Hampton Car Rentals

Not available

Pros: The reservation process

Cons: I few days prior to the date of the rental I called to see how the pickup process works, they said call 15 minutes prior to when I needed to be picked up. When I called on the day of the rental it took three calls before I was connected to the local office. I was then put on hold for a minute. When they came on line they told me the car that I had reserved was no longer available because it was after the pickup time. Then they put me back on hold to see if there was anything else available. After a few minutes they came back on the line and told me they did not have anything available and would check with there other office to see if they had one available. While waiting on the phone I did a search and was able to reserve a car at another location. When they came back on the line they answered the phone with how May I help you. I told them what I had been on hold for, they were going to put me back on hold so I told them to forget it.