Budget Car Rentals in Ithaca from $60/day

2.0 Poor

Compact

Jun 7 2017

Cons: Poor customer service..

7.2 Good

Compact

May 22 2017

Mustang rental

Pros: The staff at Ithaca airport was fast and friendly and the car was ready to go. The car got great gas mileage.

Cons: I was not expecting a Mustang. I would have preferred something more comfortable for a long road trip, maybe a sedan. Also, the car had a number of squeaks and groaning noises that made me worry about a possible breakdown. It was surprising that a late model car could sound so bad. However, the car ran fine and got me home without a problem.

2.0 Poor

Economy

May 22 2017

Cons: Car broke down, leaving me stranded for 4 hours waiting for a replacement.

10.0 Excellent

Intermediate

Apr 2 2017

Positive experience

Pros: Excellent price; efficient service.

10.0 Excellent

Standard

Mar 28 2017

Pros: Easy transaction; very efficient.

10.0 Excellent

Compact

Jan 17 2017

Tompkins-Ithaca Airport

Pros: Easy check-in and check-out. Very helpful desk agent who emphasized returning the rental car with a full tank of fuel. The key drop box for early morning returns was very useful. Glad to see an ice scraper in the car (and I used it) because I've had to use a credit card to clean the windshield on previous occasions with other rental companies.

Cons: No response.

8.0 Good

Full-size

Dec 13 2016

Pros: They were quick and didn't try to aggressively up-sell me on stuff

4.4 Okay

Economy

Nov 29 2016

Unpleasant Cust Rep with partial information

Pros: Fast process

Cons: The customer rep at ITH was very unfriendly and unwelcoming. She was not helpful when I asked her basic questions such as daily rate and billing. Regarding the insurance, she says 'The care does not have any insurance on it, not even state minimum'. Some basic googling finds that to be a lie, but only after I had paid the extra premium.

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