Reviews for Budget in Boulder
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Feb 2 2017
A couple of "firsts"
Pros: Good car. Convenient pick up and drop off locations. Good price.
Cons: Car not clean at pick up. Had to scrape ice from car at pick up. Car windshield was dirty in the inside. An issue in both sun and night driving. All of these were a first for me in a car rental.
Jan 6 2017
Pros: Great car and price.
Cons: Car was filthy and no washer fluid.
Nov 29 2016
Boulder Location just ok service
Pros: The van was excellent and in great shape. Location is good
Cons: The reps at the location are a bit rude, dirty in appearance and not very helpful. They charged me more than my reservation and still fighting about that.
Oct 2 2016
Pros: Anthony was great and very helpful when I picked up the car, Really appreciated his customer service. He was the only one I could reach if I had a question, which was super helpful.
Cons: However, I only used the car to drive to do errands one day very nearby and I returned it a day early, and the gas tank was on full as far as I could tell. When I returned it, another man said it was not full and I was very surprised to see my charges jump $20. I did not use it enough to be charged that much more. Also there is NO WAY to talk to anyone at the local office. Calls are sent to the national voice mail and it is ridiculously hard to get any local information without being able to talk to someone there. Thank goodness I was able to communicate with Anthony. But you guys need to make things easier and cut out the surprise extra charges.