Carrollwood car rentals

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Carrollwood, FL
Oct 30 — Nov 6
Same drop-off
Carrollwood, FL
Sat 10/30
Noon
Sat 11/6
Noon

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Carrollwood car rental reviews and directory

From $28/dayRated #1
Enterprise
Best rated
Most popular
7.5 Good (138 reviews)
4 locations in Carrollwood
Enterprise
Locations in Carrollwood
  • 7.6
  • 7.6
  • 7.4
  • 7.3
  • 7.6
Recent reviews
10.0 ExcellentAug 17 2021
Customer service was great and the process quick. Very courteous and friendly reception.
6.0 GoodApr 23 2021
The staff was difficult at the airport, we had to pickup are car at a different location(On Nebraska) and to get a Uber to that location. Once we got there.....The young lady was very helpful. Was concerned on drop off because we originally was to have a car from the airport but the young lady state we could drop off the car at 3909 hillsborough ave. Which was ok but we still were inconvenienced on a expense of getting a Uber.Making sure that you have enough vehicles to rent to customers. All three locations next to enterprises did not have cars to rent to customers. Customers were pissed off and being turned away without any assistances.
2.0 MediocreApr 20 2021
Enterprise accepted my reservation for a Sunday return to a location that is not open on Sundays. I walked to the Dropbox to find that “due to security issues” they do not accept drop offs after hours and if you drop the keys, you are liable for anything that happens to the vehicle. My flight out was before they opened on Monday. I spent 90 minutes on the phone trying to find someone who could tell me what to do and ultimately, no one had an answer for me. National chain submitted a ticket with the branch I was using in HOPES that they wouldn’t charge me if I returned the car to the airport the next day. Apparently the national brand has no way of contacting branch managers in instances like this and they also don’t have authority to waive fees on behalf of stores using their name. The entire experience was extremely inconvenient. Luckily I didn’t miss a flight because of it but as a young female renting a car alone, I did NOT appreciate sitting in a car in a bad part of town (bad enough for them to blame no drop offs on security issues) for 90 minutes. It has been 2 days since Sunday and I still have not received a call regarding my experience, though I’ve left multiple messages. I’ve had great experiences with Enterprise in the past but the lack of competence I experienced from the team this past weekend will cause me to take my business elsewhere going forward. I know mistakes happen but a large chain should have a much better internal communication system and plan for things like this. Very disappointing.
2.0 MediocreApr 19 2021
It was ugly and stressful experience. Everything could and should be better.Everything
4.0 OkayApr 12 2021
With some hesitation my issue was resolved.My rental car smelled of marijuana and after waiting for an hour I asked for a discount instead of waiting even longer for them to get another car in. After leaving and having the car closed up for an hour, the smell was unbearable. I was not comfortable driving my children around in that vehicle. After several phone calls, they were able to replace my vehicle. I was very disappointed that I lost almost a day of my vacation.
2.0 MediocreMar 30 2021
Staff were friendly and politeI rented a full size and they cave me a economy. The car felt unsafe as it would shake while driving on the highway. They gave a car with half full gas tank instead of full tank trying to get gas money out of the customer. There is no way to return right at half full point. I returned with 3/4 full and spent money out of my own pocket.
2.0 MediocreMar 23 2021
I had a rental a car reservation for my business trip. The night before my flight. Enterprise called and cancelled my car. Thwy explained they had more reservations than they had cars. It was extremely hard to find another since i found out it was spring break for others. Thank God Fox rentals pulled thru for me. Unless something changes, I've rented my last Enterprise car. I've even purchased Enterprise used cars for my salespersons.
2.0 MediocreMar 20 2021
They cancel my reservationUpdate their availability
2.0 MediocreMar 17 2021
Very friendly staff but after I speak with them to verify availability on cars and do the reservation they don’t have no cars when I arrive lost my time
4.0 OkayJan 2 2021
Did not rent The site office was closed and understaffed. They ran out of vehicles. Went elsewhere
From $30/dayRated #2
Budget
5.9 Okay (45 reviews)
2 locations in Carrollwood
Budget
Locations in Carrollwood
  • 6.2
  • 6.4
  • 5.8
  • 5.5
  • 5.8
Recent reviews
1.9 HorribleOct 11 2021
Worst experience with a rental company; awful customer service and lack of communication about company policies and hours of operation. Never again!
7.9 GoodSep 14 2021
Pick up was simple and quick. I dropped off at a different location but was confused about what I actually needed to do to drop the car off. I ended up going to the airport counter and everything was taken care of simply. I feel there should be a bit more instruction for the drop off part in the email just to avoid confusion.
1.9 HorribleAug 12 2021
The requirement for picking up the rental was different from going inside. Couldn’t even get the rental cause they don’t support my credit card or debit card
1.9 HorribleAug 8 2021
We reserved a minivan. We waited at the counter for 35 minutes while our “van” was being cleaned. Counter agent was passive aggressive. We were told our” minivan” was waiting in spot “G27”. When we went to the garage to pick up our minivan, there was no vehicle in spot G27. The garage agents/attendants gave me the Nissan Pathfinder in H41. Then another customer came up to me as I was packing and she was given the same Nissan Pathfinder in that spot. It was absolutely unprofessional. I would not recommend Budget/Avis. I expect to be refunded the money I spent on the minivan I never received. Overall, I will not be utilizing Budget again in future for my car rental needs.
8.0 ExcellentJul 4 2021
The staff was friendly and helpfulThe car has a slight smoke smell, which I was warned about but it bother me a little bit.
10.0 ExcellentJun 30 2021
Staff could not have been friendlier in both Tampa and W Palm BeachPrice
6.0 GoodMay 31 2021
Pick up location was easy to get to, avoided having to go to airport.During pick up I specifically asked for the car to be free of smoke smell. Staff assured that they flag cars that smell like smoke in the system and that the car I was getting was good. This was not the case - the car reeked! When I asked for a different car they said none was available in the same class. They only offered to wipe it and spray with Lysol. It was a holiday weekend and impossible to rent another car in short notice so had to deal with smoke smell.
10.0 ExcellentMay 28 2021
Pickup way easy.Not charging us twice would be a start. Let’s see, there were 8 people in line at drop off and by the time it was our turn, the rental was late. They tried to charge us for the day because of it. Yeah, no. Just an absolute disaster at St. Augustine drop off. The poor kid in there had no idea what he was doing.
10.0 ExcellentMay 4 2021
very quick processvery tight facility and office
2.0 MediocreApr 28 2021
When we got to Tampa to pick up the car the office was closed. I called budget, they told me they close at 2 on Saturday, my pick up time. I asked if they had a car at the airport, they said no. I asked if they were open at the office on Sunday I would pick up the car on Sunday. They said they open at 9 but my car was no longer available , event though I didn't pick it up and they were closed all night. !!!! Called enterprise at the airport they got me a car immediately at the airpot. Will NEVER use you for anything. You don't even know my car wasn't picked up and I even got emails from you telling me my contract was cancelled. NEVER AGAIN!!!!!!Stay open or not accept the pickup time if you're closed DUH !
From $24/dayRated #3
Hertz
Cheapest deal
5.9 Okay (64 reviews)
2 locations in Carrollwood
Hertz
Locations in Carrollwood
  • 6.1
  • 6.3
  • 5.6
  • 5.3
  • 6
Recent reviews
1.9 HorribleSep 19 2021
I had to cancel this reservation because the pick up location was not at Tampa Airport as I had requested. I had a very difficult time cancelling this via Kayak & Hertz. Won't use Kayak ever again.
8.0 ExcellentApr 23 2021
Changing drop off was easyInventory on site could have been accurate
8.0 ExcellentJan 6 2021
Overall it was a good experience.
9.6 ExcellentFeb 17 2020
Could not have been easier. Check-in agents were great.
4.8 OkayNov 28 2019
Able to easy change drop off location over the phone for a minimal price. Staff at turn in was greatCleanliness of car. Was disgusting. And only had less than a 1/2 tank of gas. Pick up location was a $35 dollar Uber ride away from airport with no shuttle
8.4 ExcellentNov 8 2018
good value Good performance on road gas tank cover release was hidden and took a while to find it.Took a while to obtain vehicle The windshield washer tank did not work, the water tank had a hole in it. The dome light switch did not always work
2.0 MediocreOct 7 2018
A failI went to go and pickup my rental car., but was not able to get it. I was not aloud to pay with my debit card because of pore credit check.i was not able to make it to new job. I have used my debit card to rent a car before.Bad service, not being aloud to rent using my debit card.
8.8 ExcellentJun 26 2018
Hayes Chevy RentalThe car was great - and clean!We rented car on online - we were supposed to pick it up before noon - which was ok cause our flight was on time - but then our flight was delayed and we arrived at the airport late which means we couldnt go pick up our rental - which would of been a huge inconvenience cause it wasnt at the airport. We went to the Hertz at the airport and begged for a car there, we did get one, $50 more, our price was not honored, burt we were glad to have a car. Pick up places shouldnt have a noon close time - seriously. Also when we dropped off car, they told us to leave keys in car, so we did, then the car locked shut. The girl who checked us out told us we would get chartged a late fee caus eof that - and was not pleasant at all - and not helpful either - customer skills lacking.
5.2 OkayJun 3 2018
Bait and switch to off airport lotExtremely slow pickup waited 30 min in line. Booked for airport pickup but they said I booked it for pickup off site and if I didn’t insist to pickup at airport they would have made me take a taxi offsite. Charged me an extra $50 to pickup at airport but said I had to return at the offsite location. Before I returned the car I called to see if I could return to airport, after spending an hour on the phone trying to get an answer someone said I could return to airport with no extra charge but could make the change or confirm it. I was able to return to airport but took another 30 min to drop off. Not good
5.2 OkayMay 1 2018
Location far from airport, staff overwhelmed, pickup time 45 minutes, gas tank half full, maintenance required light on.
From $35/dayRated #4
Avis
6.1 Good (18 reviews)
2 locations in Carrollwood
Avis
Locations in Carrollwood
  • 6.6
  • 6.5
  • 5.7
  • 5.5
  • 5.7
Recent reviews
8.0 ExcellentJun 2 2021
The car wasn't cleaned
8.0 ExcellentJun 1 2021
Friendly staff, very clean carHidden expenses when you book are ridiculous. Was originally to pay 500 when I booked online. Card was charged over 1000 when I picked up.
2.0 MediocreApr 18 2021
Nothing, no customer service AT ALL!!!!!!!! It was wrong location pick up instead at the Tampa airport, the airport AVIS rep offer me the same car for the DOUBLE PRICE!!!! When I went to the pick up location, spend $40.00 on Uber, who is going to compensate my inconvenience?, the location was closed. When I called the next day, the service rep told me that car was not available and hang up the phone. Will NEVER use your service in the future and posted the same response on all the social media. Your service is horrible and the worth it could be.Provide the customer service and about customers.
6.0 GoodApr 17 2021
Staff was good the wait was very longPrice way too high!
2.0 MediocreApr 3 2021
The location called one hour before the car was to be picked up an canceled the reservation. Left a voicemail. No attempt to find at another location, give a voucher for another trip. I called back a couple times and eventually gave up and decided to enjoy my vacation. Ride shares were scarce and it was extremely inconvenient. First night we didn’t have food. Very stressful experience.Having a car and fulfilling the order.
2.0 MediocreApr 28 2020
The price was great for the 1st few days.Would have been nice to know up front that it costs an extra $10 to extend your rental agreement...would have been nice to know upfront it costs an extra $10 to change drop off location. It would have been critical to know my rental price would jump from $17 per day to $50 per day because I had to extend my rental agreement due to my car not being repaired yet. I am extremely dissatisfied.
8.4 ExcellentMar 25 2019
The suburbanThey could have had my car I reserved instead they didn’t had to find one at another Avis then argue to get the same price I originally reserved at. Terrible company no customer service
2.0 MediocreMar 20 2018
I reserved an economy car and when I went to pick it up was given a huge SUV and told there were no other cars. The satellite office told me to go to the airport to swap it out. The airport also said they had no other cars. Why reserve a car if there is no care taken to give you that car. It was noon - not late in the day. Finally after refusing to leave - I couldn't drive a huge SUV - they gave me a car just returned and not cleaned . They were very nasty about it . When I returned the car the attendant told me to put the keys in the car when I tried to hand them to hi. The door was closed and locked the keys in. Again, the attendant told me to go to the booth in the garage since he couldn't' check me in and was nasty. No more AVIS for me!!!!!!!!!!!!!!!!!!
10.0 ExcellentAug 11 2017
Nice rental.Fast easy service.Vehicle had no washer fluid and was begging for an oil change on the dash before i brought it back. Besides these things, the vehicle performed flawlessly.
6.8 GoodJun 24 2017
Kayak is misleadingAll my previous car rentals off the airport had a shuttle to the lot. This did not. Beware of Kayak listings.
265 travelers who rented a car in Carrollwood gave the car agency they used an average rating of 6.7

Car rental locations in or near Carrollwood

Good to know

Most popular agency

Enterprise

Average price

$34/day

Good deal

$27/day

When to book a rental car in Carrollwood

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Carrollwood

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Carrollwood car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Carrollwood.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Carrollwood car rental.

Top tips for renting a car in Carrollwood

  • 25% of our users found rental cars in Carrollwood for $27 or less

FAQs about renting a car in Carrollwood

  • Some car rental companies in Carrollwood which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Enterprise, Hertz and Budget

  • On average a rental car in Carrollwood costs $34 per day.

  • The average gas price in Carrollwood is $3.63 per gallon over the past 30 days. Filling up a gas tank costs between $44 and $58, depending on the car size.

  • Car rental companies onsite at Tampa airport include Executive Car Rental, Alamo, Hertz, Fox, Sixt, Thrifty, Enterprise, Ace, Dollar and Budget.

  • Car rental companies that offer shuttle or pick-up services from Tampa airport to off-airport locations include Alamo, Hertz, Fox, Sixt, Thrifty, Enterprise, Dollar, Budget, Advantage, and Avis.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • In Carrollwood, cars are most frequently rented at Enterprise 6845 N Dale Mabry Hwy (3 miles from city center).

  • On average a rental car in Carrollwood costs $239 per week ($34 per day).

  • On average a rental car in Carrollwood costs $1,026 per month ($34 per day).

  • Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).