10.0
I had to make a change to my reservation, and the people could not be more accommodating and friendly and caringReviewed Sep 13 2023
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2.0
The car wreaked of weed and had burn marks on the driver seat and door window sill area. It was dirty and the alternate rental car was in even worse condition. No offer for a discount on the vehicle or even a discount for an upgrade. The most disappointing and disgusting car I have rented.Reviewed Mar 29 2023
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10.0
Experience was fast and efficient. This was my second time using Budget. I recommend them and will use them again.Reviewed Nov 2 2022
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10.0
Second time renting with budget and staying with them, Budget does everything right from beginning to end, excellent customer service 100% satisfactionReviewed Oct 31 2022
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10.0
The woman at the counter at the ABE airport was super friendly, fast and helpful. The car was great, too — clean and well maintained. Great experience.Reviewed Aug 22 2022
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8.0
Price was high. Drop off instructions not clear. Line for pickup too longReviewed Aug 21 2022
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2.0
The car smelled like a cigaretteReviewed Aug 1 2022
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8.0
Convenient to pick up car. Very expensive!Reviewed Jul 8 2022
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10.0
All was good.Reviewed Jun 29 2022
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4.0
My overall experience was great. The only part that was poor, reservation counter. The woman called me over. I went to hand her my drivers license. I had my credit card on my hand also. She kept her hand out wanting the CC at the same time. She Said nothing. She punched a bunch of stuff in the computer. I listened to the guy next to her with his customer. I heard about the insurance, the return policy, the gas options. My woman said nothing. The guy asks his customer if she prefers either of the 2 cars available. She says one. At the same time my woman reaches in the box and grabs a key. The guy says to his customer, oh well it’s the Elantra, my woman grabbed the Toyota keys. She flips the contract on the counter and says initial and sign, so I try to read the faded ink and sign it all. She hands me the keys says the slot number for the car. And that was it. I learned from the other guy working, what to do with the keys and everything. The woman was horrible!! I’m fine with renting cars. I know the basics. But if I didn’t know anything, my woman was super rude!!!Reviewed Jun 22 2022
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10.0
All easy.... The only bad thing is the expense of dropping a vehicle off at a location other than the pick-up location. The cost to do so was OUTRAGEOUS!! As a result, I had to drive back to the original pick-up location.Reviewed May 21 2022
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10.0
Everything went great. Just like renting direct. No issues at all. Everyone involved was friendly and professional.Reviewed Dec 31 2021
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