Guest reviews
Overall rating
6.0
Good
Based on 77 reviews
Cleanliness
6.5
Comfort
6.1
Pick-up/Drop-off
5.5
Value for money
6.1
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveler rating
5
9
4
9
9
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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7.6
Pros: Easy to pick up and drop off the car.
Cons: The outside od the car could have been cleaner
review from
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4.4
Cons: Budget is not giving back my deposit after 2 weeks
review from
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10.0
Great service
Pros: It was super easy to pick up the car from Santos Dumont Airport. The car was clean and in excelent conditions. Drop of was even easyer. Unlike most rental places, the staff here was super helpfull and friendly.
review from
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6.8
Be careful...
Cons: Always check your car of scratches and minor aestethic problems before you sign the checklist. Ëmployees do not write down all of them and after you return it, they will charge you damage you have not done! I checked it before and the employee had to write down more than 10 scratches!
review from
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2.0
I didnt rent a car, but I have an 88$ charge in my credit card.
Cons: I didnt rent a car because some problem in my credit card, but I have an 88$ charge in my credit card by budget. Im waiting for the refund as the worker told me. Can you do it a little bit faster?
review from
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8.4
Cons: Slow. It took me almost one hour to get the car. Only one attendant at the airport terminal.
review from
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10.0
Pros: All Good, nothing to complain about it...Great experience!
review from
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5.2
Pros: Nothing
Cons: I rent lotts cars with them I the pass and I ask for up grad the girl didn't even call a manager I think they need better customer service
review from
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10.0
Excelent service a bit slow when we arrived.
Pros: The attitude and service
Cons: They didnt have clear the use of their system or software. It taked more than 40 minutes to have the car. And we travel with kids.
review from
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8.0
Pros: They were fast and very helpful
Cons: The car had a electrical shutdown with me once
review from
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5.2
Very Poor Service
Pros: Car was clean and in very good condition. Shuttle readily available.
Cons: - 40 minutes to go through paperwork when picked up the car. This was not a waiting line. It was just the processing time. - It took 20 minutes for the employee to review car for damages when dropping off. Very meticulous, even after I informed that everything was ok. Glad I added extra time to check in.
review from
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2.0
After return the vehicle in the same condition I r
Cons: After leaving Brazil budget try to charge damage to vehicle , vehicle was inspected at time of return , no damage was reported , FRAUD . Never will rent from budget again .
review from
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Where can I find Budget car rentals in Rio de Janeiro?
Top tips for renting a car from Budget in Rio de Janeiro
- 25% of our users found rental cars from Budget in Rio de Janeiro for $8 or less
- Compact rental cars from Budget in Rio de Janeiro are around 59% cheaper than other car types, on average