| Economy | $41/day |
| Compact | $37/day |
| Intermediate | $38/day |
| Full-size | $46/day |
| Minivan | $71/day |
| Full-size SUV | $70/day |
| Mini | $31/day |
| Premium | $60/day |
| Luxury | $73/day |
| Commercial | $39/day |
| Standard SUV | $54/day |
Pros: super staff, great teamwork, clean vehicle, great value. shout out to philip, mark, and brittany as well as behind the scenes staff-- everyone very kind
Pros: The car was nice and had no issues
Cons: Pick up took an hour. Staff member was kind but very slow and easily distracted and then we had to wait for car to be fully cleaned. After renting I called to try to adjust reservation and was told it couldn’t be adjusted at all so I had to change plans even though hertz states it can be changed.
DO NOT BOOK THROUGH THIRD PARTY
Pros: Nothing
Cons: Because it was a third party rental, there was no guarantee that for anything apparently. We showed up to Hertz to find out the office was closed for the entire weekend and we were left stranded without a car. Our reservation was allowed to be made for a time when it wasn’t physically possible to get a car. We had to pay triple at the only other rental place at the airport.
Premium Brand...Bargin Basement Service
Pros: Car was clean
Cons: 1- didn’t have a car for me that I had ordered said ‘have to call the other locations... what the? Made no attempt to give us a discount on another type of car
2-Sevice person didn’t look up from her screen to address me, didn’t get up from her chair and only smiled and got up when she started telling me how to fill out the Herz survey. Recommending I give her a 10
Pros: Signed up for a full car for the week. when I went to drive away I had noticed a stale cigarette smell. Mentioned it to the check out receptionist and without hesitation offered the next car available which happened to be the Nissan Rogue compact SUV, for the same price!
Huge upgrade, no hassle!
Cons: My first conversation on the phone carried a tone of disinterest as if they could care less if I rented from them or not. Didn't set my expectations too high, however, once I came in their demeanor was much more professional. Must have been a bad day or moment!
Did Not Use Pickup/Dropoff
Pros: Very Easy and Quick Checkin / Checkout Process.
Cons: Wish there were cheaper options. $129; 3.5 Days...The per day amount for the lowest class of car seems high to me.
5 stars!
Pros: Easy process! Good customer service. Ask for Brittney.
Hertz On Monument Near Costco...
Pros: Jasmine was very nice and helpful with the car selection. Would consider renting again from this location based solely on the friendliness of the staff.
Cons: Wait was significant due to call volume and number of clients ahead of me. My car was on empty not full. Must trust Hertz to correct the billing appropriately.
Rental Location did not have vehicle that was booked for
Pros: - quick solution turnover
Cons: - didnt have vehicle to something that was booked earlier? this seems weird
- car was not ready
- car needed to be cleaned first
- slow
- fuel was not full even though I was told it was full -.-
Great customer service
Pros: Great customer service and personnel at office
Pros: Nothing
Cons: Got to the lot at 7.30 for pickup and the did not have a car available. The sent to ubet across town to anothef hertz lot for my car. 2 hr later. Never again with hertz. No appology
Pros: friendly staff
Cons: gave me a beat up car and the car took forever to pickup. they didn't have any available at the time i was there.
