Pros: People are excellent customer service agents.Gas mileage was awesome. Driving was fun.
Cons: Rear window on that make of car collects rain hard to see of...wouldnt but this car. Also the sound system sucked.
Nov 22 2016
Pros: Service was fast and congenial. Overall, a very good value.
Cons: The Hyundai Elantra is very noisy at highway speeds. It's road noise that made me wear ear plugs while on my 500 mile road trips. Gas mileage was great, as I averaged over 39 mpg.
Dec 26 2016
Easy and Nice Vehicle.
Pros: High quality, clean vehicle (mini-van rental). Pick-up was easy, friendly staff at the location (non-airport location). The gentleman seemed genuinely concerned that we have a clean, nice vehicle.
Cons: I received a call ahead of time asking me to return a call to confirm the rental...I confirmed it when I rented it and wasn't looking to do more. Also, there was 3/4 of a tank at pick-up, which is how they expect it returned. I just wish it was mandatory that it's a full tank when returned. It makes it much simpler so I don't have to guess "how much to get it to 3/4 tank".
Jan 3 2017
Pros: The free upgrade with in state tags.
Cons: Windshield and exterior were dirty.
Jan 7 2017
The car was not an proper suv
Cons: small car/no options only one car
Feb 10 2017
Pros: It was a quick pick up and return of car. Friendly and informative.
Cons: The car had a half full tank when I picked up. I think it should be full when picked up. It is hard to return with a half full tank.
Cons: Get there told there is a $200 deposit so deposit $200 into my account go back to Hertz then they tell me they are charging me for an extra day. $70!!!!!! The peopke were less than sympathetic just saying it's not iur fault ut is Kayak. I didnt end up renting the car and will never uae kayak or hertz again ever!!