Cons: It was a one day rental and they charged me for two days at $60 a day.
Nov 15 2015
Pick up address was wrong!
Pros: I was not able to pick the car up because I ended up going to the wrong place: the one on the email. It was a nightmare to find another car.
Cons: I was not able to pick the car up because I ended up going to the wrong place: the one on the email. It was a nightmare to find another car.
Dec 29 2015
Great service and learned a tip!
Pros: This agency called me in the morning to let me know I may not have a car at the time I requested it. I ended up getting a car but the overall tip is to never trust the call centers and make sure you talk to someone at the location to ensure they have a car, especially during peak rental periods.
Jan 31 2017
Economy car rental from Gainesville to Jacksonvill
Pros: Everything went fine
Cons: Nothing to not like
Apr 9 2017
Pros: Not a darned thing!
Cons: I was provided by KAYAK a date, location and time to pick up an Avis rental car. When I arrived on time at the designated location the Avis rental counter was un-attended and the rental counter was closed. When counting Avis by telephone Avis was 100% un-cooperative and un-helpful in assisting me to secure an Avis rental car from an alternative Avis location. Fortunately, albeit "last minute", I luckily found a rental vehicle from one of Avis' competitors. As a result of this incident, I will NEVER AGAIN use Avis - or KAYAK.
Jun 9 2017
Cons: One tire was at 28 lbs..not in the 40's...gas tank was not on full but it all worked out & the orlando team was excellent
Jun 17 2017
No cars available
Pros: Reserved through Kayak but there were no cars available when I got to the location. Person behind the desk said it was the darn internet's fault.
Cons: See above
Aug 6 2017
Cons: I was not informed that Avis does not accept debit cards, so I got no car and therefore almost lost my flight to Brazil.
Aug 17 2017
enjoyed our chevy cruze
Pros: The car was affordable. The gentleman we picked the car up from, while not outgoing, got the job done. The back seat was a little cramped, but it wasn't considered a "luxury car," so I guess that was to be expected.
Cons: There was a faint odor of cigarettes in the car.
Pros: Great counter service. Good price. Clean new car. No problems.
Jan 20 2017
Pros: EZ & fast
Jul 18 2017
Pros: The service was great and the car was good. Great gas milage. Very basic car, but we didn't need anything fancy.
Sep 6 2017
Beware of the first car they show you!
Pros: The service provided by the Belleville Enterprise Rent-a-Car office was awesome!
Cons: Classic upsell - and I'm the sucker that fell for it. "Your full-sized car is ready". Around the corner comes an old Toyota Camry, with a fresh detail job. Looks great - not renting a new and impressive car. Renting an old car. "Well, we can get you into XYZ car for $15 more per day, or the LMNO SUV for $20 per day."
Great salesmanship, just beware of the first car you sign up for. It maybe a Nissan Altima equivalent - but what year?