Pros: the accommodation, the service, effectiveness, kindness,
Jan 8 2017
Pros: It was the worst
It was my first and last time to rent a car from Enterprise
Mar 28 2017
Quick and Painless with a Bonus!
Pros: Overall, the process was hassle-free. We showed up and the place was packed (said they had 40+ reservations and people were walking in asking for cars). We had reserved an economy car for the weekend and were still waiting for our car to go through the cleaning bay. After about 15 minutes the manager came over and said they had two convertible mustangs that were ready to go at no extra charge if we wanted one. It was a nice treat on our weekend getaway. Drop off was just as easy and took maybe 10 minutes.
Cons: The car wasn't all that clean. It had been vacuumed out and wiped down but it really needed a detailing. The car had a lot of nooks and crannies that were dirty. After driving for a bit I realized the tire pressure was very low in one tire. I ended up stopping to fill the tire at a gas station; they should have checked the tires before we left. Both relatively minor issues and it's hard to complain when we got a free upgrade.