Hyatt Place Charlotte Airport Tyvola Rd

Level of Service

This was a business trip for myself and business partner. I will never forget Anika, the front desk host. I have never seen someone work so hard. She catered to our every need and ensured we were taken care of. She always asked if we needed anything and was always visible just in case we did. She worked the front desk to check in customers in addition to taking our orders for food. The hotel room is a bit dated, but very clean and spacious. I would most definitely recommend this hotel as a great place to stay. The proximity to the airport was also a plus. The food was ok as I have had much worse at other hotels. Anika made our stay very pleasurable as she made us feel very warm and welcomed.

The hotel is a bit dated and the elevator and internet connection was slow; however, the room was very very clean and spacious and the office chair was very comfortable.

highly recommend

We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.

Desk crew was a little frantic, especially since it was not very crowded.