Reviews for Hertz in Hyannis
- All reviews 100%
Oct 15 2016
Cons: The office was closed when I returned the car, so I put my contract, keys, and gas receipt in the Dropbox. But instead of charging me for a one day rental, they charged me for three. And of course it takes 5-7 business days for my credit card to be refunded, but only one day to charge it.
Apr 23 2016
Cons: Nobody was at the Barnstable location and nobody answered the phone when called. The building is a little run down as well. It was cold out and we were waiting outside. Our customer service rep finally showed up and informed us he had to take care of two facilities. He was very good and friendly, I hope he has help for the summer
Apr 5 2016
Pick up poor- Drop Off Great
Pros: Drop off was easy and was done "live" with an Ipad type device- very quick very efficient,. Car was clean and as described.
Cons: Booked for 9am pickup - got to the office to find office locked and rep out on another pick up. I had to stand in the snow for 20 mins until rep arrived. Check out was then quick and efficient.