Book Budget car rentals in Hyannis

Cons: I thought cars are all non smoking cars. They ruined this car. It smelled of smoke real bad. I did not see none smoking stickers on it.

Cons: When it was windy, the van being very high would get pulled to one side of the road or another so I had to be very diligent while driving. At one stop for gas, the column locked when I went to start the vehicle. I called the 1-800 number on the key chain and Morgan helped me out to get the van started again.

Cons: Nada.

Cons: The pick up was not at the airport counter as I expected. I had to go to an off site budget truck rental location. The airport counter agent said this is happening a lot. But there was nothing they could do to help me. Not even switch reservations. I reserved a full size and got an intermediate. The car did not have a full tank at pick up. At drop off I was charged for fuel service on a full tank. I needed to stand in line to see an agent who could reverse the charge. Felt like a Scam. Buyer Beware! I completed a survey for Budget with these comments. I got a reply from District mgr, Joe Solomon, that they were sorry for any inconvenience and hope to earn my trust the next time. NEXT TIME! REALLY!!

Cons: They charged me for fuel without asking. That option is not in my profile. Further, agent did not ask me if I wanted option

Cons: the Budget rental rep, at the agent was kind of neutral and passive, in his behavior and actions. He served me, but, he wasn't at all friendly, outgoing or customer interactive in a positive way. it is kind of like he was just there, doing a job. When my friend and I were returning, we were about a quarter mile away, topping off the gas tank, and told him we would be there in a couple minutes, and would he mind calling the cab company he had told us about, at the rental pickup, and have a cab come over to pick us up. He told my friend he would give him the number so he could call. We just needed a quick pickup, to make it to the Ferry in time to get back to Nantucket, and were cutting it close. he was told that, but did not want to call the cab, for us. we thought that was a bit rude. Anyway, when I got back, he did dial the cab number, and handed me the Budget phone, then walked out to check the rental return. He was just not very polite, nor customer service oriented, and said as little as he could to finish out the return. the cab showed in a couple minutes, and we made it to the boat on time.

Cons: The office was closed when I returned the car there was a be back soon sign on the door with a return time. We waited until well after that time and still no one. I dropped the keys in the slot. I tried calling the office to make sure I didnt get charged for another day but did not get an answer all five times I called