Reviews for Budget in Overland Park
- All reviews 100%
Jul 14 2017
Inexpensive but filthy
Pros: Agent was personable in spite of being the only employee on duty and having to clean the car herself.
Cons: Car wasn't ready at pickup time. Car was filthy and had to wait for the only employee to go wash and vacuum it, which was done sloppily. The car reeked of old cigarette smell even though labeled as non-smoking. Agent said she didn't smell anything but would note my observation. This made the seven hour trip rather unpleasant.
Apr 23 2017
Pros: They worked with me. When I didn't care for the car they planned to give me they switched it with no problem. Made it fairly quick, easy and was a very clean office. Car was clean & a full tank.
Cons: Didn't know they wouldn't take a debt card without a current utility bill. Being from out of town, I didn't have any bills on me. The hours of office were different than what was shown on line.
Jan 31 2017
Pros: That Chevy Impala is a beautiful car inside and out great ride all the way to Atlanta
Cons: Not so much dislike but what we would have liked was a rear camera or cd player but we worked it out with our phones
Nov 20 2016
Cons: We had a group of people to take on a trip and even though I had a printed confirmation they had no record of the reservation and no van for us to rent. It was too late on a Saturday to make alternate range meets.