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Minivan | $46/day |
Minivan | $88/day |
Passenger van | $63/day |
Passenger van | $196/day |
2 locations in Brea
Filters
Reviews
10.0 Wonderful
Apr 2021
Pros:
staff was very friendly and helpful. when I needed to extend my car rental reservation they had no problem extending it for me on the phone.Cons:
They just need to be more informative about certain details. example: if you return the car after the time you picked up the car than you will be charged an extra fee or another day.10.0 Wonderful
Mar 2021
Pros:
The staff was very professional, friendly, and accommodating. This was my first rental experience that I actually got a better car than the one I reserved—my previous 3 rentals had nowhere near the car reserved, even after confirmation the day before. To top it all off, the drop off could not have been any easier, and I was able to keep the car longer than anticipated. We will be going to this particular enterprise for all my rentals in the future.Cons:
This experience was near flawless.2.0 Poor
Feb 2021
Cons:
They did not have the type of vehicle I reserved 2 weeks prior to picking up. Also I had to wait a long time even when I showed up at the appropriate time8.0 Very good
Dec 2020
Pros:
Staff where great and easy pick up and drop offCons:
Truck wasn't very clean and had a hint of tobacco odor!4.0 Mediocre
Nov 2020
Pros:
Staff was just ok.Cons:
Didn"t get what I reserved5.2 Fair
Sep 2020
Pros:
The price I was given for the rental.Cons:
The customer service was poor. Employees treat customers like numbers without any care and rushing through the paperwork without properly explaining. The car was extremely dirty on the inside and it was advertised that they now have added cleanliness but I did not see that.3 locations in Brea
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Reviews
10.0 Wonderful
Sep 2020
Pros:
Ease of pick up and friendly staffCons:
All went well, nothing negative to report8.8 Very good
Aug 2020
Pros:
Friendly staff and prices were very affordableCons:
Hours of operation are a bit constrained compared to other places but it didn’t pose an issue9.6 Wonderful
Aug 2020
Pros:
The staff was great and dealt with a huge rush of customers in a timely, efficient mannerCons:
A bit of a wait but that’s to be expected on weekends, it honestly wasn’t a big deal10.0 Wonderful
Nov 2016
Cons:
Nothing all was perfect9.6 Wonderful
Oct 2016
Pros:
Free upgrade bfor my honeymoon. Informative and helpful customer service reps. Pretty good value for the money.Cons:
The vehicle we used was a jeep grand cherocke, we drove the car a little more than 1000 miles. So a car with better gas milage would havr been nice. But i think the jerp we used averaged apptoximately 21.5 mpg, so i cant complain too much.6.0 Okay
Oct 2015
Pros:
There was no mileage limit and they had the car I wanted. Customers service was very goodCons:
I waited 20 minutes to be help no one was in the office to greet me. The car could have been cleaned better3 locations in Brea
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Reviews
2.0 Poor
Aug 2019
Pros:
The staff did not notify me that they had no cars eventhough Kayak.com allowed me to book online. But, i was notified 2 hours before I was suppose to pickup the car to drive to my flight.Cons:
Kayak and Budget need to figure out the rental inventory before allowing customers to book. And the system should also allow ample time for the potential customer to resolve the inventory booking error.8.0 Very good
Apr 2017
Pros:
The office staff was very friendly and the return process was fast and easy!2.0 Poor
Aug 2016
Pros:
The price was fair, too bad they didn't have any cars for me.Cons:
Didn't like that they advertised with Kayak only to not have any cars for me available after I reserved the carOne location in Brea
Filters
Reviews
2.0 Poor
Sep 2023
10.0 Wonderful
Mar 2017
Pros:
Professionalism.6.4 Okay
Jul 2016
Pros:
I liked that despite the hassle and inconvenience, I was given a decent car and I had no problems with the vehicle itself. The staff was friendly.Cons:
Despite checking over all the details of my order before clicking submit- pickup time, location, type of vehicle, etc- I was super annoyed to be given a rental at a different, much less convenient location, and have an additional, unrequested hour tacked to my order- requesting the car be available at noon instead of 1 pm. So we went to Anaheim instead of Placentia, and arrived at 12:15 to discover that the office is closed from 12 to 1pm for lunch, although my order was clearly for noon. Now, I absolutely believe that these people deserve to eat lunch! I get that- but, since I'd ordered this car via Kayak, they wouldn't change the amount I was billed for the extra hour. Also, when ordering online, I was asked if I'd like to add the additional insurance for $9/per day, which for 7 days is $64. However, if you clicked on the insurance, it charges you $11/per day, or $77, which I think is also a bit sneaky. I felt like I was led to believe I was getting one thing (car X, at location X, at price X) only to discover after submitting my order that I'd been charged for car X, at location Y, and price Y.)One location in Brea
Pick-up location | Brea |
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Car types | Van |
Rental locations | 0 |
Airport locations | 0 |