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The breakfast was awesome, the cooks did great customizing each omelette. The pool area has an additional 1 ft kiddy pool great for toddlers. Room was clean and staff was friendly. Great location.
Very nicely decorated. The inclusion for breakfast and the evening reception was also very nice. The typical hotel bed was somewhat uncomfortable.
The large bathtub For the amount of money you pay to stay, access to cheaper snacks and drinks. Staff was unseen until am
It was clean and comfy and the staff was very welcoming and nice. The bathrooms are way nice with a separate shower and huge tub. The fridge also had a little freezer box and the.microwave could fit my daughters bottle which was great! It's just off the freeway and surrounded by good restaurants.
This hotel felt fresh and new. Beds were very comfortable, and large pool and work out facilities. Everything was clean.
All the staff were very friendly and super accommodating.
Indoor pool/hot tub, spacious suite, wifi, friendly staff, very quiet, beautiful grounds, 12:00 pm checkout, proximity to shopping/entertainment/dining, climate controlled and modern rooms. Floors were dirty underneath beds.
No free breakfast
Everyone what very nice and accommodating. The pool and workout area were very nice and well equipped with good equipment. You could smell smoke in the room whenever the bathroom fan came on, so much so that it was difficult to take a deep breath.
We were there for a wedding, it was the perfect location. It was a very nice hotel and will stay there again. You had to pay for breakfast. I am not a morning person and don't usually eat breakfast so everyone goes to the hotel and we sit around they eat I drink coffee. We did not feel that comfortable there.
We were greeted with a warm smile upon arrival and then every time we returned back to the motel. It was the quickest, smoothest check in that we have ever had in our travels. As we left, we were told to have a wonderful day. Having to leave.
Had to pay for breakfast. $11/person. There wasn't a continental breakfast.
Friendly staff Towels like sandpaper
Under boise flight path. Elevator only works sometimes. Promised a call when room was ready but called home phone instead cell phone # that I asked them to call. Nobody at desk when trying to check in for almost 10 minutes......
Cleanliness, comfort, décor and good food.
Accommodations were better than I expected. Very clean. The only complaint I had were the slamming doors of neighboring suites. It would be fantastic if they could be adjusted to close more quietly.
better than sleeping on a park bench. Tiny pillows. Room was represented as a non-smoking room when we checked in. It stunk like deoderizer. Called front desk. Rooms were "all full" @ that point. Next day, lady said someone had improperly smoked constantly in the room when they stayed in the room for a month. she said, "we can only under the request to have a non smoking room as we are able". the point isn't whether or not they could honor the request to have a non smoking room. The point is they represented the room as non-smoking. asked for a discount on the room. she said she couldn't do that. Clothes smelled like smoke the next day. Bottom line: bad customer service and horrible experience. additionally, the room looked unclean.
Place is hidden between freeway and Lowe's loading dock - several blocks from where the address says. Carpet, bedding and furnishings need replacing. Door to the bathroom was coming off the hinges. The staff were quite pleasant, but the facilities are run down.
Comfortable bed Stains on floor, one day they did not empty the garbage, repla ce coffee or soiled towels. Looked like they came in the room, threw the comforter over the bed and left.
My accommodation was fine, don't know where these others made up the horror stories. It ain't da Ritz, but that's not what you come to this one for. The bed was comfy, the shower worked well, the breakfast was filling. The only problem is the god-awful location. What nimrod stuck a motel there, or rather, who is the crooked developer that shoved a Lowe's and a Wal-Mart right in front of it? Far more likely the latter is true.
The woman who checked us in at 3 AM our time was very nice. Offered the first floor ADA room since we were tired and our luggage was heavy. Tile on bathroom floor wobbled and nothing really felt clean although it could have been just old. Information on catching the airport shuttle caused us to sit around waiting the next morning for an extra hour with no apology from the young man who screwed up.
The price was good, location was good. Staff was friendly.. Did not get bothered. Not cleaned well at all. There were pants under a chair on arrival. hair on the carped and cloging the drain, the shower would go between scalding hot to ice cold randomly.
The heater was not working and I was cold all night. The shower valve was not working. The TV was locked and didn't have good signals
A very good deal for the price! The room was clean enough, the beds were VERY comfortable and they had a decent continental breakfast! The room could have been cleaner, the floors felt grimy to me, so I kept my flip flops on while walking around the room. ,A very good deal for the price! The room was clean enough, the beds were VERY comfortable and they had a decent continental breakfast! The room could have been cleaner, the floors felt grimy to me, so I kept my flip flops on whil walking around the room.
My daughter wiped chocolate on a hand towel and I was made to purchase it. Really wasn't necessary to charge me extra for something that would easily come out. I could have washed it in the sink with the stupid soap bar if I knew that was going to happen.
Front desk person when we checked in knew customer service. We let him know we weren't satisfied with the room, and he upgraded us to a bigger and supposedly more comfortable with no additional charge. The first room when we were checked in smelled funky. Fridge was on a small table, and same thing for the microwave. Ice bucket was slimy. Tv remote couldn't change channel, just on/off or turn volume up/down. There was another locked door beside the bathroom door. Creepy!! We asked the front desk person where the door led to, he explained that it led to an apartment the old manager used to live. He assured us not to worry because both doors were locked. Still, creepy! We also found a dead cockroach on the night stand. We complained, and the front desk person moved us to a bigger room. Thought that it would be better, but we were wrong. There was a stain on the curtain, looked like old blood stain. The floor creaked. It was just bad overall.