Find reviews that mention:
4.0
United Dropped me in DC and I had to Rent a Car to Drive myself home to VA Beach. I requested a FULL SIZE Car and got a Little KIA. It didn't even have Electric Seats or a Rear Window Wiper. The Driver who took us from Airport to Avis was Very Rude and insisted on playing his Radio Loud even when I explained I needed to Make an Important Phone Call.Reviewed Dec 30 2021
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5.2
Cons:Customer service on drop off could have been betterReviewed Sep 11 2020
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10.0
Pros:Staff friendly, vehicle clean, good price.Reviewed Mar 25 2019
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9.2
Pros:I liked all of our encounters with the service staff from the folks working behind the counter to the complementary ride from the airport to the train station. Excellent service.Cons:The car I rented needed some attention, for example the alignment was off.Reviewed Jan 3 2019
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8.4
Cons:Windows weren't properly cleaned. A bit pricey for the car.Reviewed Nov 14 2018
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7.6
ok, but it's a small marketPros:Pick up and dropoff were painless and quick. Hertz agents don't pressure about extra insurance, which I don't need.Cons:My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.Reviewed Oct 4 2018
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10.0
Perfect!Pros:Very friendly and helpful! Great Service.Cons:All perfect!Reviewed Aug 18 2018
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8.0
Pros:Great ride. We decided to splurge and take Mom for a ride in a convertible. Her first time ever. We found the car, clean and exactly what we had been looking for. It was also, surprisingly, fuel efficient.Cons:The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.Reviewed May 14 2018
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6.0
Cons:They need to get their pricing right. I was quoted a price online. When I phoned up to confirm the rental they gave me a different price if I picked it up across the street at the Hertz office. When I got there it was another price. Then when I got home it was the price I signed for plus $200.00. Mad Now. I called up Hertz and they told me it is for a deposit and it was refundable. Really where was that in the contract. (Not) When was I told that (never). I rent a lot of cars maybe not again from Hertz.Reviewed Dec 29 2016
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