6.0
Overall, we had a good experience renting with Budget. The car was clean, reliable, and exactly what we needed for our trip. The pickup and return process itself was quick once we found the correct locations. The only downside was that the signage could be much clearer. We had a difficult time locating the Budget check-in booth when picking up the vehicle, and returning it was also confusing because the parking garage wasn't easy to find. Better directions or more visible signs would make the experience much smoother. Despite those minor frustrations, the rental itself was great, and we would consider renting with Budget again.Reviewed Jun 29 2026
review from![kayak]()
2.0
The rental car industry is behind the times when it refuses to provide a more modern efficient way to accommodate electronic payments outside of a physical credit card. I am certain that my experience is not an anomaly!Reviewed Jun 29 2026
review from![kayak]()
2.0
Did not give me the car. Wanted 45,000€ deposit!! Joke of a service. Issues between the booking service and Budget in terms of insurance coverage agreements. Not good enough from both parties.Reviewed Jun 29 2026
review from![kayak]()
2.0
The worst! way expensive and it took us an hour an half to get our carReviewed Jun 29 2026
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10.0
Pricing is competitiveReviewed Jun 27 2026
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10.0
The friendliness and helpfulness of the lady on the desk at Belfast Airport was brilliant......couldn't have been easier. THANK-YOUReviewed Jun 26 2026
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10.0
The pricing was too high. I will be in NL for 10 days and would have liked to have a car the whole time. But the cost was astronomicalReviewed Jun 26 2026
review from![kayak]()
2.0
Very unaccommodating staff at pick up. Car that was significantly smaller than the one advertised.Reviewed Jun 25 2026
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10.0
Easy and quick, no hassles.Reviewed Jun 25 2026
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2.0
our plane was delayed and car place closed at 11pm we arrived at 11:27. They only volunteered that we come pick up the car the next mornin! really. Luckily I had sent them a message telling them about delay before pick up time so we could cancel without penalty. We have received refund.Reviewed Jun 23 2026
review from![kayak]()
2.0
They refused to honor the contract you drew up. Literally said their computer was incapable of honoring it. Jacked the price up hundreds of dollars. I told them I would have to complain to the Better Business Bureau and they said okay. It's apparently a technical issue. AND they did the same thing to the 2 customers in front of me. By hundreds of dollars. More to come via the BBB.Reviewed Jun 23 2026
review from![kayak]()
2.0
Terrible. They rented me a car with a defective right rear tire and the vehicle did not have a spare. When I contacted Budget, they did not have another vehicle available within a reasonable distance. I had to wait until 11 pm for a tow truck to arrive to recover their vehicle and I still have not received a refund.Reviewed Jun 23 2026
review from![kayak]()
