Reviews for Budget in Hyannis
- All reviews 100%
Oct 24 2016
Very easy process. Will definitely use again! Do
Pros: I was in and out of the rental place in about 10 minutes. The car was a breeze to drive and I made sure to ask for EZ Pass! Drove 17 hours and had no problems whatsoever. Great price!!
Oct 11 2016
Very shabby on the service side.
Pros: The car was clean and decent.
Cons: The pick up was not at the airport counter as I expected. I had to go to an off site budget truck rental location. The airport counter agent said this is happening a lot. But there was nothing they could do to help me. Not even switch reservations. I reserved a full size and got an intermediate. The car did not have a full tank at pick up. At drop off I was charged for fuel service on a full tank. I needed to stand in line to see an agent who could reverse the charge. Felt like a Scam. Buyer Beware! I completed a survey for Budget with these comments. I got a reply from District mgr, Joe Solomon, that they were sorry for any inconvenience and hope to earn my trust the next time. NEXT TIME! REALLY!!
Sep 28 2016
Cons: They charged me for fuel without asking. That option is not in my profile. Further, agent did not ask me if I wanted option
Aug 28 2016
Pros: I really appreciated that I was able to be picked up at the Hyannis ferry; that was so helpful and very much appreciated.