Pick-up location | Elkhart |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 2 |
Popular agencies | Enterprise |
Economy | $42/day |
Compact | $42/day |
Intermediate | $44/day |
Standard | $46/day |
Full-size | $47/day |
Minivan | $72/day |
Premium | $61/day |
Luxury | $75/day |
Pickup truck | $57/day |
Compact SUV | $51/day |
Intermediate SUV | $52/day |
Standard SUV | $57/day |
Supplier choice | $61/day |
Hertz
7.3
Good
17 reviewsCleanliness
7.5
Comfort
7.0
Pick-up/Drop-off
7.5
Value for money
7.5
One location in Elkhart
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Reviews
8.0 Excellent
Jan 2021
Pros:
Staff were good and drop off was very easy.Cons:
We rented a 7 passenger SUV I thought we would have more room for passengers and luggage. The front was very comfortable.9.2 Excellent
Oct 2020
Cons:
Information about the GPS system3.2 Mediocre
Jun 2019
Pros:
nothingCons:
everything8.0 Excellent
Apr 2019
Pros:
The staff was very friendly and it was easy pick up and drop offCons:
The car had been smoked in and that was a down side for us4.8 Okay
Oct 2017
Cons:
Wasn't told there would be a $200 security deposit needed on top of the rental charges.6.0 Good
Jun 2017
Pros:
The minivan was greatCons:
The time it took to actually get the vehicleBudget
7.1
Good
13 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
6.6
Value for money
6.6
One location in Elkhart
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Reviews
3.6 Mediocre
Oct 2020
Pros:
the priceCons:
a lot. First off, Google and Apple Maps had a hard time finding the location, it was showing it in a different location than it was. When I called, the lady was rude and not very helpful. When I showed up she was short and not very friendly. The car was dirty, scratched, dented, etc. Dropoff was easy (hopefully I did it right). Parked and filled out the form and dropped it in the box.5.2 Okay
May 2016
Cons:
Did not get the final receipt at the drop/off location, was promised the receipt by e-mail, still waiting for it.10.0 Excellent
Apr 2016
Pros:
Service and price8.8 Excellent
Dec 2015
Pros:
The pickup went very smoothly. The car was nice and comfortable. The cost was good.Cons:
A previous driver smoked in the car and the smell of smoke was strong and off putting.10.0 Excellent
Oct 2015
Pros:
Everything went smoothly ... makes me a return customer and definitely will recommend them to others.Cons:
Can't think of anything.10.0 Excellent
Jun 2022
7.9 Good
Sep 2021
3.6 Mediocre
Oct 2020
Pros:
the priceCons:
a lot. First off, Google and Apple Maps had a hard time finding the location, it was showing it in a different location than it was. When I called, the lady was rude and not very helpful. When I showed up she was short and not very friendly. The car was dirty, scratched, dented, etc. Dropoff was easy (hopefully I did it right). Parked and filled out the form and dropped it in the box.5.2 Okay
May 2016
Cons:
Did not get the final receipt at the drop/off location, was promised the receipt by e-mail, still waiting for it.10.0 Excellent
Apr 2016
Pros:
Service and price8.8 Excellent
Dec 2015
Pros:
The pickup went very smoothly. The car was nice and comfortable. The cost was good.Cons:
A previous driver smoked in the car and the smell of smoke was strong and off putting.Avis
5.0
Okay
2 reviewsCleanliness
5.0
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
8.0
One location in Elkhart
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Reviews
2.0 Mediocre
Apr 2021
Pros:
The Bluetooth.Cons:
Customer service was terrible. My appointment was for 4pm, no one was in the office till 420pm. It was dirty when we picked it up. It wasn’t what we wanted. Very dissatisfied with the whole thing. I’ll never use Avis again.8.0 Excellent
Apr 2022
2.0 Mediocre
Apr 2021
Pros:
The Bluetooth.Cons:
Customer service was terrible. My appointment was for 4pm, no one was in the office till 420pm. It was dirty when we picked it up. It wasn’t what we wanted. Very dissatisfied with the whole thing. I’ll never use Avis again.Enterprise
4.0
Okay
15 reviewsCleanliness
5.0
Comfort
5.0
Pick-up/Drop-off
5.0
Value for money
5.0
6 locations in Elkhart
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Reviews
2.0 Mediocre
Sep 2020
Cons:
Enterprise called me a day before and told me they had to canceled my car as they had high demand for the Holiday and they did not had the car that I reserved many days ago. They told me they couldn’t do anything that put me on a waiting list to see what day they could have a car available.!9.6 Excellent
Jul 2019
Pros:
Staff was great to work with! Check-in and check-out were super easy!10.0 Excellent
Aug 2017
Cons:
Pickup time changed from 4pm to 12 by company, not me. Couldn't find my contract, but agent finally did. Also company had changed my 2 week rental to a one day rental. Again agent fixed all.9.6 Excellent
Apr 2017
Pros:
EverythingCons:
Nothing10.0 Excellent
Jan 2017
Pros:
free upgrade7.6 Good
Jan 2017
Pros:
Rental needed cleaning and also dog hairs where all over the seats.Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Elkhart
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Reviews
2.0 Mediocre
May 2020
Pros:
Nothing Very unprofessional10.0 Excellent
Jan 2020
Pros:
Staff was great friendly, helpful, I really liked the minivan, It was my first time driving that make and model car and I decided that I may just go bye me one.Cons:
The instructions of use for the plate pass could of been explained, it's a metal box that is stuck on the windshield. I did.have to travel on the Indiana -Illinois toll way and did not know that the box contained a ez pass. So electronically the box was being picked up and I was pulling over to pay cash Lol. 3 days later I figured out what the metal thing on the windshield was. The staff did compensate me for my trouble with the platepass, and I was very pleased with the way they handled it.9.6 Excellent
Jul 2018
Pros:
Great vehicle for family vacation.Cons:
Air conditioning does not work well when car switched to alternative power. Works great when driving, but not when stopped.6.4 Good
Jul 2018
Pros:
The SUV.Cons:
One poor employee was asked to staff all of Dollar and Hertz. I waited more than 20 minutes in line. He was a terrific employee who was asked to do far too much. Not fair to him or to the customers.10.0 Excellent
Jun 2018
Pros:
Car was brand new with only 400 miles!Cons:
I had a hard time finding the car in the lot. The numbering was difficult to use.10.0 Excellent
May 2018
Pros:
Car gets great gas mileage.Cons:
Restrictions when paying with Debit card.Most popular agency | Enterprise |
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Most popular car type | Compact |
Average price | $59/day |
Good deal | $49/day |