.