Columbia Car Rentals

Cons: When I got to the rental place it was a higher cost and then they overcharged me a fuel fee at the end even though I had filled the tank with gas.

Cons: I reserved a car for a friend and he went to the wrong Budget office and he was told "sorry, take a cab" to the correct place a half hour of driving away. So rude.

Cons: kayak advertised this as ""near airport" when this location is 30 minutes from the airport on the otherside of town. The car smelled like cigarettes.

Cons: Your site defaulted to a location in St.Louis that WASNT the airport. Seriously? It was 20 minutes away from the airport location. Had to pay twice as much on Avis. not a good first experience..

Cons: The final cost was not the confirmed price of the reservation. Counter person attitude was not one would except for customer service. The person did not go over the details of added items and did not want to say why charges were different. It would be nice if someone went over the car with you instead of pointing out were in the lot its located. Finally, it bothers me that there is an hourly charge for each hour not returned on the exact time of pickup. I was charged $21 dollars for forty minutes of being so-called late in return even though the return time was printed on the paper work which turned out was the time I thought I would have had the car back.

Cons: THE LOCATION OF THE RENTAL WAS VERY MISLEADING; BEDGET AT THE AIRPORT DID NOT HAVE OUR RESERVATION! WE WERE IN DIRE CIRCUMSTANCES!

Cons: No power seat seats was uncomfortable when you drive for long period of time

Cons: The service at the Budget sight was awful.

Cons: I thought I had rented a car from Budget next to the airport and when I got there it was 31 miles away so I had to rent one from budget at more then double the rate of the budget for 31 miles away. Needless to say I paid the extra money. but won't use Kayak again to rent cars