2.0
It was horrible didn’t get the car I Reserved & upon arrival I was charged an extra 200 without a heads-up or notice . .Reviewed May 31 2023
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10.0
Everything was perfect 👍Reviewed Oct 30 2022
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4.0
Interior not clean and gas tank was not completely filled.Reviewed Oct 16 2022
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2.0
No one was there at counter when I arrived. 1-800 number was unhelpful. Had to rent with another company. I won’t use budget again.Reviewed Sep 22 2022
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2.0
The Budget store was closed! We are currently fighting with Kayak and Budget to try and get our money back. It was very stressful and unneccessary.Reviewed Sep 1 2022
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8.0
I would have like it if when I went to get the car the person at the desk or a co worker would show mi how to do certain things with the car. I sat in the car for 20 minutes trying to figure out how to connect the Bluetooth ended up driving two hours in silenceReviewed Jul 19 2022
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10.0
Vehicle was excellent. Size, comfort and had all the bells and whistles. The only minor issue was, the windows weren't quite as clean as they probably could have been.Reviewed Apr 5 2022
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10.0
Drop off in Wichita Falls at the Walmart on Lawrence Ave. There are no visible signs to indicate there is a drop off at this location. I drove around the parking lot looking for a rental car parking and found none. I walked from one end of the store to the other before finding a small alcove with a very basic set up. Recommend Budget place some signage out for folks to find them.Reviewed Mar 14 2022
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10.0
nice car, good service.Reviewed Sep 24 2021
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1.9
I was told on the contract that I would pay $33 at pickup, which I did. The contract stated that I would pay $88 at return. I actually paid $104 at the return. Stop lying to customers to get their business and then breach the contract.Reviewed Sep 4 2021
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2.0
Pros:I waited for an hour and 20 minutes when I gave up just before midnight. There were 10 people in line total. Didn’t get my car and got a hotel.Cons:Double / Triple the staff.Reviewed Jan 11 2021
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2.0
Cons:To insure a car was availableReviewed Jun 8 2020
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