Pros: Matthew the Manager was excellent. Very friendly and helpful. Car was perfect for what I needed. Only suggestion - Bertz needs a key drop box at airport or partner w Enterprise to allow guests to leave keys with gen. For Walt or late flights - you still have to go to their location, leave the car and then take a taxi. In today's world that extra expense is not needed. Or they should have an extra set of keys. I'm sure they do but it's probably not as easy for them to get the car - but I would recommend they consider that.
Dec 29 2016
Cons: all I did was drop off car in Owensboro. the clerk said he would take off $10 because of the smoke smell and that was the best he could do. The person who picked me up also commented on how bad the car smelled of smoke.
May 27 2017
Great service. So-so car
Pros: Melanie at the Owensboro location was super. I loved the pick-up service.
Cons: The Nissan Versa had design flaws. The driver's floor mat would not stay in position. Any movement of the fob caused the trunk to open.