Guest Reviews
Overall Rating
7.4
Good
Based on 3,860 reviews
Cleanliness
8.4
Comfort
7.8
Pickup/Dropoff
8.1
Value for money
7.7
Hertz car rental prices in Hyannis
| Economy | $40/day | |
| Compact | $42/day | |
| Intermediate | $45/day | |
| Standard | $50/day | |
| Full-size | $49/day | |
| SUV | $32/day | |
| Minivan | $63/day | |
| Premium | $53/day | |
| Luxury | $38/day | |
| Convertible | $231/day | |
| Van | $198/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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9.6
carrentals.com has issues
Pros: Hertz was great, very friendly and helpful.
Cons: carrentals.com who co-booked the rental with Kayak, did not provide Hertz with my contact information. This caused confusion when they tried to call me to tell me the location I had booked the car was closed and to head to a different location. I could not be reached so I showed up at the closed location and had to then catch a cab across town to the open location.
review from
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3.6
You get what they got
Pros: Car was clean.
Cons: Reserved and charged for a full sized car. Told I was getting a full size car at the counter. The only cars that had were compact. We had to sit with bags on our laps for 10 hours because they wouldn’t fit in the trunk or at our feet. Needed to travel that day. Have to see if I can get my overcharge back. Don’t trust that you will get anything other than what they have on the 6 car lot.
review from
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8.4
Hertz was great, vehicle not so much
Pros: Everything but the vehicle itself. Not a knock against Hertz. Just surprised a 2017 model was how inefficient and uncomfortable as it was.
Cons: Surprisingly, the Yaris is not very efficient. You can only go 300 mi before needing to fill up. For a small car, I would expect a little better, especially with the "Eco" feature, whatever that means. Comfortability of the seats is real low. Definitely bring something for lower back support because this does not have it. You will be Hutton for certain within an hour of driving. This is just a review of the vehicle. Hertz was great!
review from
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4.0
Inconsiderate, inconvenient, unprofessional
Pros: The car was fine, once I got one
Cons: I booked my car from the Hertz location in town (Hyannis) but when I arrived the location was closed and locked and there was no answer on their phone line. When I finally reached someone at their airport location they told me they didn't have my phone number and had no way of reaching me so they just closed the shop? I was shocked. My phone number was included in my booking and they had returned a call to my wife the day before the booking as well. I had to rent a car from the airport location, and return it there as well which was inconvenient and burned a lot of time during a busy time for me. I understand that sometimes things don't go according to plan, but this was not handled well at all.
review from
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6.4
Pros: good car ...good price
Cons: the car inside was clean..but with a very strong smell of cigarette.
review from
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4.0
Cons: As soon as there is a problem. Both Kayak and Hertz dont take responsibilities. Kayak says Hertz has to fix it and Hertz says Kayak has to fix it. I am very angry. I wanted to change the drivers name in my car rental with plenty of days in advance, but it was impossible to do it because of this ping pong responsibilty game between the companies. At the end they made me pay more, the forced me to pay an additional driver.
review from
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10.0
Perfect for my needs
Pros: One mile away from my home, an easy walk. The office is not crowded. In and out in minutes. Price was very good and just as I had arranged on line. Car was fine.
Cons: No weekend hours but the airport is not far away for weekend rental if needed
review from
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2.0
Cons: The office was closed when I returned the car, so I put my contract, keys, and gas receipt in the Dropbox. But instead of charging me for a one day rental, they charged me for three. And of course it takes 5-7 business days for my credit card to be refunded, but only one day to charge it.
review from
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4.0
Pros: Location
Cons: - rude agents - initially the car I reserved (2 months prior) wasn't available and was offered either a 12 passenger (not ideal for driving the downtowns of Italy) or a car 3 sizes smaller. - after arguing for 20 minutes magically a car the size of my reservation appeared. So where they trying to pawn off the unrentable vehicles?
review from
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9.6
carrentals.com has issues
Pros: Hertz was great, very friendly and helpful.
Cons: carrentals.com who co-booked the rental with Kayak, did not provide Hertz with my contact information. This caused confusion when they tried to call me to tell me the location I had booked the car was closed and to head to a different location. I could not be reached so I showed up at the closed location and had to then catch a cab across town to the open location.
review from
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10.0
Perfect for my needs
Pros: One mile away from my home, an easy walk. The office is not crowded. In and out in minutes. Price was very good and just as I had arranged on line. Car was fine.
Cons: No weekend hours but the airport is not far away for weekend rental if needed
review from
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3.6
You get what they got
Pros: Car was clean.
Cons: Reserved and charged for a full sized car. Told I was getting a full size car at the counter. The only cars that had were compact. We had to sit with bags on our laps for 10 hours because they wouldn’t fit in the trunk or at our feet. Needed to travel that day. Have to see if I can get my overcharge back. Don’t trust that you will get anything other than what they have on the 6 car lot.
review from
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4.0
Inconsiderate, inconvenient, unprofessional
Pros: The car was fine, once I got one
Cons: I booked my car from the Hertz location in town (Hyannis) but when I arrived the location was closed and locked and there was no answer on their phone line. When I finally reached someone at their airport location they told me they didn't have my phone number and had no way of reaching me so they just closed the shop? I was shocked. My phone number was included in my booking and they had returned a call to my wife the day before the booking as well. I had to rent a car from the airport location, and return it there as well which was inconvenient and burned a lot of time during a busy time for me. I understand that sometimes things don't go according to plan, but this was not handled well at all.
review from
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6.4
Pros: good car ...good price
Cons: the car inside was clean..but with a very strong smell of cigarette.
review from
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4.0
Cons: As soon as there is a problem. Both Kayak and Hertz dont take responsibilities. Kayak says Hertz has to fix it and Hertz says Kayak has to fix it. I am very angry. I wanted to change the drivers name in my car rental with plenty of days in advance, but it was impossible to do it because of this ping pong responsibilty game between the companies. At the end they made me pay more, the forced me to pay an additional driver.
review from
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2.0
Cons: The office was closed when I returned the car, so I put my contract, keys, and gas receipt in the Dropbox. But instead of charging me for a one day rental, they charged me for three. And of course it takes 5-7 business days for my credit card to be refunded, but only one day to charge it.
review from
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4.0
Pros: Location
Cons: - rude agents - initially the car I reserved (2 months prior) wasn't available and was offered either a 12 passenger (not ideal for driving the downtowns of Italy) or a car 3 sizes smaller. - after arguing for 20 minutes magically a car the size of my reservation appeared. So where they trying to pawn off the unrentable vehicles?
review from
Other suppliers in Hyannis scored
Where can I find Hertz car rentals in Hyannis?
480 Barnstable Road, Hertz car rentals
Address
480 Barnstable RoadPhone
+1 508 775 5825Top Tips For Renting a Car from Hertz in Hyannis
- 25% of our users found rental cars from Hertz in Hyannis for $45 or less
- Book your rental car from Hyannis in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Hyannis are around 29% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Hyannis
How much does it cost to rent a car from Hertz in Hyannis?
On average a rental car from Hertz in Hyannis costs $64 per day.
What is the most popular rental car from Hertz in Hyannis?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Hyannis.
How many car rental locations does Hertz have in Hyannis?
Hertz has 2 rental locations in Hyannis. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Logan Intl Airport (BOS)?
Yes
Does Hertz offer shuttle or airport pick-up services from Logan Intl Airport (BOS)?
Yes