Reviews for Hertz in Appleton
- All reviews 100%
Aug 28 2017
You have to walk a mile to pick up your car!
Pros: Nothing,,,I ended up with National
Cons: When I got to the Hertz counter in the Appleton airport I was told that I had made my reservation with the Hertz store OFF of the airport. The clerk said that I could walk to the "other Hertz Rental location" which is a mile away from the airport. I had my luggage and had just got off of a 5 hour red eye. He also warned that some of the route was on a highway and there was no sidewalk, so be careful!!!! I walked over to the National counter and got a nice car for a good price.
Aug 21 2017
Drop off is confusing at Milwaukee airport.
Pros: Pick up was smooth and car was clean.
Cons: When I drop the car off at the Milwaukee airport parking lot, some guy walks up checks out the car puts some things into his I iPad ands says ok you will receive a receipt via email. You get no documentation that you dropped off the car and what the charges are. 4 days have now past and I still don't have a receipt or proof that I dropped off the car. I called the Milwaukee hertz office and they say they have no record of me renting the car????????
Aug 15 2017
had a problem with the car. Called. Finally got someone after trying
Pros: The car. The fact that I could return it to airport although rented off site
Cons: told them the problem. They refused to help. Told me to call the Hertz service. I got an independent auto mechanic. didn't like the $15 cab ride to pick up the car that was for 1 mile. You should provide a shuttle.
Jul 19 2017
Pros: Space and fuel efficiency. Check in and out. Poor and misleading information.
Cons: Check in and out with misleading information. Difficulty and time consuming to resolve the issue. Agent was not very helpful with reviewing the vehicle outside.