Car rental at New York John F Kennedy Intl Airport

Car rental at New York John F Kennedy Intl Airport

Search hundreds of travel sites at once for car rental deals at New York John F Kennedy Intl Airport (JFK)

Same drop-off
Thu 10/5
Noon
Thu 10/12
Noon

Cheap car rentals at New York John F Kennedy Airport

Economy$35/day
Compact$33/day
Intermediate$33/day
Standard$35/day
Full-size$30/day
Minivan$35/day
Full-size SUV$46/day
Supplier choice$36/day
Intermediate SUV$37/day
Compact SUV$41/day
Standard SUV$44/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at New York John F Kennedy Airport

  • One of the main advantages of reserving a car rental at John F. Kennedy International Airport (JFK) is the convenience it provides. When dealing with a large metropolitan area like the New York area, trying to get a rental car after you've already made the trip into the New York area can be somewhat of a hassle. Also, while there is ample public transportation available from the airport to get you to several destinations throughout the area, renting a car means you can head to your destination directly and in a much shorter amount of time than on public transportation.
  • Booking a car rental at New York John F. Kennedy International Airport is quite easy for travelers. On the Arrivals Level of all the terminal buildings, you will find either a rental car counter or a courtesy telephone that offers instructions on how to contact the companies. These locations are usually found near the baggage carousels in the terminal buildings. To get to your rental car you can take the airport's AirTrain system to the Federal Circle Station where the rental cars are located.
  • You can return your New York John F. Kennedy car rental by simply returning it to where it was initially rented. As you drive to John F. Kennedy International Airport, look for the signage directing you to rental car returns. Drop your car off at the appropriate lot, take care of any questions or paperwork with a rental car associate that you may have, and then hop aboard the AirTrain system to take you to the appropriate terminal for your flight.
  • Like any major city, you are most likely going to encounter congested driving conditions during rush hour periods in the morning and the evening when driving your car rental at New York John F. Kennedy International Airport. That will include traveling on Interstate 678 as well as the Belt Parkway as you leave or approach the airport. Renting a car can also be time-consuming during busy holiday and weekend periods when a number of people will be heading to and from the airport, we recommend reserving in advance to save time.
  • 25% of our users found rental cars at New York John F Kennedy Airport for $70 or less
  • Book your rental car at New York John F Kennedy Airport at least 1 week before your trip in order to get a below-average price

FAQs about renting a car at New York John F Kennedy Airport

  • Which of the rental car companies at the airport are the easiest to use?

    By far some of the easiest companies to use at the airport are the largest national brands like Avis and Hertz. With both companies, if you have a reservation you can head to the rental car lot and find your name on the information board showing you which car is yours. You can then simply head to your car and drive away without waiting in line or dealing with any customer service personnel.

  • What kind of documentation is required to rent a car at the airport?

    To rent a car at John F. Kennedy Intl Airport, you will need a valid United States issued driver's license that has the driver's name on the license as well as their photograph. If your license was not issued in the United States, you will need a valid license from your country of origin as well as your passport to rent a car at this airport.

  • What kind of amenities are at the John F. Kennedy International Airport rental car center?

    One of the best things about renting a car at a major airport like this are the convenient features you'll find at the rental car center. This rental car center is far enough from the airport property that you will not have to deal with crowded airport traffic as you leave the facility. This facility also provides restrooms for travelers as well as complimentary Wi-Fi access and vending machines for snacks and drinks.

  • How much does it cost to rent a car at New York John F Kennedy Airport?

    On average a rental car at New York John F Kennedy Airport costs $89 per day.

  • What is the cheapest car rental company at New York John F Kennedy Airport?

    In the past 72 hours, the cheapest rental cars were found at Ace ($26/day), Turo ($30/day) and Fox ($30/day).

  • What is the best rental car company at New York John F Kennedy Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at New York John F Kennedy Airport are Enterprise Rent-A-Car (8.9, 79 reviews), Alamo (8.3, 101 reviews), and Payless (7.2, 102 reviews).

  • Which car rental companies will pick you up at New York John F Kennedy Airport?

    Car rental companies that offer shuttle or pick-up services from New York John F Kennedy Airport to off-airport locations include Advantage, Hertz, Budget, Dollar, Alamo, Avis, Enterprise Rent-A-Car, Thrifty, Payless, and National.

New York John F Kennedy Intl Airport car rental reviews and directory

Enterprise Rent-A-Car

8.9

Very good

203 reviews

Cleanliness

8.8

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

8.4

One location in New York John F Kennedy Intl Airport

Show locations
from $85/day

Locations in New York John F Kennedy Intl Airport

Building 69 Federal Circle

+1 844 648 1609

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

10.0 Wonderful

Dec 2020

KAYAK

Pros:

great

Cons:

nothing

10.0 Wonderful

Dec 2020

KAYAK

Pros:

The car was very very clean when I picked it up, which I really appreciate!

Cons:

The model of the car wasn’t super new, which I personally prefer more. It had about 20,000 miles on it.

4.8 Mediocre

Oct 2020

KAYAK

Cons:

They had two vehicles that both smelled like smoke. The employees “don’t have the discount codes” anymore. Apparently, you have to figure out the code and bring it to them to input. So no military discount.

10.0 Wonderful

Jul 2020

KAYAK

Pros:

The staff at the JFK Enterprise location was absolutely fantastic. Jesse was the man who checked us in and he really made it easy for us. We made a mistake with the return of our reservation - we accidentally booked a round trip instead of a one-way rental - and he fixed it quickly and with no extra charge to us. We also had tons of bags and he offered to pull the car around so we didn't have to carry them all to the car. He really went above and beyond to make the pick-up process easy for us and was extremely friendly. The car was very clean and ran very well!

Cons:

Nothing!

9.2 Wonderful

Jun 2020

KAYAK

Pros:

Staff was very good, prepared, and efficient. Drop off was super easy.

2.0 Poor

Apr 2020

KAYAK

Cons:

We got there and the car we ordered a week prior to and paid for wasn't there. We had to go to a different rental agency and pay triple the price

1 out of 26

Alamo

8.3

Very good

227 reviews

Cleanliness

8.6

Comfort

8.2

Pick-up/Drop-off

8.3

Value for money

8.0

One location in New York John F Kennedy Intl Airport

Show locations
from $70/day

Locations in New York John F Kennedy Intl Airport

Building 308 Federal Circle

+1 844 648 1611

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

2.0 Poor

Jan 2021

KAYAK

Cons:

They should let me know I cannot read the car without credit card

10.0 Wonderful

Dec 2020

KAYAK

Pros:

Picking up the car was fast and easy. The staff was very friendly and made it easy.

Cons:

I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.

6.0 Okay

Nov 2020

KAYAK

Pros:

Check in and check out was very easy.

Cons:

The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.

8.0 Very good

Oct 2020

KAYAK

Pros:

Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.

Cons:

I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.

8.4 Very good

Aug 2020

KAYAK

Pros:

Customer service at pickup and drop off.

Cons:

There was a toll pass in the rental. Also the tire pressure felt to high.

10.0 Wonderful

Jul 2020

KAYAK

Pros:

Easy pick up and drop off.

Cons:

I had picked a smaller car, but ended up with something bigger than I originally wanted but was very happy in the end.

1 out of 32

Payless

Best rated

Cleanliness

7.4

Comfort

7.3

Pick-up/Drop-off

7.1

Value for money

7.1

One location in New York John F Kennedy Intl Airport

Show locations
from $55/day

Locations in New York John F Kennedy Intl Airport

305 Federal Circle

+1 718 244 8277

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

10.0 Wonderful

May 2021

KAYAK

Pros:

Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

i came here after my reservation with ACE fell through - these guys brought me an upgrade in about 5 minutes despite not even having a registration for more than half an hour. was really impressed, & that's not something i'm used to saying about car rental places.

Cons:

one "invisible bill", possibly linked to a toll bridge...or is that troll bridge? hmm

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Yes easy smooth in and out

Cons:

Car was ok nothing great

8.0 Very good

Mar 2021

KAYAK

Cons:

printer working in lobby

2.0 Poor

Dec 2020

KAYAK

Pros:

They ran out of cars, I waited 3 hours after my booking time to get a car

2.0 Poor

Nov 2020

KAYAK

Cons:

I reserved a compact car but when I arrived, only trucks were available. I didn't want to drive such a large vehicle so canceled my reservation and paid for a new one from the rental company at the next counter.

1 out of 49

Avis

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

6.9

Value for money

6.7

One location in New York John F Kennedy Intl Airport

Show locations
from $97/day

Locations in New York John F Kennedy Intl Airport

Building #305 Federal Circle

+1 718 244 5400

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Show reviews that mention

Reviews

2.0 Poor

Aug 2023

KAYAK
We had to wait over two and a half hours (in an un-air-conditioned building on a very hot day) to get our car. I would have thought that maybe this was an unusually busy day or something, but there was no acknowledgment from the staff that this experience was out of the ordinary. We rented from them again a couple weeks later, since we had already made the booking and didn’t have time to change it. There was still no air conditioning in the building, but at least there was no line this time. Even so, we still had to wait 45 minutes before we got our car. It is not clear to me why it took so long. We won’t rent a car from them again if we can avoid it…we’d rather pay a bit more money and see if one of the other companies has more reasonable waiting times (or at least air conditioning if we have to wait for a long time).

10.0 Wonderful

Oct 2022

KAYAK
I was surprised and happy how streamlined pick up and drop off were. Five minutes to pick up and one minute to drop off.

10.0 Wonderful

May 2021

KAYAK

Pros:

The service was very good and the vehicle was excellent.

Cons:

Maybe cheaper..lol

2.0 Poor

Apr 2021

KAYAK

Pros:

The pricing was decent but being charged $9.50 per gallon to fill half a tank when no where in the United States gas cost that much.

Cons:

Not charging $9.50 per gallon to refill half a tank. I will not be using you guys and will tell everyone I know not to use your services.

10.0 Wonderful

Jan 2021

KAYAK

Pros:

The car was very clean and smoke free. The return was seamless.

8.0 Very good

Nov 2020

KAYAK

Pros:

The car was in good shape, clean, decent price. Overall efficiency of pick-up was OK and drop-off pretty good.

Cons:

Pick-up had a long line due to the several minutes of not sure what the staff had to spend to confirm each reservation. Staff were also apathetic and abrupt. Overall, efficiency would be hugely improved without significant reduction to human value by replacing them with robots. Drop-off was convenient but a bit confusing and without closure (do I really just leave it here?).

1 out of 26

Hertz

Cleanliness

7.7

Comfort

7.5

Pick-up/Drop-off

6.5

Value for money

6.6

One location in New York John F Kennedy Intl Airport

Show locations
from $52/day

Locations in New York John F Kennedy Intl Airport

Building 318

+1 718 656 7600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

8.4 Very good

Nov 2019

KAYAK

Cons:

Drop off at 40 Lodge Street in Albany NY was a bit confusing since it was sharing a parking garage with a Hilton hotel and the Hertz office was closed. Luckily the hotel staff was very helpful and gave me the info on parking and key drop off. Other than that confusion everything else was great.

8.4 Very good

Oct 2019

KAYAK

Pros:

Staff very helpful and drop off couldn't have been more convenient. I mean, the drive to JFK isn't their fault!

6.0 Okay

Oct 2019

KAYAK

Pros:

The hertz counter at JFK airport was great. The person was nice and it was a smooth process.

Cons:

The booking at Canandaigua was scheduled to drop off after hours. But the Canandaigua location wasn’t incredibly difficult to see at night since it was just a small sign in a window of a building that was primarily for another company. Then the out of hours drop box had no sign is was for hertz. It was plastered with the logo of the company that clearly was the main company of the building. When I felt uncomfortable with dropping the key in an unmarked (with hertz) drop box, I received these crazy suggestions to just lock the keys in the car but that I would be charged for an unlock fee. One rep told me the Canandaigua location was not an after hours location whereas another rep did say that was the case. I offered to bring the car back the neck day so that I could safety and comfortably return the car but was told I would incur a late fee. In all - while hertz was willing to talk to me, they did not seem to have it fully together when trying to give their car back to them and the suggested solutions seemed inappropriate while the right solution (have a branded after hours drop off box) did not exist.

9.6 Wonderful

Oct 2019

KAYAK

Pros:

The drop off sas very easy

Cons:

The staff could be more attentive to the language comprehension for people arriving from abroad

5.6 Fair

Aug 2019

KAYAK

Pros:

Car pick up at JFK was straight forward. Karen was extremely helpful. Pick up experience was great.

Cons:

Got stuck in traffic & did not get car to dropoff before it closed. Called customer service to find alternate dropoff location. Was on phone for 1 hour with 4 different reps & neither provided solution. Danny (47916) & another rep (N847396) were most unhelpful. Focused on selling extension. Terrible

6.8 Okay

Aug 2019

KAYAK

Pros:

Drop off was easy and the shuttle left timely.

Cons:

The pick-up experience was slow and there were no cars in the Full size area, even though we were told that there were. It took two conversations and a while for a car to show up for us. Overall not a very clear or efficient process.

1 out of 34

Budget

Cleanliness

7.0

Comfort

7.1

Pick-up/Drop-off

6.2

Value for money

6.5

One location in New York John F Kennedy Intl Airport

Show locations
from $94/day

Locations in New York John F Kennedy Intl Airport

Building 305 Federal Circle

+1 718 656 1890

Monday05:30 - 23:30
Tuesday05:30 - 23:30
Wednesday05:30 - 23:30
Thursday05:30 - 23:30
Friday05:30 - 23:30
Saturday05:30 - 23:30
Sunday05:30 - 23:30
View deals

Filters

Show reviews that mention

Reviews

4.0 Mediocre

Sep 2023

KAYAK
It took more than an hour to pickup the car as there were not enough vehicles on the lot. The line to get the car and the wait time was too long.

2.0 Poor

Oct 2022

KAYAK
I was unable to actually take the vehicle off the lot. The website did not reflect the other charges associated with the rental so I was unable to pay for the car/take it off the lot.

2.0 Poor

Oct 2022

KAYAK
Pickup took 1.5 hours with only 10 people ahead of us in line. We pre-checked-in on our phones and still had to provide the same information at the counter.

2.0 Poor

Oct 2022

KAYAK
Pick up was an absolute nightmare. Took over an hour to just check in and another 30+ min to actually be assigned a car. The waiting room was absolute chaos and tensions were very high as some people had been waiting over two hours. Absolutely unacceptable wait time to receive a rental car. No apologies or any explanation from staff as to the issues. When we dropped the car off at the Lagurdia location they had a line of at least forty people out the door. Budget needs to figure out there check in issues and I will never rent from them again.

10.0 Wonderful

Oct 2022

KAYAK
No frills no surprises

10.0 Wonderful

Sep 2022

KAYAK
Truck was still dirty. It wasn't cleaned

1 out of 82

Thrifty

Cleanliness

5.9

Comfort

5.9

Pick-up/Drop-off

5.1

Value for money

5.1

One location in New York John F Kennedy Intl Airport

Show locations
from $54/day

Locations in New York John F Kennedy Intl Airport

312 Federal Circle

+1 877 283 0898

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

2.0 Poor

May 2021

KAYAK

Pros:

The pick-up was so bad. It took them almost an hour to provide me with the car .The car was dirty,

Cons:

Have more respect and have the car ready

8.0 Very good

Apr 2021

KAYAK

Pros:

Short line. Hand sanitizer available. In Sarasota the rental car agent credited me for the toll I had to pay at the Chesapeake Bay Bridge Tunnel, which was not included in the prepaid EZ Pass (which uses photo recognition for payment)

Cons:

Staff member read a script of items available to purchase such as insurance and Sirius XM and EZ Pass. Hard to hear with mask. Could have been friendlier and less robotic. Purchased the EZ Pass for the week, however EZ Pass on the Chesapeake Bay Bridge Tunnel requires the EZ Pass device, or credit card payment, no photo recognition. Tool booth clerk complained that rental car companies should know this by now. Had to pay at that toll booth. Also, rental desk extremely hard to find coming in a car to pick up the car, as opposed to getting off airport shuttle. Long walk and no directions, little assistance from employees in the parking lot

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

It would’ve been great if I received a car?! My reservation was for 7 pm, I came at that time and was told there are no cars available. Asking when I would get a car wasn’t helpful: they told me they don’t know. I wasn’t given any options what I should do, when I can get a car or anything... Very poor customer service.

2.0 Poor

Feb 2021

KAYAK

Pros:

Thrifty was fine

Cons:

Thrifty was fine, but priceline was terrible, it was not clear that the rental was not editable and it really screwed me up. I will not be renting using Kayak again unless I am giving more trip flexiablity. Also I rent a car with 7 seat and had to upgraded to even get what I rented. Reeeeddiculous

8.0 Very good

Dec 2020

KAYAK

Pros:

Customer service was good. Overall pick up/ drop off was quick and easy. Car was clean and drove well.

Cons:

The toll pass was not worth it. A total rip off. The only reason I purchased was because I didn't have an EZ pass and was unsure if I would be able to pay cash.

2.0 Poor

Nov 2020

KAYAK

Cons:

As soon as they knew I booked the car on kayak the same day, they told I have to wait 3 hours before they can process my request (although the line was empty)

1 out of 50

Economy Rent a Car

Cheapest deal

Cleanliness

5.7

Comfort

5.1

Pick-up/Drop-off

5.1

Value for money

5.7

One location in New York John F Kennedy Intl Airport

Show locations
from $36/day

Locations in New York John F Kennedy Intl Airport

JFK Airport

+1 877 777 0010

Opening times not available

View deals

Filters

Reviews

3.6 Poor

Mar 2019

KAYAK

Pros:

Nothing

Cons:

Literally everything. Inconvenient location. Unfriendly staff. First car they gave me didn’t have a working radio. The second one had stains all over the seats and garbage under the seat. Spend an extra couple dollars and rent elsewhere.

6.4 Okay

Jan 2019

KAYAK

Cons:

We mentioned we were going upstate and it would be snowing. We were told the car would be fine but it certainly was not!! It was so dangerous and did not grasp on to the road so several times we thought we were going to crash as we had no control over the car. we would've gladly paid more to be safe

4.4 Mediocre

Dec 2018

KAYAK

Pros:

Car was clean

Cons:

Did not have the car that I reserved. I reserved a full size and they did not honor my reservation. All they had was a economy car. It ruined my trip. Also, the shuttle took 3 stops (30 minutes) to get to the rental parking lot. Very inconvenient.

2.0 Poor

Dec 2018

KAYAK

Cons:

When I arrived to pick up the car I reserved a week in advance at 9:45 AM, it was unavailable because I was "late" for my 9 AM pick up time. Economy did not contact me and was unable to offer me any assistance. They also stated they do not take walk-ins only reservations, so it was easy to determine that a car had never been available that day. Two other customers present at the time with reservations also arrived to find that there were no cars available. An abysmal experience. I can not believe Economy can run a business this way.

4.0 Mediocre

Dec 2018

KAYAK

Cons:

Terrible rental car. Car was dirty and had something mechanically wrong with it. Workers in the office are half asleep and have no personality . Definitely DO NOT recommend this company to anyone. Also price was way higher than what it said online

4.0 Mediocre

Nov 2018

KAYAK

Cons:

the hidden fees once i arrived at the rental center

1 out of 30

Dollar

4.6

Mediocre

284 reviews

Cleanliness

5.7

Comfort

5.5

Pick-up/Drop-off

4.4

Value for money

4.6

One location in New York John F Kennedy Intl Airport

Show locations
from $51/day

Locations in New York John F Kennedy Intl Airport

Building 318 Federal Circle

+1 866 434 2226

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

2.0 Poor

May 2021

KAYAK

Cons:

There were no cars available upon arrivals and dollar employees had no idea when they would be.

2.0 Poor

Apr 2021

KAYAK

Pros:

They didn’t have any cars when I got there the associate was not helpful at all and had a don’t bother me attitude

Cons:

A car

4.0 Mediocre

Apr 2021

KAYAK

Pros:

pick up Staff was coercive. Should be changed

Cons:

staff at reception should be honest and more helpfull

2.0 Poor

Mar 2021

KAYAK

Cons:

Customer service was horrendous. I am contacting the Better Business Bureau to report them. It was a terrible experience.

2.0 Poor

Mar 2021

KAYAK

Pros:

We arrived with 4 large bags weighing over 250lbs only to be told they were “out of cars” and they had no idea when more would be available. Didn’t matter at all that we had an existing reservation for an SUV. This caused us major disruption to our trip and a lot of stress. It forced us to take an expensive Uber to our destination and rent a car at a different location at a much higher prices. Will not be booking with Kayak or Dollar again. Truly awful experience.

Cons:

Keeping reserved cars on the lot. Having decent customer service or even basic humanity skills.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing.

1 out of 57

Fox

4.5

Mediocre

100 reviews

Cleanliness

5.4

Comfort

5.1

Pick-up/Drop-off

4.5

Value for money

4.8

One location in New York John F Kennedy Intl Airport

Show locations
from $40/day

Locations in New York John F Kennedy Intl Airport

Building 308 Federal Circle

+1 877 777 0010

Opening times not available

View deals

Filters

Show reviews that mention

Reviews

6.0 Okay

May 2021

KAYAK

Cons:

Car could have been cleaner on the inside and USB music wasn't working

2.0 Poor

May 2021

KAYAK

Pros:

Staff will completely scam you on insurance, rate, or both. Be very weary of this place! Multiple people were scammed the day we went!

Cons:

This company should focus on honest business vs. scamming customers in order to make revenue.

2.0 Poor

May 2021

KAYAK

Cons:

Shuttle driver needs customer service training. Little or no courtesy exhibited

2.0 Poor

May 2021

KAYAK

Pros:

the car ac is not working!! The windows as well is not working

Cons:

I will never book a car on this car rental agency

2.0 Poor

Apr 2021

KAYAK

Cons:

The fine print says you are required to pay for liability insurance if you don't already have your own, an extra $16 per day. My car smaller, it was due for an oil change when it was rented to me, and there was an alarming noise in the wheel well when traveling on the highway. Not only do they sneak in extra charges, but the cars and service are not worth the price or hassle. I will not rent from Fox again in the future.

6.0 Okay

Apr 2021

KAYAK

Pros:

Staff helpful and profesional.-

Cons:

Fox Company is located outside JFK, small inconvenience is that their shuttle is not parked by the Federal Circle where all rental cars are located and customers as myself needed to contact them by phone so I can be picked up and taken to their location. Perhaps, a better orgnization in time/schedule should be considered. Perhaps, Fox creating their own App for customers can create a more accessable and better experience. Now, the overwhelming ashtray odor in the car seats were unprecedented. Perhaps, changing/upgrading/removing the seat covers can override the odor and provide a better air/odor quality inside the car. Overall, yes, they are new kids on the block, they have potential and can grow to be one of the best car rental companies.

1 out of 26

Ace

4.2

Mediocre

149 reviews

Cleanliness

5.1

Comfort

4.9

Pick-up/Drop-off

4.2

Value for money

4.4

One location in New York John F Kennedy Intl Airport

Show locations
from $45/day

Locations in New York John F Kennedy Intl Airport

124-10 S Conduit Avenue

+1 855 588 0008

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

4.0 Mediocre

Sep 2023

KAYAK
I would have appreciated more transparency around the eventual cost of the vehicle. I was initially quoted $290 when I reserved it, and was told that would be the amount when I picked it up. Alas, I was presented with a daily "Geo Zone" fee— something I wasn't notified of when renting the car. I dropped the car off after requesting an additional day (I tried to do so at pick-up, but was told I'd have to call to extend), and was charged a total of $457. Additionally, I thought I would be renting the car from ACE, a company I've heard of, but was surprised to learn that I'd actually be renting it from Drivo (a company I've never heard of). I was also told I could receive $25 back, if I submitted a Google review, prior to even leaving the lot with the car The lack of transparency made me very uncomfortable. In the future, I'll stick to (albeit sometimes pricey) companies I know, like Hertz.

2.0 Poor

Sep 2023

KAYAK
Long lines bad costmer service

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

The manager at Ace was very rude and had me on the do not rent list for keeping the car a few days longer than the reservation. Which I was in fact in contact with them everyday I kept the car and was being charged everyday that I had it over the time reserved. My trip was extended so I extended my rental. People do it all the time. I was not given my money back that I pre paid towards the rental when I made the reservation.

10.0 Wonderful

May 2021

KAYAK

Pros:

Easiest drop off ever

Cons:

Everything was excellent

2.0 Poor

Apr 2021

KAYAK

Pros:

no car was made available to me - indeed the lot was packed with 30 people waiting for THEIR cars which didn't exist so it wasn't just me

Cons:

pretty much everything. be careful what you pay for because you might just get it

4.0 Mediocre

Apr 2021

KAYAK

Cons:

Really far to get to from JFK - after you take the train to the rental car area you then need to call a shuttle to be picked up. On the return we just threw the shuttle driver $20 and he dropped us off directly at the terminal which was much easier.

1 out of 38

National

7.6

Cleanliness

7.9

Comfort

7.4

Pick-up/Drop-off

7.8

Value for money

6.9

One location in New York John F Kennedy Intl Airport

Show locations
from $93/day

Locations in New York John F Kennedy Intl Airport

Building 308 Federal Circle

+1 844 648 1610

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Filters

Show reviews that mention

Reviews

2.0 Poor

Oct 2020

KAYAK

Cons:

I never got any sort of confirmation, therefore was not able to rent the car

6.8 Okay

Aug 2020

KAYAK

Pros:

The staff was helpful, although a little slow.

Cons:

The car looked very used and smelled like smoke.

10.0 Wonderful

Feb 2020

KAYAK

Pros:

Excellent

Cons:

Excellent

10.0 Wonderful

Feb 2019

KAYAK

Pros:

The staff was wonderful. Picking my own car was the best.

2.0 Poor

Sep 2017

KAYAK

Pros:

The car was available on time.

Cons:

The car got terrible mileage partially due to grinding wheel bearings, and needed air in tires- no wiper fluid. I performed the easier tasks of course. Due to my business constraints, I had to time to exchange the vehicle.

10.0 Wonderful

Jul 2017

KAYAK

Pros:

The guys asked on checkout if we needed the fast pass - nice touch, saved us a ton of time

1 out of 5

Sixt

6.3

Cleanliness

6.9

Comfort

7.1

Pick-up/Drop-off

6.6

Value for money

6.2

One location in New York John F Kennedy Intl Airport

from $60/day

Locations in New York John F Kennedy Intl Airport

312 Federal Cir

+1 888 749 8227

Monday00:00 - 23:5906:00 - 23:00
Tuesday00:00 - 23:5906:00 - 23:00
Wednesday00:00 - 23:5906:00 - 23:00
Thursday06:00 - 23:0000:00 - 23:59
Friday06:00 - 23:0000:00 - 23:59
Saturday06:00 - 23:0000:00 - 23:59
Sunday06:00 - 23:0000:00 - 23:59

Filters

Reviews

10.0 Wonderful

Sep 2022

KAYAK
It was ok

2.0 Poor

Sep 2022

KAYAK
Everything was great until they stole $260 on our credit card without our permission and still haven’t given us a refund. $260 more than was agreed to through kayak.

4.0 Mediocre

Jun 2022

KAYAK
It took an hour and a half to pick up the car at 11 at night.

4.0 Mediocre

Jun 2022

KAYAK
Took so long to get car that they said to take a larger car - which was fine but had dents and paint chips on every panel.

2.0 Poor

Jun 2022

KAYAK
i made a reservation online through kayak around noon & prepaid to pick the car up that night. when i got to the rental location, i was told i couldn’t rent the car using my debit card, which is the same card i used to make the reservation. sixt said i could only get a refund if i canceled 24 hour ahead of time. if i book a reservation at noon for a 6:30pm pickup on the same day, there is no way for me to cancel 24 hours in advance. my child & i are in flight from domestic violence, we had to move all of our belongings into a hotel on the 15th, it was the only opportunity we had to leave safely. sixt took 240 dollars from me, kayak took another 30. i spent 270 dollars & got nothing. i have about 30 dollars left to my name. i left an abuser in my home to be abused by sixt & robbed by sixt. i’m so disturbed that businesses are allowed to take hundreds of dollars from people living in poverty when NO SERVICE HAS BEEN RENDERED. i’m trying to keep myself & my child alive, sixt has bled my family dry in exhange for NOTHING & left me with no money to feed my child.

2.0 Poor

Sep 2023

KAYAK
This rental facility has to be one of the worst in the country for being at a major airport. Pick up and drop off we’re terrible. Cars everywhere. Too hard to differentiate between Sixt and the other companies. Signs wrong. Horrible. Felt bad for the staff because the facility is terrible for them to do their job.

Empire Rent A Car

6.4

Okay

No reviews available

2 locations in New York John F Kennedy Intl Airport

from $198/day

Locations in New York John F Kennedy Intl Airport

835 Pennsylvania Avenue

+1 718 649 6600

Opening times not available

98-28 Queens Boulevard

+1 718 353 6848

Opening times not available

Filters

No reviews available

Right Cars

5.5

Fair

No reviews available

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

New York City John F Kennedy Airport

Opening times not available

Filters

No reviews available

Routes Car & Truck Rentals

5.1

Fair

No reviews available

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Queens, NY , EUA

Opening times not available

Filters

No reviews available

Easirent

4.7

Mediocre

No reviews available

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

John F. Kennedy International Airport

Opening times not available

Filters

No reviews available

U-Save

4.7

Mediocre

No reviews available

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

150-32 North Conduit Avenue

+1 718 565 7222

Opening times not available

Filters

No reviews available

keddy by Europcar

6.0

Okay

No reviews available

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Jfk Airport Building 340, New York

+1 718 632 1632

Opening times not available

Filters

No reviews available

Advantage

No score available yet

Most popular

One location in New York John F Kennedy Intl Airport

from $46/day

Locations in New York John F Kennedy Intl Airport

318 Federal Circle

+1 718 632 1632

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

9.6 Wonderful

Mar 2018

KAYAK

Pros:

Fast check out, good location with other major rental brands

Cons:

Car was in mediocre condition. Probably explains the good price. They tried to sell me a Fast Pass claiming if I used a toll road and didn’t have it, I’d be charged $25. Simply not true.

2.0 Poor

Mar 2018

KAYAK

Pros:

Nothing. Poor service

Cons:

My reservation was not honored. I was left in the cold at 1 am in NYC Then when i pleaded for a vehicle they wanted to charge over 5 times the reservation price i had placed online. absoulutely disgusting

4.4 Mediocre

Mar 2018

KAYAK

Pros:

So checkin was quick..

Cons:

That being said when I was sent out to the lot to pick up the car, the attendants were in cars listening to music. One of them refused to get out and pointed to another car. On drop off, there was no one outside. I left the headlights on pointed at the office and it took 5 minutes for someone to come out and check us out. The Kia Sorento had zero options. Really nothing. They wanted $23.95 a day for EzPass. Hertz charges $3.95

3.2 Poor

Mar 2018

KAYAK

Cons:

We were very angry and disappointed that we were faced with a 145% increase in our cost to rent our car due to the exhorbitant premium for an EZE Pass for the week. We were expecting to pick up our car, having already paid the rental charges and be on our way. We were then informed that if we were going thru tolls, we would be unable to pay cash. Unless we paid for the EZE pass ($226 incl taxes and fees) then we would be charged $25 for each time we went thru a toll plus the cost of the toll. We were staying with family in Arverne meaning frequent use of tolls. We were astounded - how can that kind of premium be added at pickup with no warning (e.g. we had booked the car 2 months in advance with no notice re additional cost of EZE pass.. We were also treated with shame and guilt that we would even question these charges. We would like some explanation why you would inflict this kind of usury on an unsuspecting client who rented from you in good faith. We would ask for an adjustment to the EZE portion of our bill and direct communication with the executive in your company who chose to set these rates. Chris & Charleen Evans

2.0 Poor

Mar 2018

KAYAK

Cons:

Arrived at the airport at 5 am only to be informed they had no cars. I had to beg to just get refunded. The attendant was incredibly inept and indifferent. Then I had to find another car from another agency and paid triple what I thought I would be paying. I will only rent from professional agencies from now on.

2.0 Poor

Feb 2018

KAYAK

Cons:

Your website said nothing about advantage needing a $200 deposit on top of he payment I already paid to you. My confirmation said it was pre-paid in full. I didn’t have enough credit to hold he deposit and therefore did not receive the car I rented. This was very upsetting. You should really state deposit information clearly and in bold when a person is booming through your site. I purchased insurance through your site and would like it refunded ($18) if possible. I wasted my time and close to $50 in transportation fees to get to and from the rental location.

Ace Rental Cars

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

124-10 S Conduit Avenue

+1 855 588 0008

Opening times not available

Filters

No reviews available

ADDCAR RENTAL

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

124-10 S Conduit Ave, South Ozone Park

+1 877 326 7368

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday09:00 - 17:00

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

318 Federal Cir, Jamaica, Queens County, New York

+1 718 632 1632

Opening times not available

Filters

No reviews available

Drive Tri-State

No score available yet

One location in New York John F Kennedy Intl Airport

from $79/day

Locations in New York John F Kennedy Intl Airport

310 Federal Circle

+1 718 541 0932

Opening times not available

Filters

No reviews available

Drivo Rent A Car

No score available yet

One location in New York John F Kennedy Intl Airport

from $43/day

Locations in New York John F Kennedy Intl Airport

124-10 S Conduit Ave

+1 855 550 0008

Opening times not available

Filters

No reviews available

Europcar

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Please Go To Fox Counter

+1 877 777 0010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

NU Car

No score available yet

One location in New York John F Kennedy Intl Airport

from $116/day

Locations in New York John F Kennedy Intl Airport

229-20 S Conduit Ave, Jamaica

+1 718 413 0000

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday09:00 - 17:00

Filters

No reviews available

Shouqi

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Take The Airtrain To Advantage Stat Jfk Airport Building 340

+1 718 632 1632

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Federal Circle

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in New York John F Kennedy Intl Airport

Locations in New York John F Kennedy Intl Airport

Building 308 Federal Circle, Jamaica, , USA New York

+1 914 368 0091

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

2553 travelers who rented a car in New York John F Kennedy Intl Airport gave the car agency they used an average rating of 5.3

Car rental locations at New York John F Kennedy Intl Airport

Good to know

Most popular agency

Advantage

Most popular car type

Mini

Average price

$67/day

Good deal

$53/day