Cons: I reserved to pick up the car at 9 at the McCain Mall Sears. But there weren't any cars there. They still hadn't been delivered from the airport. Another lady had been waiting a long time too. Finally got the car at 10. Also, stood in line for a half hour for the return.
Feb 26 2017
First time with budget rental!
Cons: I rented a vehicle with Budget first time. Their representative was a employee from Sears and the office was located in the corner of Sears Auto Center. I waited in the line to picked up my rental around 30 minutes.He assigned the different location (an hour away) I requested as a drop off location. I learned that the location was serving between 8am-2pm Monday-Friday when I went back to request a change due to the technical issue of the car. However it doesn't show up online same way. The vehicles are poorly maintanced.
I returned my car to the airport. I asked a ride however I received an answer "They don't provide".
100% sure they did not serve the money I paid. No customer satisfaction. Just made my trip more challenge!
Apr 23 2017
Pros: Pickup and drop off people I dealt with were both great and friendly
Cons: The agent behind the counter was terrible and work was the last place he wanted to be ! It showed in his attitude!