Saint Pete Beach Car Rentals

Pros: Only thing good was a vehicle was available.

Cons: Not the class reserved & was over $130 more than promised. Outside of the vehicle was covered in dirt, dings & missing body panels. Inside was not cleaned properly & smelt like cigarettes! The representative at St. Petersburg was very rude to me. Mark the vehicle full of fuel when it only was half. Having to waste my time going back inside to correct & go fill up when I had an appointment to make.

CLOSED with NO notification

Pros: The office was closed when we got there at 5:30 though the signage clearly stated that they were supposed to be open until 6 pm! No help from customer service and was forced to make other transportation arrangements. I believe others have had problems with this particular office

No car and no service

Cons: Called Budget to pick up car next morning, told I must get it today because there would be no cars. Rushed over to Budget 15 minutes prior to closing and it was closed. Called Budget and they could not explain why it was closed and wanted me to drive 40 minutes to another location. When I informed them that was impossible, they could not guarantee a car tomorrow morning when they opened. Talked to a service representative and same story. No help, no explanation, no customer service, and no compensation. I will never use Budget/AVIS again. It really upset me that they closed early, their information was incorrect (car now but no car when they opened) and no help whatever due to their mistake. Don't use Budget, they don't care about customer service.