Pros: This was my first rental from Hertz. So far so good
Jul 14 2016
Pros: much closer than the airport
Cons: waited much to long for a simple return, and finally was told if I didn't require a receipt, just leave the keys, which made me very nervous, but I needed to go, so I did.i was concerned about hertz claiming damage later and I wouldn't be there to dispute. I did take pictures for my protection, but shouldn't have needed to.
Feb 18 2017
Pros: The car was clean with a full tank of gas.
Cons: The person working at the desk was unpleasant. When I called to extend my rental, I was put on hold for 23 minutes.
Mar 15 2017
Everything was good beginning to end
Pros: pickup and drop off good. car was great for price. staff was helpful
Jun 26 2017
Pros: The minivan was great
Cons: The time it took to actually get the vehicle
Oct 25 2017
Cons: Wasn't told there would be a $200 security deposit needed on top of the rental charges.
Cons: the car was not ready when promised and took a long time to prepare. The dashboard was smeared with grease. The gas tank was on empty and I had to get gas before I could even go home to pack the car...a ploy to get more gas in the tank at the end of the trip!!
Jan 23 2017
Pros: free upgrade
15 travelers who rented a car in Elkhart gave the car agency they used an average rating of 7.9