Extension needed due to 10 month old son's hospita
Pros: The lady at the desk was very nice and helpful. When I finally reached someone to extend my rental the man was very courteous and helpful.
Cons: They did not vacuum or clean the car that well. A quick run through of the features of the car would have helped. The screen for media, phone, maps etc. Was very difficult to figure out. Also the car was E85 fuel and I had no clue until I went to pump gas. I want sure if I could use E87 as there was no E85 to be found anywhere in the small town. I finally got a hold of a buddy who said it was fine to use E87.
Nov 1 2016
Pros: Picking up the car at the Glenway location
was very fast. Not so much at drop off.
Check in person disappeared for 10 minutes
as I pulled up. Only car to check in at 5 am.
Shuttle driver was fast a courteous.
Cons: Slow return process.
Apr 18 2017
Cons: Everything went well. The cars d customer service was excellent
Apr 18 2017
Easy return of a smelly car.
Pros: The return process at Port Columbus was wonderful and easy.
Cons: The car smelled horribly of cigarette smoke even though there were signs warning of a $250 fine if car comes back smelling of cigarette smoke. The smell never left and was most offensive.