Reviews for Budget in San Luis Obispo
- All reviews 100%
Jul 24 2017
Horrible Customer Service
Cons: I made a reservation and received a confirmation number. I drove to Budget and was greeted by the sales representative with "What can we do for you? Because as you can see we don't have any cars in the parking lot". I explained I had a reservation for an 8:30 pick up and she told me they had no cars available despite my reservation. She then went on to tell me that in small print on the confirmation it states that despite making a reservation they do not guarantee a car will be available and "most people don't read it". I later reviewed the confirmation and no such language was used anywhere. I will not be returning to Budget.
Jul 1 2017
Cons: We waited an hour to get the car due to the office being closed for a lunch break. We ordered a compact and got an economy.
Apr 21 2017
Cons: Pickup agent was disrespectful.
Mar 27 2017
Pros: See above
Cons: See above