Pros: Made a reservation only to get a call from them about 30 minutes before I was supposed to pick it up saying they only had an SUV in stock and it was going to be another $25 or $30 a day for the rental.
Oct 10 2016
Good except for the smoke smell
Pros: The service was good and the car worked well.
Cons: The first car they offered reeked of cigarette smoke so the employee offered a different car. It was better but still smelled of smoke. As non-smokers we would have appreciated a smoke free car.
Oct 16 2016
Customer Service Good, Car Acceptable, Wait Time P
Pros: The car was mostly clean, the customer service agents were friendly and helpful.
Cons: The car I reserved (nor any other) wasn't ready until around 20 minutes after the set pick-up time.
Aug 9 2016
Pros: Fast, efficient. The start of a great trip.
Mar 16 2017
Pros: Congenial and helpful staff. Upgraded vehicle. Great location for pick up. Quick in and out. Had to return to to have air pressure sensor warning checked out and was quickly taken care of.
Cons: Cleanliness of vehicle in and out needed work. Tire pressure light came on e few minutes after we left the pick up location. Change oil soon message on from pick up. In all fairness, this was a satilite location and the vehicle had just arrived.time and turn time over was short.