Pros: The pick up location was friendly and processed everything. They didn't charge me for the tablet that was installed which was nice. Even if I lost the use of it along with the car due to a suicidal deer in Montana. Hertz sent a tow truck that hauled to Kalispell airport where I picked up another car and was on my way.
Cons: They didn't explain the use/charges for the installed tablet. Because it was two different locations (Bremerton/Kalispell) they closed out the account for the one car and wrote a new one for the other so I didn't get the rate I had previously. It was a nice car though so not much to complain there..
Apr 24 2016
Cons: When I put in a reservation for a car, I expect that it will be ready to pick up. The car wasn't cleaned or detailed. It didn't have a full tank of gas and I was expected to pay to have it filled up. For a business that is a customer service industry, they failed miserably. I will never use Hertz rentals again.