8.0
The pickup/drop off process, esp the drop off is very efficient. I didn’t like the car I was given. I’m always given an old car - in terms of mileage and the features in the car. I’d like to understand why.Reviewed Jul 28 2026
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8.0
Location was not disabled friendly for bring luggage into building and wheeled walker into building. Had to go down stairs and move luggage through building. Odd setup.Reviewed Jul 28 2026
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2.0
Only thing I'd like was the car. Everything else was below standard. Bad customer service over the phone and lack of communication for flight that arrive pass closing time. Need ways to check our vehicle after close. Had to cancel original reservation and book a Uber to get us to are destination. Had to rebook reservation the next day for more money the my original reservation. Overall not pleased with experience, customer service.Reviewed Jul 28 2026
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10.0
Very good ! Fast & hassle free . Specially Reno Airport team is very efficient- love to get back again 👌🏻Reviewed Jul 28 2026
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10.0
Great new car. Budget rental employee is amazing in Summerville SC Budget. He is a hard worker and always pleasant.Reviewed Jul 27 2026
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10.0
All was good and quick. Only odd item was the initial fuel level was 1/2 tank, so obligation was only to return with 1/2 tank. Although I went a few gallons over to 3/4 tank. Full tank departures are easier.Reviewed Jul 27 2026
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6.0
Pick up was okay, the car was blocked in but they adjusted it. Drop off was sloppy and disorganized, they don’t pay much attention to anything. Finally I found the person to drop off my car to and they wanted me to park the car, so it took awhile with how they had the cars double-parked but I could do it. The lady immediately bumped the door when she jumped in to check the mileage, even though I checked it out with non damage. Great staff at pick up counter though he was very professional and quick.Reviewed Jul 27 2026
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10.0
Great experience. Van was perfect for the trip. Fit 6 people very comfortably and plenty of room for our luggage although we all had smallish overnight bagsReviewed Jul 27 2026
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6.0
1-There were long queues at both pickup and drop-off. 2-The security deposit still hasn’t been refunded.Reviewed Jul 27 2026
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8.0
They stated the tank was full.. but was not.. they reasoned with "it depends on the last person usage and indicated different amount when full?!Reviewed Jul 27 2026
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2.0
I was not able to get the car I reserved because an additional $3,000 was going to be held on my card on top of the $1,300 that the car rental and insurance (which I was forced to pay) was going to cost. It was the worst car rental experience I’ve ever had and I will only rent from Sixt and Turo moving forward. They are the only companies that always provide a great rental experience and tell you everything up front so you know what to expect when renting the vehicle.Reviewed Jul 27 2026
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10.0
It was very easy and no hassleReviewed Jul 26 2026
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