Pros: Dropoff was quick and easy. The customer service was also so great to give us the full tank of gas for free since we were already paying a high fee for returning to a different location. That was beyond our expectation!
Cons: There is no parking spaces there and no clear signs for where you should park when you go to drop off your car.
Jan 18 2017
Enterprise Worked For Me!
Pros: Edgar and Taylor were both incredibly helpful. Eli too! Got an upgraded truck at a really great price due to not living within the 2 mile radius for pickup/dropoff. Rerouted me to a closer Enterprise to home. Loved the new truck so much, I brought it back a week later than planned. Called Enterprise and they approved it! Honestly, everything was awesome. I've been a Enterprise customer for over 25 years now and will remain a loyal customer. Suaya. Review on Cherry Truck Rental with Enterprise.
May 14 2017
Pros: Although didn't have the car per advertisement the car I received was good. The service people were amazing-was a pleasure dealing with them!
Cons: There were no negative issues.
Jun 9 2017
Pros: Excellent service
Jun 12 2017
Cons: Every the first class all the way
Jul 9 2017
Pros: The customer service was first class. Everyone was professional but relaxed which made the atmosphere and experience enjoyable. I returned the car with a quarter tank more and I was issued a credit just the thought of this gesture made me feel more like family then a customer. THANK YOU CERRITOS AUTO SQUARE FAMILY.
Aug 2 2017
Pros: Awesome drop off guy attendant. I wanted to hire him for my company.
Cons: I made my reservations to pick-up at 12pm but I was asked to wait for 30 minutes just to get my turn to get to the the counter, then another 45 minutes to get into the car. Finally I was able to get out of the car rental lot at 2pm very frustrated. The drop off attendant made up for all the short comings of the rental company. Without this guy which I failed to get his name (black american) I will never return to rent a car at Enterprise Cerritos Auto Square
Oct 29 2016
Pros: Quick pprocessing/pick up; Even drop off at 11:30pm was easy and fast.
Friendly and personal staff
I originally booked on line and got a better rental fee, but walking into Enterprise shop and .after being processed I noticed I was charged a
Higher rental fee. So I called Enterprise regarding this matter and they quickly and politely corrected it . Thank you!
Cons: Car seats were stained
Oct 28 2016
Worst worst service
Cons: Worst service ever. They don't talk good as well. They charge more for insurance. Staff is very poor. They don't have complete knowledge. Will never choose this location.