Bellflower Hotels

Front desk was very nice. It was peaceful and very clean.

The air conditioner didn't get the temper I prefer.

The staff was really friendly and helpful when I needed it.

The tv didn't have a wide selection, it didn't allow you to change to watch a dvd (I had brought my xbox along) my bathroom door appeared as if someone punched a hole in it & yanked the door open while it was locked. The room also had a kind of musky odor to it. But for $60 a night I got what I paid for.

Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking.

The pool was a little small.

Cleanliness and friendly AM staff

No room service

the novelty of staying in an ocean liner

the value for price, the staff, the size of the room, the parking, the lack of amenities onboard, the check-in process,

There was no hot water in the shower. I told the staff I was sick and needed my room right away and they didn't really seem to care.

We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.

The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

Modern feel, staff friendly

Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.

Comfortable room. Nice bathroom.

Price was too much.

BED BUGS BITES.....

It was puiet and nice

I stayed with my son and we enjoyed. Room was clean, comfortable, quiet and renovated. Manager and his wife was paying attention personally for everything. They are friendly persons. You must have a car to go somewhere in LA so there is no reason to downgrade the rating of hotel because of its place. You can reach in 15-20 min. max where you want to go. There are couple of shopping centers in neighbourhood. Great place.

My family of 5, enjoyed our stay at the American Inn. We were pleasantly surprised by how clean and and quiet it was. The front office staff was very friendly and accommodated when we need to check in early after traveling all night long. We will definitely be back!

The room was very clean with comfy beds. Also the linens were very white and smelled clean.

I reserved two rooms for a work crew that was refoofing my house. They said the rooms were clean and quiet. No problems. I even added an extra day with no hassle.

No complaints from the work crew.

Very clean big Room, Friendly Staff.

Must have a Car, because LA downtown & Hollywood is a 20 minutes drive.

Friendly staff

Traffic noise

Asked if I could check in half hour early, receptionist rudely said "No"...could have nicely explained why (i.e. room not ready, strict hotel policy, etc) Request that toilet be checked, ran all night and day. No one ever came by to fix.

I like that it was clean enough and it was big.

They didn't have soap, shampoo, and/or big towels just face towels.

The staff was helpful fast and friendly . The room was so nice and clean . The bathroom was big and clean very spa like feel to the room ! The bed was so comfortable I didn't want to leave . Room service was excellent !!

There was nothing I didn't like .

No tissue tub wasn't the cleanliness

Staff was courteous and helpful. Room was clean and comfortable.

Nice breakfast

Charge too much for room where the ceiling is saggy looking and looks water damaged.

Room was clean, roomy and comfortable

Hotel is under big construction project. Lots of dust and construction noise during day. Bar and restaurant amenities not available for now due to construction. I'm sure once it's all done it will all be great again

I loved the room overall. It felt like a studio apartment. Gave me a home feel and not like I'm in a hote room. Staff was extra friendly and helpful.

Only thing I didn't really like was the parking situation.

The staff was awesome and excellent.

nothing really

The bed was comfortable and bathroom clean. The carpet in my room was filthy. I made sure to always wear my socks but just from taking few steps my white socks were very dirty. Breakfast is ok. It's nice to have some food available. I'm not a big breakfast eater so, some eggs and toast and coffee was perfect for me.

Great staff and room

you have to pay for wifi, business center, copies etc. I also expect a free breakfast for a room that costs that much.

My room reeked of smoke. I was not able to change rooms. A very poor experience.

The room was very spacious and very clean. The staff was helpful and courteous.

Not enough front desk staff on duty. The hotel was pretty packed ad there seemed to be just one person helping all of us get checked in. The phone was ringing off the hook and the person id their very best to hrlp all of us promptly.

Value for the price. Helpful staff.

Staff was very friendly. The complimentary breakfast and coffee were good. Convenient location. The grounds and rooms were clean.

Parking lot was small and very tight to park in. I had to wait about 10 minutes when checking in as the lone rep at the front desk sorted out some staffing issue. There was daylight coming through the door to the room that let every sound from the parking lot come in. Both nights we stayed there, there was some sort or argument happening in the parking lot or adjacent rooms.

Location to the airport is very convenient . Nice view from restaurant. Food and service were good

Bathroom is very small due to the shape. Parking lot is large and empty but they insist on charging guests $9./night. Loose the parking charge and my rating would be 3.5 stars

My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times. She was cool under pressure. It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean. The room service was good, and food in the dining room was good. It was a peaceful stay.

The dining room closes too early. If the dining room closes 9:30, one should be able to order dining in their room till 10:00. I ate dinner in the dining room. I was full but wanted desert in my room. Immediate after dinner, I went to my room, it was 9:35-40 when I called for desert. I was told they couldn't send me desert b/c it was after 9:30. I even mentioned I was just in the dining room and ate dinner but they said no. That is my only complaint.

Close to freeway

Clogged parking, worn out facilities, crappy breakfast.

Service was poor. Rooms weren't clean.

The location was easily accessible to the freeway and downtown areas. Quiet stay and comfortable amenities. Would recommend to anyone in the area.

Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good

It was conveniently located not too far from downtown and LA.

The staff that cleaned the rooms didn't speak English so it was hard to communicate with them , also there was only one microwave for the entire floor to use which is ridiculous.

Actually I don't like the hotel

The hotel room smells bad as soon you walk in to the room Also you don't feel your self in a real hotel the area were is the hotel is unsafe

it was dirty. the sink drain was stopped the whole time, I had to remove it. the shower temperature control lever was backwards so hot was cold. the room was musty and smelled moldy. the window areas were dirty. the bedding smelled as if it had not been cleaned. the front desk service was poor.

My room was very clean and comfortable. The staff was very helpful and friendly. The location was central.

There wasn't an elevator. The outside walkways were dirty and the trash cans were always full of trash. The parking lot is difficult to drive through because of the numerous gulleys across the lot.

Room cleanliness Wide beds

Broken coffee machine. 11 am checkout

The location, room & pool The front desk was helpful , housekeeping was very good,, breakfast staff was clean & food was GREAT (eggs, cereal, waffles, fruit, juice & coffee).

Friendly staff

The room looked and smelled clean.

This was not the best location, if you want the convention center there is still travel required.

Room was cozy w fireplace. Breakfast large variety/ choices

Location, amenities, perfectly equipped rooms and very spacious.

Nothing I was not happy about!!

first thing's ,the hotel is very far away from any food court. if you dont has a car you will difficult to find foods and than the internet connection is suck !!!

Ok for the price with a basic breakfast and a hot tub

In need or renovation, especially carpet needs to be replaced