Reviews for Budget in Hilton Head
- All reviews 100%
Jun 19 2017
Car a bit dirty
Pros: Great size and smooth ride
Cons: Car was not fully clean. Windshield was dirty inside and out
May 23 2017
Car wasn't at the airport when we arrived
Cons: The woman working the Budget desk was incredibly rude, unhelpful and unprofessional. One of the worst travel experiences I have ever had.
May 22 2017
bait and switch
Cons: I booked a minivan for one price and then when I called to ask if the car would have a dvd player they changed the price on me. Never at any time was a price change discussed. They simply said they would add a note. Additionally, I didn't even get a minivan at all because they didn't have one in stock. They are charging me a "dvd player upgrade" when I didn't even get a dvd player. Beware of this companies tactics and rent with someone else.
May 12 2017
Poor Customer Service
Cons: They did not have a car for me when I went to pick it up. Situation very very poorly handled. When I returned 2 hours later, the car had 3/4 of a tank of gas. I was told to return it at the same level, which I did. When I dropped it off, I was asked if tank was full. I explained what I had been told at pickup. Representative check the computer which said the car was full on pickup. Fortunately she did not charge me. Very bad experience overall.