Pros: Made a reservation only to get a call from them about 30 minutes before I was supposed to pick it up saying they only had an SUV in stock and it was going to be another $25 or $30 a day for the rental.
Oct 10 2016
Good except for the smoke smell
Pros: The service was good and the car worked well.
Cons: The first car they offered reeked of cigarette smoke so the employee offered a different car. It was better but still smelled of smoke. As non-smokers we would have appreciated a smoke free car.
Oct 16 2016
Customer Service Good, Car Acceptable, Wait Time P
Pros: The car was mostly clean, the customer service agents were friendly and helpful.
Cons: The car I reserved (nor any other) wasn't ready until around 20 minutes after the set pick-up time.