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They had breakfast for free:) I wish check out was at 12
It's located right across from a casino, and a lot of resturants and shops located around hotel. Staff was very nice, and they definitely kept the hotel clean. The bed was very comfortable and room was very nice!! It shares a parking lot with a club. If you are coming back late at night it was vey hard to find parking inside hotel premises. Another thing is location, but it's only a negative because of LA traffic. If it wasn't for the traffic it would definitely been a lil better.
One of the reasons we picked this hotel was for the location. If you are flexible on location, spend $10 or $20 more and book elsewhere. The place is old and the room had a damp/old smell.
The location was very good for the activities we wished to do, with a good selection of resturants within walking distance. Moved rooms during our stay due to finding cockroaches in both!!! Staff seemed to think this was normal due to the climate. Found staff as unfriendly as previous vistors whom posted on this site! Think twice before booking here.
Cleanliness, hospitality and cost. N/A
The shower was outstanding, the bed was very comfortable. The only fruit at breakfast were Bananas, the doors all around the motel were left wide open (unsecure) The room was fine but there was eroded molding around the bathroom door. The carpets in the hotel are quite dirty.
Good hotel only one thing No wifi Internet
Not a lot, not all negative, but nothing really positive about it. Smelled of smoke, bit dark
I liked that the breakfast served was actually food such as waffles, eggs, toast and a side of meat. They also had items such as danish and cereal. I enjoyed having access to a computer that connected to a printer that I could use.
Got to my room a little late around 12am turned on ac worked for 10 min shut down and did not turn on any more called front office they told me that I would have to wait till 9 am till mantaince person came so I had to be all night no ac and my child complaining about how hot it was
The smell... cheap hotel for not a cheap price.
I stayed because it was fairly inexpensive. Torn up furniture and curtains. Everything was stained and musky. I have a pretty high threshold, but this was extremely gross.
The price was good, the room was reasonably clean. Good alternative for budget travelers. It's not near the main attractions - it'll take you at least 30 min to go to Hollywwod by car, for example.
het is centraal gelegen om al je uistappen uit te stippelen naar santa monica, universal studios, hollywood etc
Rooms were spacefull. Hotel don't offer a continental breakfast, breakfast really poor! Only: Coffee, hot water, "expired" danish roll and bottled orange juice. It's better to offer the price without breakfast!!
It is close to an outlet The staff
It was a big room. It was very oldfashioned and loudy.
Close to airport
Called ahead to let them know I would arrive late. They said no problem. When I arrive they gave my room away and instead of 2 beds we got a bed and a pullout. Not OK. The first room they gave us had no water pressure so we had to move to another room. The front desk attendant had absolutely no remorse or empathy about the situation. Terrible service complete and total liars...
Room had a stale smell. AC cut off and on all night and was very loud.
The staff is friendly and the building itself was pretty quiet give its proximity to landing strips at LAX. The exercise facility is quite nice. The express breakfast is limited, but gives a few options. My room was not clean--and frankly wasn't ready when I checked in at 4:00 pm (no bath towels). Toilet didn't flush well. Water didn't drain well in shower.
Hotel was spotless and very comfortable.
Easy access, comfy bed, great amenities (tea, coffee, hot water in the lobby), friendly staff The shower head and towels need updating
great breakfast included. airport shuttle was very convenient. staff was friendly. bed was comfortable and everything was clean and up to date.
I called hotel 3 times and shuttle never came at airport. I had to wait for 1 hr finally I took a cab to hotel DO NOT take this hotel if you want shuttle from airport.
Super amazing beds! Breakfast is decent. Staff were all very friendly and helpful. Climate control didn't work in room, I don't think it worked on the entire floor so be sure to ask about it when you check in. Hair dryer was from the 80's. Parking for $15 seemed excessive.
Friday morning there was a breakfast buffet with egg and sausage patties, waffles (cook your own) , muffins, fruit, coffee, fresh fruit and various waffle toppings. There was instant oatmeal and dry cereal with milk as well. I'm sure I might have missed a few items, but I was very satisfied with the choices. Ample tables and chairs to accommodate everyone who choose to stay there. Bring a tray from the room if you want to take it to go (breakfast in bed?). Warm room. There were too few stations on tv and only one chair in the room, but I'm sure I could have gotten another one if I asked. Wifi was spotty on 6th floor. Parking fee of $15 was unexpected.
IT'S ALL ABOUT THE STAFF.....from our late check- in to shuttle arrival at LAX. Having limited knowledge of the vast local area, we chose this hotel because of the Wyndham name and its location to the airport. Each and every person of the staff treated us professionally, pleasantly and with a sense of real care regardless of the job description. Hats off to this team!
the location and being close to the airport for an early morning flight The hotel. The dirty worn out wallpaper, the broken AC units, the bathtubs that don't drain durning a shower. The hotel smelled like old cigarettes and the carpet in my room was dirty with crumbs. The pillows are all lumpy and half the size of a standard pillow. We requested different pillows but we're given the same type of gross lumpy pillows.
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
Hotel staff was outstanding; from valet, front desk & concierge all the way through to pool attendants, room service and bell desk.
Nice place, but not worth the Ritz premium. I would stay at the JW Marriott in Santa Monica next time I'm in the area.
I can't begin to find words to express how much we enjoyed our stay at the Marina del Rey Ritz Carlton! We arrived on a Wednesday morning with a sick child. The staff immediately took charge helping to get us situated with a room and going so far above and beyond ensuring that our stay was enjoyable. From the person who greeted us to take our luggage, to the valet, to the front desk staff to the wait staff in the restaurant and the gift shop (which opened up for us to get us meds in the middle of the night) to the manager who followed up even after we had left their hotel, every layer was kind, attentive and fantastic! They honestly made us feel like we were at home with family who was concerned about us. What a fantastic experience! T
Marina Totality , needs upgraded , bathrooms , amenities , need more restaurants .
I like the avalibiliy of the staff For a younger crowd in there 25-30 age it's not an appeasing hotel it's more for older crowd like 50-60 so for me being a pro Olympic athlete and being 23 yrs old I didn't enjoy it that much
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car
I liked that the hotel was near the water, close to a concert I was attending. I booked this hotel because they had balconies and it was near the water. The balcony was closed due to renovations. The bath tub was small , hotel was a little outdated. Not as special as a experience as I was hoping for
Everything!!! Parking charge.
Nice decor and great location Charge for parking which is ridiculous. Girl who checked me in was a bit rude
The look of the hotel is very cool. The rooms were spacious and clean with a nice bathroom area.
The hotel is right off the freeway, and the location is amazing. There is a gas station adjacent to the hotel, which was great because we just walked right over to buy some waters.
The room was ready and clean! The staff were friendly and attentive. We were only there overnight but it was very nice, quiet enough and clean (which to me is the most important feature)! Nothing, it was all good
Location and good price Front desk staff / accounting staff are incompetent They double charged for the room and then didn't seem to think it was a big deal. I'm sure it will get refunded sooner or later but just a hassle. First and last Ayres hotel stay
Huge rooms deigned and furnished lavishly. A bit too far from any touristy attractions. Not a walking hotel b
The room was really nice Well satisfied
All Pay for parking my car
Clean, and luxurious feel. Easy access, and only minutes from Manhattan Beach. Restaurant was mediocre.
It was a peaceful getaway for me and my wife. Very enjoyable and relaxing. Room service was magnificent.
Clean, spacious, nice amenities. Close to freeway and airport. Lack of nearby attractions. Far from downtown and other tourist areas/attractions.
Vibrant lounge with a nice view of the marina. $30 valet only parking option!! Weird odor in the room
The remodel is first class. The front desk service was fine. The dining was terrible. Slow inattentive service, overdone steak, raw salmon, overpriced.
Ambiance was great from the beachy/sea vibe in the lobby with the "flying" seagull sculptures hanging from the ceiling a wonderful scent machine in the lobby that makes you feel like you are at the beach. Very romantic setting at the outside bar complete with couches and fire pits. Beds were super comfortable. $30/day for valet parking is a bit steep when there is plenty of parking around the hotel. Give an option for people to park their own cars, even if you have to charge a fee.
My husband and I had a fabulous stay at the Marina del Rey Hotel. Our room had a amazing view of the marina, was very well appointed and the staff couldn't have been more helpful. I would recommend this hotel to anyone traveling to that part of LA.
We loved the view, facilities, great beds and location of the hotel. No complaints.
Low quality casino. Smokers near every entrance. Management was very by their own "rules" and unwilling to make any type of exceptions to make our stay more comfortable. Ended up cutting our stay short and booking a room with Hilton instead.
Great rate, room service was good, good value, convenient location. Staff was super friendly and helpful. It was next to outlets which was nice, right off highway and had everything you need. Its not your LA hotel but its a good option. We found movies near, shopping, on site eating. It was about 40 minutes from West Hollywood so we could get into the city and it was good to stay out of all the traffic.
I liked the low price on bar drinks and hospitality
I've stayed here twice. Both times were great. Clean rooms and bathroom. Comfortable beds. Pillows a little flat. Clean modern feel establishment. Very friendly and accommodating staff. Nice continental breakfast. If you have the time you can monitor the rates and save at least $20 off the normal daily rate. Love this hotel. Will continue to use as my primary place to stay. If you aren't familiar with the city it can appear to be a bad area. It's really not bad but it's definitely not Beverly Hills. All the major fast food places are in walking distance. Close to the airport and freeway. Needs to put a microwave in the lobby with continental breakfast.
I had a flight in the early morning so I stayed here for one night. Room was spacious, clean, and convenient. Price to value was perfect. Free secure parking but you have to walk back down the parking lot and enter the building from the front instead of through the parking lot. The best thing is that it was 8 minutes from the airport! The area was a little sketchy and not a lot of food options near by. The woman at the front desk in the morning could have been a little more helpful. We left our car keys and room key in the room while rushing to our flight, and we had to wait for her to "finish her transaction" in order to get the keys. Breakfast eggs were not fresh and you could taste it but there were plenty of other options.
We booked through a travel site and Hampton Inn staff was ill-prepared. Although we paid for three nights, Hampton Inn checked us out after the first night and I had to check us in again. Moreover, we were charged again for the stay even though we paid up front through the travel site. Getting our money back or to even get Hampton Inn to recognize the error was a nightmare. We recommended Hampton Inn to our relatives who were also staying for the Thanksgiving holiday. Because of my wife and I, Hampton Inn booked four rooms. Never again! We will never stay at a Hampton Inn again.
I booked a handicapped accessible room online and when checking in they had no record. Other than the booking problem I thought it was an excellent hotel.
One of the best Hampton inns I have stayed at !! Have stayed here 2x's and will return
Very clen, good breakfast and friendly staff.
Staff very friendly and accomodating. Was having work done on my apartment and needed a place to crash. everything was fine
Everything was wonderful. The rooms are nice spacious and clean. The service was excellent. the breakfast was hot fresh and had many items. The indoor heated pool was very nice for the kids as we went in December and the weather was a bit chilly. Parking is free and the attached garage has plenty of space. Nothing
Check in was super fast. Parking was free & in a gated parking garage which gives peace of mind. Hotel looked updated and clean. Room was clean and roomy. Bathroom was telling perfect size. Wifi was free which is always great. TV worked well. The hotel room bed was super comfy. And the breakfast in the morning deserves a 5 star rating! Shower was probably the only downside.. the water was luke warm at its hottest & I didn't like the shower head water settings.
I arrived late because my flight from Miami was delayed a few hours. As I walked in around midnight, the staff helped me load up my suitcases into a trolley and directed me to where I could take my dog out for a walk. I ordered a breakfast that night for sometime between 9:00am and 9:30am the following morning, and it arrived promptly by 9:05am. The staff also allowed for a later check-out at 12:30pm to give me time to maneuver my belonging and dog. Overall, it was a pleasant experience. I would recommend. They stopped serving food for room service pretty early.
Overall we loved the hotel and will go back. Very clean, comfortable, quiet. Nice restaurant/bar upstairs. Courtyard peaceful. Staff very friendly. The paintings of the "Barbie"-like girls in the hallway were odd.
Very comfortable beds. Love the hip decor. Would come back again. Really Nice people. In general we really enjoyed Manhattan Beach more than other coastal cities. It's less cramped feeling and has a wonderful Beach. Valet parking. I'm guessing you could park in neighboring streets if you wanted. It's on a busy street but it's nestled back a bit so you don't feel it.
The room decor and space were both excellent. The bed felt firm in an inexpensive fashion, but was still reasonable in comfort. The real reason for the low rating in an otherwise four star establishment was the complete lack of hot water pressure at 1030 am on a weekday.
The hotel has many positives such as: clean surroundings, friendly staff, great food, free wifi, & an inexpensive valet. N/A
Friendly and helpful staff Clean Included wired and wireless Internet access (~8 Mbs up & down) Valet parking only ($15/day) Dated interiors Floors are creaky, can easily hear the guests walking around in room above
Love the idea if complementary cookies. I didn't eat any but the idea is great. Thanks. They nickle and dime you on the breakfast. $9.99 for a bowl of oatmeal. Nooooo! So sad. $30.00 for the two of us to have eggs, sausage and potatoes. Really. And the OJ was a separate charge, ouch.
We loved the location, cleanliness, size of the room and price. Room service- the breakfast was awful! We didn't eat all of it because it was a soggy wet fried egg sandwich with rolls of lunch meat and wet uncooked spinach. Honestly don't get breakfast there. Also the front desk girl didn't make eye contact or smile once- not sure why but that got to me.
I really thought the room was lovely--large. Things seemed updated and clean. Bed was fairly comfortable--everything worked well. Staff was warm and friendly. Cookies in the afternoon provided at front desk. First bellman didn't tell us that we could stay parked in the Handicapped Parking spot in front. Second bellman did, but a $10.00 charge appeared on the final bill. Staff took it off when I explained. Requested 4 pillows and a view as our most important request. No view and only 2 pillows on bed when we arrived. Bellman brought two more pillows after a phone call. Artwork in hallway is a series of gigantic pictures of 1950 ish dolls---creepy. Including a 5X7 framed photo of one of the doll pictures on the desk in the room. i could see one, but entire hall lined with them.
Clean. Staff is very friendly. Has a nice vibe. Close to airport. My room particularly overlooked busy street. Decent stay for decent price
The staff couldn't have been nicer and it made the stay that much more enjoyable! Highly recommended and will stay here again!
Room was nice and clean Parking for $37, valet only was a rip-off!
Parking fee not included in stay
Service Rooms not ready for check in
The service and staff were great - hotel is very nice!
I liked the overall setup of the room. I found it to be very accomodating. The front desk did send someone upstairs; only to find out the person screaming had a mental condition. I was told that had the hotel staff known other arrangements could have been made. In the meantime; the screams continuad off and on my entire stay. I found it very disturbing and wondered how the hotel could have it differently.
Close to LAX. Clean hotel. Great breakfast. Free parking. Water pressure could be a bit higher
The rooms were decent sized Bad neighborhood, the shuttle driver didn't drive our shuttle bus time because he wanted to finish his coffee, the beds are very uncomfortable, we bought an executive room and they don't tell you until you get there that instead of having smoking and nonsmoking that they just stick an air purifier in the room and call it good.
The comfortable beds. Having to pay $10 for extra guets to park. Very thin walls. I could hear the people next door and on top!
very good value for money, excellent continental breakfast available, room was very clean and tidy, lovely decor. The pool and spa made for a relaxing wind down. Small brekfast room
the room, services and confort are vety good. The staff is friendly.
I choose this hotel based on photos online , however they must have stolen the pictures from another site as the building nor the rooms were anything like the photos. It wasn't a terrible stay, but when I think the hilton was the same amount I should have just stayed there instead. Especially when this hotel charged for parking as well. I wouldn't stay here again unless it's around $65 dollars.
it is close to airport and staff is kind. no regular shuttle to airport except on request, it is not easy for people who doesn't drive car as the communication in south CA is poor.
The room is cosy and facilities are good like internet, microwave oven,etc. I would go there again if I have get the opportunity. no complaints
The room was excellent and in perfect condition. The bed was terrific. The room was quiet, even near LAX. The driveway area in front is very small. They need a sign: "Park in undergound garage and take elevator to lobby to check in."
Bed Air conditioner not working unfriendly staff
For a "budget" hotel this close to the airport, they don't have to try as hard as they do to make you comfortable. All the staff were friendly and helpful. We even got upgraded to a jacuzzi room for no reason!
Hotel Erwin is perfectly located on Venice beach, the staff is excellent, restaurant serves excellent breakfasts, nothing to complain about.
Was given great upgrade; rooftop is fantastic Absolutely everything was great!
the suite was awesome! The rooftop bar was great. Blankets were clutch. Friendly staff!
It was close and convenient to my son who lives in Venice. Stayed there in Dec. in the newer rooms on the top floor which was much nicer than the room I had this time. Also, I think the 6th. floor room was about the same price as the room where I was this time.(5th floor) Yes, I opened the sliding door during the night for some fresh air. It was difficult to sleep because of the noise(homeless sleeping in the alley) that my room overlooked.
The closeness to the beach and water and how close we were to Venice beach all the interesting people and places we saw was just amazing can't wait to come again The only thing I didn't really like was the view from our room
We were planning to have our short, informal ceremony on the beach and then enjoy the rooftop; but, our view was so amazing, we had our ceremony right on our patio deck! Also, when I mentioned to Billy that we were getting married that day, he sent a bottle of champagne to our room! Unbelievable guest service! We will recommend the Erwin to friends & family.
We stayed here with a couple friends for a birthday weekend celebration. Jesenia was really nice and calles us when we were able to check in early. The rooms were great. My cousin checked in early but didn't get the king bed she booked. So later she called Jeff and was able to get a better room. A suite! The rooftop lounge during the day was great. The bartenders was nice. At nighttime, the waitress we had was btichy. The lounge areas were nice but even for hotel fuests we had to reserve on opentable.com. the problem was we had a big group. They provide blankets so thats a plus but we didn't stay up there long. Lastly, Valet/parking was $32!
The hotel is realy gret. Great staff, wonderful instalations..... So I really could live there. The price and the cost to park, once the garage is inside the building of the hotel.
Great location, very new, and very nice staff! Perfect place in Venice.
We loved the new and greatly designed rooms, as well as the young atmosphere of the hotel. The rooftop bar will take off - it is a great place. We will be back! The staff needs some more time together to make everything run smoothly. But they were always very nice and friendly - thanks for a great time with you!
Miguel was fabulous and helped us in many ways, he went above and beyond. The entire staff was friendly and helpful The music on the roof did keep us up, and the ear plugs cost money
The tiny sign on the door entrance in the corner.. Stating that there were chemicals in the building from which you could get cancer from.. Was not clear when I book the hotel that the building is a health risk.
Comfortable, spacious family rooms ideal for our family. Area great with lots of places to eat and shop close by. Felt safe walking at night and had great road links. wasn't aware karaoke was on at the weekends. A bit noisy especially for younger families. But it didn't go on too late.
Room was clean, roomy and comfortable Hotel is under big construction project. Lots of dust and construction noise during day. Bar and restaurant amenities not available for now due to construction. I'm sure once it's all done it will all be great again
Nice breakfast Charge too much for room where the ceiling is saggy looking and looks water damaged.
The hotel is very clean and has everything within a mile that you would ever need (Fast food, restaruants, malls etc. Its a very safe place to stay with the family and close to the freeway. On saturday night they have a band that played until 11:30pm that is very loud through the hotel and you can here them in your room. Not sure if this is every weekend or just that sat.
I absolutely loved the atmosphere!
Restaurant, good food and drink, very friendly staff in bar section and the breakfast the next morning was good as well. where do I start, my room faced west , which is the front of building and the glaring light that lights the outside of building also lit my room all night long...Upon arrival I was greeted with a note on my pillow that read something to the effect, that because I had the do not disturb sign out they did not clean my room, HUH? I just checked in, Needless to say I didn't feel comfortable that my room was cleaned. When I brought this to the attention to management the next morning, she seemed to think no big deal they probably just left the wrong card, I asked her "Would you feel comfortable?", little to no response. The other problem was that the air conditioner could not cool the entire room, especially the bedroom (its all the way in the back), which left me hot all night, where a sheet was almost too much, Overall I would not stay here again except it is so close to where I need to be once a month. For the price I would expect better.
This is an older hotel with lots of style (leafy atrium with koi pond) but all the suites have been recently renovated. Wonderful, included breakfast and free-happy hour every evening. All that for about $100 per night. This place is hard to beat
The room 221 is the worst, is next to the washing machines and they work 24h.
The room was quite spacious, breakfast was nice and free parking
Wifi did not work in my room and hotel had no explanation or help to fix problem other than to give me free wifi. Useless. Room had mildew smell. Front area of suite is not functional.
Even though the is no smoking the room had a slight smoke smell. Don't know if the rooms need to be more aired out or something?
- the staff were very friendly at all times - the location of the hotel was great, Manhattan beach and the surrounding area are lovely and its an easy 30 minute drive to central LA - it was very busy, the foyet doubles as the bar which was constantly busy with parties, this meant that there was nowhere for the hotel guests to relax or sit with a drink - the lighting in the room was very dark and due to being overlooked by the main road (ground floor) we could not open curtains to enjoy the sunshine, it began to feel a little depressing in the room!
We loved the location. And we loved the quiet professional attitude of all staff- everything done with a smile and curtious attitude. Extremely service minded- which made us feel valued as customers and we will definately stopover again.
Very dark and claustrophobic rooms. The colors are dark for a spa hotel. And very noisy. We don't call a spa hotel just because there is a tub in the room. more "willing to help" personnel instead of pretentious trendy ones. we request service.
Location, room amenities Expensive, no complimentary waters in rooms or glasses (must be requested from front desk), couldn't get logged onto the wireless internet network in the hotel, loud party til 2:30 a.m.
The room was relaxing and comfortable. It was perfect for my wife and I to celebrate our anniversary. The price was a bit much for what it offered but I was willing to pay becuase of the location and it was a nice place to stay at.
the ambiance, proximity to the strand/beach, complimentary breakfast, overall service was good. it has the "cool" factor of the club atmosphere at the front desk. however, it is sort of unsettling checking in late in the evening in the middle of the club, without being all done up and all the clubgoers are sort of checking you out while you stand at the front desk. i recommend trying to check in before the night life begins there if you are at all self-conscious. i like the complimentary use of bikes and beach chairs. when we arrived our room was extremely hot - even the bellman commented on it. However, after 2 hours the a/c was still not working to get the temp down. We called to front desk at midnight and said we would like to change rooms in the morning. the next day no one contacted us to see if the problem was remedied. the a/c system is strange - it cut on and off all night. in the middle of the night it was very hot in the room but by morning it was freezing cold. the temperature never stayed consistent. it was a very disruptive 3 nights of sleep with the constant temp changes and the clicking and humming of the system turning off and on all night (approx every 20 minutes).
THe desk staff was very attentive and accommodating.
Staff were very helpful and location was perfect. Close to all the action yet quiet. In the evening you had to enter hotel through lounge bar which at weekends was packed so not ideal with kids.
Cookies! And the pool was lovely and the bed amazingly comfortable! There were no towels out by the pool! Brrr! We had to use some on the ground. And it's a weird area...but, it was necessary for us.
Location Towels in the room (3 towels) and beds seems to be older (sagging).
The room was in perfect condition. The bed was amazingly comfortable, and felt very luxurious. This was a great room for an amazing price.
We really enjoyed our stay at the hotel, we felt the rooms were very clean and modern, staff were very helpful, one gentleman find us some tokens for reduced rates at Knotts Berry Farm. We had a car so could drive to all relevant attractions and the shopping outlet next to the hotel was very handy. Very good value for money!! No, we really enjoyed our stay and would recommend you to family and friends.
Very good 2 rooms, good fitness room. house-keeping does not work after 2 p.m.
free self-parking kind staffs location no refrigerator in room elevator is too old
Clean and quiet. Staff was very attentive and helpful N/A
I liked the looks of the lobby and location in relation to my trip needs. No brakefast included. Booked a "queen" bed and only two full size beds in one room was what I received without extra accommodation when I expressed disatisfaction.
The location is great. It's very close to freeway and downtown LA. Room is clean, the hotel is not old. It's worth the money to stay. Housekeeping kept coming to check on us before we checked out. Maybe the housekeepers don't have daily update room vacancy list.
Great location, near Downtown LA, close to 10 free way view of the Near Quiet Canyon Golf Course They are updating the hotel. Noise from rooms above are annoying. Need to insulate floors and walls.
My room was next to elevator, so very noisy. Otherwise, no complaints.
The bed was new and comfortable. They allowed late check-In. There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.
When I had first arrived at the Embassy Suites Los Angeles--International Airport South, I was mesmerized by the beauty of the hotel. I enjoyed the less busy location of the hotel as well. The hotel staff were friendly and comforting. There was no selection of expensive champagne. Kristal or Dom Perignon would have been preferred.
location; airport shuttle; coffee in room; no valet parking
It was excellent & more than fulfilled our needs. Instead of just being a 'kill time / stopover place' we discovered a spacious suite, good bistro food, friendly staff, amazingly efficient check out system & free extras - free internet access, free drinks & nibbles early evening, an excellent breakfast included in the price & a no fuss free extension to stay in our room til our free transfer to airport was due. All more than we expected & reasonably priced. Highly recommend this as a place to stay if waiting for connecting flights at lax or just a family get together in la! Nothing to complain about - all excellent.
I thought it was lovely. Furniture was lovely and the room was spacious and spotless. The pool area was lovely and the free internet access handy. I would stay here again and would happily recomend it to others.
I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.
I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..
Excellent service, good decor and layout of hotel plus indoor swimming pool. Staff friendly and helpful without being intrusive. Need to ring the hotel for shuttle bus when arriving at the airport, which is not handy when you have a non US phone