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We loved everything about this hotel! It's so beautiful, clean, and elegant. The employees are very hospitable and accommodating. The location is perfect-just 15 minutes from the airport. It has plenty of restaurants and cafes. Even at night, there was an awesome pool side show. An added bonus is that it has a complimentary airport shuttle that picked us up and dropped us off. The shuttle also dropped us off at the Egyptian Museum for free. This was so convenient! We will definitely stay here again if we come back to Cairo!
Very nice garden area and classic look. Good lebanese restaurant and excellent steaks at the Italian restaurant: you can chose different menues form the garden area which is elegant in the evening. Free shuttle but to the airport every hour. Good and clean fitness centre. I have been there for about 15 times this year, they never upgrade the points on my alitalia card despite many complaints.
5-star quality hotel. Excellent staff, beautiful and spacious rooms, all amenities in place. In short: one of the very best hotels I have ever stayed in. And I am a worldwide business traveller for 15 years now.
The presence of so many restaurants and a good bar. However the music was too loud sometimes to have a good business talk The music in the bar was sometimes too loud
Last time got poor room in old block but this one across pool area modern and better Hassle with driver to pyramids sound and light show over whether tickets included in price quoted by hotel lobby travel agent
I liked that it was close to the airport. I found the hotel disappointing for the amount of money I paid, in addition to the fact that they charged 27 dollars for internet. The shuttle bus was an hour and a half late in picking me up and the complimentary drink and snack I was meant to receive because of this delay took over four hours.
parking is very expansive it shall be free its more than the rate of the room too hours cost you 50 $
The disk know nothing, inexperienced management.
Very comfortable and friendly environment. Awesome customer service.
It was a very bad experiance specially with the staff. The staff are not trained at all and every one of them has a different policy which they follow, also parts of the things mentioned during the booking was not applicable which was very shoking and very bad for the guest. whenever you ask the staff about any thing you find the answer directly on their face that they do not know, i asked for the duty manager but they brought me the front office manager who was not capable to handle any situation or any complain.