Columbia car rentals
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Columbia, IL
Apr 21 — Apr 28
Same drop-off
Columbia, IL
Wed 4/21
Noon
Wed 4/28
Noon
Columbia car rental information
| Pick-up location | Columbia |
|---|---|
| Rental locations | 1 |
Columbia car rental reviews and directory
Hertz
Locations in Columbia
5706 S Lindbergh Blvd+1 314 843 6570
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
2.0 MediocreApr 6 2021
Pros: We rented a cargo van, so the space was nice and the seats were super comfortable.Cons: Where to start? Van pickup-Van was dirty, there was writing on the driver's side window, and it only had 1/4 tank of gas. Total trip was 24 hours, van overheated 5 hours into trip. Coolant reservoir was empty so had to replace with 8 personal water bottles until we could get antifreeze. Called Hertz-could only get automated responses saying that it was upwards of 75 minutes to connect with an agent. Started texting and was told to drop off at nearest location, however, would not provide us with nearest location. Got antifreeze and refilled the reservoir which was empty again. Limped to destination for the night. Still not able to contact anyone from Hertz. Next morning, check the antifreeze and looked like it was holding. Drove 30 minutes, stopped to get gas and noticed fluids were leaking from the van. Again, called Hertz and nothing. Looked up the nearest Hertz, drove there only to find they were closed on Sundays. Find another Hertz, drove there only to find that location was closed permanently. Went into Budget (which was nearby to were Hertz was supposed to be) to see if we could rent something but they didn't provide one way rentals-at least we were able to talk with a real person. Budget told us to talk with Avis, which was located in the airport where Hertz was supposed to be. Walked into Avis and talked with Avis and Enterprise, who were both sold out. Told them our story about not being able to get in contact with anyone from Hertz-"no wonder they are going out of business". Avis & Enterprise, told us to take it to get fixed and gave us the name and address of repair shop. Took it to repair shop which fortunately was open on Sunday morning. Repair shop fixed a hose pipe that had come undone, and four hours later we were on our way. Had Hertz done an initial check of the van-they may have noticed something was amiss but my guess is their incompetence was the problem. Still no call or text to make sure we were alright, But it doesn't end there-time to take the van back. Our contract showed the address to drop off the van, and when we get there-there is not a Hertz in sight. Luckily, a security guard was able to point us in the right direction. We dropped off the car and were told to leave the keys in the car but never asked about our experience. Bottom line: we will never, ever, ever rent from Hertz again. It was the worst rental experience we have ever had. As Avis, Enterprise, Budget, and the repair guy said-"no wonder they are going out of business". They left us stranded and if it weren't for the fact my husband knows a little about cars, we could have been in real trouble. Thanks for nothing Hertz-no wonder you are going out of biusiness!
10.0 ExcellentFeb 22 2021
Pros: Yes; Yes.
8.0 ExcellentOct 14 2020
Pros: Staff was very friendly and explained options.
3.6 MediocreAug 12 2019
Pros: Not opened on day of drop off. They claim on the box that I would be charged an extra day because they do not open till Monday. WTFCons: Rent from airport site as I thought. I learned my lesson dealing with a sup-par web site
2.0 MediocreJun 3 2019
Cons: When I got there they were closed. I have requested a refund and they said 7 to 10 days, that shouldn’t be the case. I had to Uber my way to my final destination. Very upset and unhappy
9.2 ExcellentMar 22 2019
Pros: Staff friendly and pick up and drop off was easy and smooth.Cons: Everything was fine. Car 2018 Malibu was surprisingly underpowered. No acceleration for passing big trucks, etc.
4.4 OkaySep 20 2018
Cons: car rental company is not near the airport. nor sure why this location came up after booking a flight to st louis. unfortunately i only found this out after arriving via the airport shuttle that i was booked at a different location. Hertz offered 2 options either uber to the other location, What?!? or pay $160 for a car from their lot on top of the $40 for the other lot. no thanks. being a Gold member I expected more. I took the shuttle back to the airport and rented a car from Thrifty for $70.
2.0 MediocreSep 12 2018
Did not pick up vehicle; given incorrect location through 3rd partyPros: Everyone that I spoke with was very polite.Cons: Vehicle Pickup location was changed during the booking process. This rental was prepaid. I lost my money and was without a vehicle for the duration of my travel. No one was actually helpful. Everyone simply transferred me to someone else. I never got a working resolution for my issue. When you work with a 3rd party, that implies an endorsement and trust in the business relationship. I was told by two different employees from Hertz that my issue is common and happens all the time. Since there is knowledge of the issue and it has not been fixed, this implies that all parties involved are content to take a customers payment without delivering a service. Good day to everyone involved...never again will I do business with any of the companies (Kayak, Expedia, Carrental.com, Hertz).
3.6 MediocreSep 3 2018
Location Bait & SwitchCons: I showed up at the St. Louis airport Hertz location - the location I selected when searching for cars - only to be told you'd booked me at another location 45 miles away. I couldn't get there. I spent an hour on the phone trying to switch my reservation. And I nearly missed the meeting I'd flown in for. The folks at the airport location said this happens all the time. I had to make a whole new reservation and pay more for it. I still haven't received reimbursement for my initial reservation either. Waiting on $210. I assume I'll have to spend more frustrating time on the phone trying to get it back.
2.0 MediocreAug 11 2018
Pros: The car ran well.Cons: The pick-up was not at the airport. The counter service was not customer friendly. The car was dirty and smelled of smoke. The instructions for pick-up at the 800# (because the pick-up location is not a 24 hour service center) were to call an hour prior for pick-up or the rental company would reimburse the taxi fare. However, they would not pick-up nor reimburse the $62.00 taxi. I will not rent from them ever again!
Budget
Locations in Columbia
11157 Lindbergh Business Court+1 314 845 1963
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 09:00 - 12:00 |
4039 Jeffco Boulevard+1 636 467 5693
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 09:00 - 12:00 |
9.6 ExcellentAug 11 2020
Cons: Have me an upgrade due to the high volume of business they have been experiencing. That was awesome, but they also we're turning vehicles around so quickly and focusing on sanitizing them that they did not have time to wash the exterior. Did not matter to me, it was just the only silly little thing I can say that wasn't flawless.
2.0 MediocreJul 12 2020
Cons: Letting us know you havr to have a credit check b 4 you go and pick up a rental.. To find out you are denied
10.0 ExcellentMay 27 2020
Pros: The staff was very friendly and the car they set me up in was very comfortable and clean.
10.0 ExcellentMar 26 2019
Pros: The staff was extremely friendly and I had a great experience! I've never rented from Budget before but from my first interaction with the staff, I knew that I made the right decision.
9.2 ExcellentFeb 11 2019
Pros: Patrick was very friendly.Cons: I think I could have saved a little more if I had used the 30% rentalcars.com offer that was in my email; but, I ran out of time to change my reservation. On 2/4, I paid $136 for a one day rental, St. Louis, MO to Hickory, NC. On 2/10, I paid $36 for a 2-hour rental, Lynchburg, VA to Richmond, VA.
6.0 GoodMay 15 2018
The vehicle was fine, Budget’s service was terrible!Pros: Car was clean, late model, ran well, no issues with the vehicle.Cons: The employee morale at the St Louis Airport Budget is terrible! Not one “hello” or smiling face during the entire car rental experience - both renting and returning. Things started at the airport with the Budget shuttle driver yelling at an elderly customer who was having difficulty boarding the shuttle. When we arrived at the service counter(shared with Avis rental car), we were met with a long line, we have no issues waiting in line, but since the counter is shared with Avis rentals it was confusing to figure out which side to go...as it turned out, there’s only one line, but a simple sign or a door greeter would have been nice as many other customers were just as confused as we were. When we finally made it through the line and approached the service counter, I was checked in by a “Manager” who already looked annoyed, he mumbled every word he spoke and got visabily angry with me as I kept asking him to repeat himself. He didn’t have a speech impediment, I just couldn’t hear him speaking to me over the other customers and representatives. He whispered something to the representative sitting next to him while he could not find my reservation, at one point he handed me back my Govt. CC and ID and told me someone else whould finish helping me as he was going to take his break. I finally got the rental vehicle which ended being $110 more than the quoted price, I called the 1-800 number to try to figure out the price difference but gave up after being transferred several times, I had already taken possession of the vehicle, so I had my doubts they would be able to do anything about the price anyway. On return of the vehicle, we were once again met with a confusing experience, there was a rental return sign pointing to several lanes already full of returned vehicles, I had to weave my way through several lanes until I thought I found the right space, I stepped out of the vehicle and waited for an attendant to check the vehicle back in. After not being acknowledged for several minutes, I walked across the lot to ask another attendant what to do, he suggested that I just leave the vehicle and I would get my receipt emailed to me. I’m familiar with the car rental process at airports, I travel frequently for both work and pleasure. I’ve never had such a poor rental experience previously. This appears to be an employee morale problem much larger than a few disgruntled workers.
2.0 MediocreOct 10 2017
Cons: i rented a car from airport site using kayak. when i went to pick it up it was another site in town. kayak let me down..... budget helped me correct it.
2.0 MediocreJun 13 2017
Charged more than agreed upon rate - made returning car VERY difficultPros: Car was okCons: Rate quoted: $226 Rate Charged: $301 Gave a very bad return address that was 30 minutes from airport and the would not shuttle to airport
2.0 MediocreApr 16 2017
Cons: That I had put that I would return the car in Chicago Illinois and when I called to the local budget they said if I returned in Chgo I would be charged $150.00 daily that's insane so I had to drive all the way to Arnold Missouri to return the car missed some appointments I had schedules on Friday because of the inconvenience and will most likely not rent from budget again I've never had that issue with Enterprise very very upset!!!
2.0 MediocreMar 26 2017
Cons: I was FORCED to pay for loss/damage insurance or told I could not rent the vehicle. This was DESPITE the fact that I had a reservation with a confirmation number for the car WITHOUT the insurance. This is complete highway robbery and fraud. I am extremely mad that I was forced to pay almost $200 that I didn't want or need to.
Enterprise
Locations in Columbia
156 Southwoods Ctr+1 618 281 8303
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
3633 Lemay Ferry Rd+1 314 894 4400
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
3932 Jeffco Blvd+1 636 461 1469
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
4927 South Kingshighway+1 314 832 8800
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
5718 South Lindbergh+1 314 842 6220
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 10:00 - 14:00 |
8.0 ExcellentMay 24 2020
Pros: Very busy
10.0 ExcellentMay 3 2020
Pros: Staff was very friendly and helpful.Cons: Nothing! I was pleased.
10.0 ExcellentOct 8 2019
Pros: The staff was very friendly and went above and beyond taking care of my rental for me. When we were doing the walk around to make sure everything looked good, we noticed there was some bird poo on the side of the vehicle and they said they wanted to give it a quick wash for me before sending me out in it, which I though was very nice of them to do that, even though they didn't have to. I have rented from different Enterprises around the St. Louis and St. Charles areas, and this one has been by far the best.
8.4 ExcellentAug 26 2019
Pros: Customer service was great.Cons: The interior and exterior of the rental was kinda dirty/had outside (leaf) debris in the inside of car from previous driver as well as bug residue and visible dirt on the exterior from previous driver(s).
2.0 MediocreMay 21 2019
Pros: Staff was very rude. Car reserved not available at pickup
10.0 ExcellentMar 7 2017
Great servicePros: Got me in and out quick, was cheaper than I booked for, big plus! The car was a bit woren out on the inside but got me where I was going.
2.0 MediocreJan 28 2017
Horrible, need my money backPros: The enterprise that kayak selected to use was not the same location that the airport takes you to with their shuttle. Therefore I had to rent a completely different car from the airport enterprise or try to figure out some way to get 40 minutes away where the reservation was. Kayak should know that the airport shuttle does not go to the location that was selected and that it would be extremely difficult to get there without knowing a lot about that area. I didn't get to use my kayak reservation and because of kayak I had to rent 2 cars essentially and only used one. Please don't waste my money and refund my reservation.
10.0 ExcellentDec 13 2016
First inspection of the carPros: I liked that personnel inspected the car at the beginning with youCons: The car was wet when they gave it to me, they had just washed it, which is fine but if it had some damage it would be hard to see with the reflect of the water
2.0 MediocreDec 13 2016
Wrong enterprise locationCons: This Enterprise was 40 minutes from the airport with no shuttle. The airport shuttle took us to the one in Berkley that was 5 minutes from the airport and had the shuttle. The taxi alone would have been more than the car rental
9.2 ExcellentOct 14 2016
Pros: The ease of picking up the car and dropping it off. The agents were very nice and helpful.Cons: The cost of the added insurance. I know this is an option but I paid $40 for the car and $60 for the insurance! I did not like that part.
Avis
Locations in Columbia
11157 Lindbergh Business Court+1 314 845 1829
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 09:00 - 12:00 |
4039 Jeffco Boulevard+1 636 464 8757
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 09:00 - 12:00 |
8.8 ExcellentDec 2 2019
Dodge Caravan is a must for long trips with familyPros: The ordering process was so simple I thought it was too good to be true. Loved the gps feature, backup camera, steering wheel functions, the fact that I could plug a regular plug in to an outlet, the huge space behind backseat for luggage, seats that folded down, seats that reclined so far it was almost like lying in bed, and ability to control each individual section's temperature. Also, I'm super grateful I was allowed to turn the auto in a few hours late with no charge. It's really hard to judge when you'll be home after driving through several states.Cons: The engine light was on so I was unable to use the autostart function...sad panda. Other than that, everything was great
8.0 ExcellentApr 24 2017
a little slow...but flexiblePros: I made a reservation without realizing I it was for a location other than the international airport location where I was arriving. It took a long time to get to the desk upon arrival. Once I got to the desk, I found out my mistake. To complicate matters, it was on Thursday before the Easter weekend. The other location was 30 minutes or so away. The rental agent gave me the price for a new reservation at the airport--but it was almost double the price of my reservation. After several minutes and a final request to see if the rental agent could do ANYTHING to help me, he found a rate that was $20 higher than my original reservation. I really appreciated that!!! Sometimes slower is okay. Thank you!Cons: If I could have gotten through the process faster, I could have spent more time seeing St. Louis...but as mentioned...I made the reservation mistake and Avis/Budget helped me out.
162 travelers who rented a car in Columbia gave the car agency they used an average rating of 6.1
Car rental locations in or near Columbia
Good to know
Most popular agency | Enterprise |
|---|---|
Most popular car type | Mini |
Average price | $73/day |
Good deal | $48/day |
When to book a rental car in Columbia
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Columbia
- 25% of our users found rental cars in Columbia for $48 or less
- Intermediate rental cars in Columbia are around 70% cheaper than other car types, on average
FAQs about renting a car in Columbia
Some car rental companies in Columbia which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Enterprise, Budget and Hertz
On average a rental car in Columbia costs $73 per day.
The average gas price in Columbia is $3.21 per gallon over the past 30 days. Filling up a gas tank costs between $39 and $51, depending on the car size.
Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type in Columbia.
Car rental companies onsite at Lambert-St Louis airport include Hertz, Enterprise, Alamo, Budget, Dollar, Avis and National.
Car rental companies that offer shuttle or pick-up services from Lambert-St Louis airport to off-airport locations include Hertz, Enterprise, Alamo, Thrifty, Budget, Dollar, Avis, and National.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Mini car rental in Columbia costs $53 per day, on average.
A Full-size car rental in Columbia costs $76 per day, on average.
A Standard car rental in Columbia costs $38 per day, on average.
In Columbia, cars are most frequently rented at Enterprise 10501 Page (20 miles from city center).
On average a rental car in Columbia costs $510 per week ($73 per day).
On average a rental car in Columbia costs $2,184 per month ($73 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).