Cons: It was a one day rental and they charged me for two days at $60 a day.
Nov 15 2015
Pick up address was wrong!
Pros: I was not able to pick the car up because I ended up going to the wrong place: the one on the email. It was a nightmare to find another car.
Cons: I was not able to pick the car up because I ended up going to the wrong place: the one on the email. It was a nightmare to find another car.
Dec 29 2015
Great service and learned a tip!
Pros: This agency called me in the morning to let me know I may not have a car at the time I requested it. I ended up getting a car but the overall tip is to never trust the call centers and make sure you talk to someone at the location to ensure they have a car, especially during peak rental periods.
Jan 31 2017
Economy car rental from Gainesville to Jacksonvill
Pros: Everything went fine
Cons: Nothing to not like
Apr 9 2017
Pros: Not a darned thing!
Cons: I was provided by KAYAK a date, location and time to pick up an Avis rental car. When I arrived on time at the designated location the Avis rental counter was un-attended and the rental counter was closed. When counting Avis by telephone Avis was 100% un-cooperative and un-helpful in assisting me to secure an Avis rental car from an alternative Avis location. Fortunately, albeit "last minute", I luckily found a rental vehicle from one of Avis' competitors. As a result of this incident, I will NEVER AGAIN use Avis - or KAYAK.
Jun 9 2017
Cons: One tire was at 28 lbs..not in the 40's...gas tank was not on full but it all worked out & the orlando team was excellent
Jun 17 2017
No cars available
Pros: Reserved through Kayak but there were no cars available when I got to the location. Person behind the desk said it was the darn internet's fault.