Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Budget
7.0
Good
133 reviewsCleanliness
7.5
Comfort
7.8
Pick-up/Drop-off
7.4
Value for money
6.7
2 locations in Arcadia
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Reviews
4.0 Okay
May 2021
Cons:
Too much time spent up selling. At 10pm, I want to pick up and move on. Not stand in line while others face up selling and I rehearse my lines to address my own up selling. Even pizza carry out was closed by the time we reached our accommodations...10.0 Excellent
May 2021
Pros:
The staff was very fast and friendly at the pick upCons:
Better signage and directions for return of the car would be more helpful and have made for a better experience2.0 Mediocre
Apr 2021
Cons:
Let’s start with professionalism at check in and continue with providing a safe automobile to customers. Last time I will rent from Budget2.0 Mediocre
Apr 2021
Pros:
Drop off very easy.Cons:
Given tire that was very low in pressure. Given car with gas tank not full but then charged for returning with less than a full tank. Pick up location was very slow.10.0 Excellent
Mar 2021
Pros:
YesCons:
No suggestions10.0 Excellent
Mar 2021
Pros:
Yes especially at pickup the staff was super helpfulCons:
Nothing great value easy pickup and drop offAlamo
9.5
Excellent
86 reviewsCleanliness
9.2
Comfort
9.6
Pick-up/Drop-off
10.0
Value for money
9.2
One location in Arcadia
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8.4 Excellent
Oct 2020
Pros:
Super easy to pick it upZCons:
Car smelled bad when I got inside. Appeared clean though.9.2 Excellent
Oct 2020
Pros:
Kiosk to assist with quick rental process.Cons:
A KIA Sol doesn't seem to be a full size car and we paid for a full size car.10.0 Excellent
Aug 2020
Pros:
EverythingCons:
nothing i can think of9.6 Excellent
Jul 2020
Pros:
super easy drop off and pick upCons:
cheaper rental6.4 Good
Jun 2020
Pros:
Staff tried. there were no trucks available for us. We had to wait over 30 minutes and I had a mortgage closing that I had to attend. It was very stressful.Cons:
The car could have been ready to go at the time specified.2.0 Mediocre
Jun 2020
Pros:
I liked nothing about this experience.Cons:
There was only one staff member working and he was handling multiple agencies. No order to those who reserved and who were just getting a car. They ran out of vehicles and I waited over an hour. Went with a different company.Hertz
8.3
Excellent
24 reviewsCleanliness
8.0
Comfort
8.6
Pick-up/Drop-off
8.0
Value for money
9.0
One location in Arcadia
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10.0 Excellent
Dec 2021
10.0 Excellent
May 2021
Pros:
The customer service is always excellent!Cons:
The rate could have been less expensive but it is what it is!4.0 Okay
Aug 2020
Pros:
reserved a car for a Thursday pick up and a Sunday drop off. For a Sunday drop off I was given the choice of the CVG airport or Montgomery Rd. I chose the Montgomery Rd location. Sunday morning went to look up the address and the google page said it was closed. Called Hertz customer service and they assured us we could do a drop off there. Drove an hour to the location, its closed, big sign on door NO OVERNIGHT DROP OFFS. Called customer service, they said take car to the Kemper Rd location. Got to that location sign on door THIS LOCATION IS CLOSED FOR REMODELING. Called customer service again, they couldn't help, transferred us to roadside assistance. We were on hold for 55 minuets and they just hung up. Called the Montgomery Rd unit on Monday, they said they would not count the vehicle as checked in until they could spare someone to go to the second location and bring the car back.Cons:
Every part of this experience could have been better, except the price, the price was good8.4 Excellent
Feb 2020
Pros:
The staff were very friendly given it was the end of the day when we picked up our car.Cons:
The overall impression of the physical space was that at any moment you could get up and leave. It was so sad, run down, it really looked like no one cared about this office.7.2 Good
Dec 2019
Pros:
Friendly staff and very fast drop off. Ended up with an upgrade because the vehicle type I had reserved needed an oil change.Cons:
Pick up took over 30 minutes even though I was helped immediately6.8 Good
Aug 2019
Pros:
Car was clean and comfortable.Cons:
They were not very clear when asking about insurance that I was allowed to use my own. Had my brother not been there with me, I would have paid for insurance I did not need as my current car insurance covers rentals. The car was also on empty when I picked it up.Payless
8.0
Excellent
10 reviewsCleanliness
7.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.0
One location in Arcadia
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6.0 Good
Jun 2020
Pros:
Yes, yesCons:
The price. WAY TOO EXPENSIVE. Will not rent from you again - found a cheaper company. You should match price10.0 Excellent
Jul 2019
Cons:
Nothing! It all went real well. I wouldn’t mind having a coupon are money off on my next rental. That would always be awesome10.0 Excellent
Apr 2019
Pros:
This location is very easy to find and the staff was helpful.10.0 Excellent
Apr 2018
Pros:
Ford Escape, good vehicleCons:
A little bit of a wait to pick up but it was busy. Employees were nice. Good experience over all.6.0 Good
Jul 2022
10.0 Excellent
Mar 2022
6.0 Good
Jun 2020
Pros:
Yes, yesCons:
The price. WAY TOO EXPENSIVE. Will not rent from you again - found a cheaper company. You should match price10.0 Excellent
Jul 2019
Cons:
Nothing! It all went real well. I wouldn’t mind having a coupon are money off on my next rental. That would always be awesome10.0 Excellent
Apr 2019
Pros:
This location is very easy to find and the staff was helpful.10.0 Excellent
Apr 2018
Pros:
Ford Escape, good vehicleCons:
A little bit of a wait to pick up but it was busy. Employees were nice. Good experience over all.Avis
7.9
Good
29 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
8.4
Value for money
6.9
2 locations in Arcadia
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10.0 Excellent
Jul 2020
Pros:
Everything was wonderfulCons:
Nothing. The car was more than expected, and everyone was professional...down to the lot attendant at ABE in the spring rain9.6 Excellent
Jul 2019
Cons:
All good.9.6 Excellent
May 2019
Pros:
Super easy and fast. Great prices.10.0 Excellent
Jan 2019
Pros:
Excellent customer service! Busy day at the rental place, staff worked incredibly quickly and efficiently to get me out the door early! Car was nice too, basically new and plenty of room.10.0 Excellent
Oct 2018
Pros:
Friendly, polite and efficient service8.0 Excellent
Aug 2018
Pros:
The Avis rep in the Naples Airport was super cheerful. She made my day.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Arcadia
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Reviews
10.0 Excellent
Jan 2019
Cons:
Would of been nice to have had the store open.10.0 Excellent
Apr 2017
Pros:
The deal I got. Should have more like it.Cons:
Nothing10.0 Excellent
Jan 2019
Cons:
Would of been nice to have had the store open.10.0 Excellent
Apr 2017
Pros:
The deal I got. Should have more like it.Cons:
NothingNational
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Arcadia
Most popular agency | Enterprise |
---|---|
Most popular car type | Economy |
Average price | $43/day |
Good deal | $41/day |