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10.0
The lady @ desk was amazing and friendly and got me in & out.Reviewed May 29 2023
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10.0
Very easy pick up and drop off. Very nice car. The funds held on my credit card on Saturday were promptly released by Monday which I appreciate.Reviewed Apr 13 2023
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2.0
First cover had interior covered in dog hair. Had to get second rental.Reviewed Mar 31 2023
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10.0
The very good service. Keep up good work 👍Reviewed Feb 16 2023
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2.0
When we arrived at midnight we were told they had no cars left, despite having a reservation.Reviewed Jan 14 2023
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2.0
Got upgraded snd charged a higher amount without me knowing.Reviewed Sep 4 2022
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8.0
The telephone tree for both kayak/Hotwire and Budget were impossible. I needed to update my arrival time to five hours later and needed to know if the counter was open at midnight. You both could do a better job of giving customers an option to update arrival and to assure the customer that the counter would be open.Reviewed Aug 2 2022
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10.0
Quick pickup and dropoff.Reviewed Jul 31 2022
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10.0
Ms Brandenburg at the rental desk was awesome to deal with.Reviewed Mar 24 2022
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10.0
The vehicle exchange smelled like smoke the entire time I had itReviewed Mar 12 2022
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2.0
I’m still dealing with them because they want to charge me $150 to add an extra day at the end because I didn’t want to travel through the 9 inches of snow in Nashville. They make it impossible to talk to the location where I rented from and everyone gave me the runaround. I made at least 10 calls that day and talk to just as many people who all said that it was someone else’s fault in the company and that they just worked there.I wish someone would get back to me on this and help me figure this out. I feel like it’s a scam and I was used.Reviewed Jan 5 2022
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4.0
Engine light on - one of the tires was low, had no cars so I had to take an 18 passenger Van…no big deal but a little strangeReviewed Oct 26 2021
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