Cons: My reservation was for a Hertz location off airport location that I could not get to unless I took a Taxi. This was not communicated to me when I booked on Kayak. I had to pay Avis $135.00 for a car. This is Bullshit.
Mar 25 2016
Memphis Sonic Drive
Pros: From the moment I walked in, I was met by a smile and a friendly greeting. Very easy and hassle free experience and got a 2016, not a bad thing at all!
Pros: My reservation was for 6pm. I called and made them aware I was on my way due to my ride arriving late , guy says well take care of you when you arrive. got there at about 6:10 and the door was locked. The person at the counter just stood there not even acknowledging I was at the door so I never got the rental.
Cons: That I was ignored this was a very important trip concerning my future and I missed it.