Pros: Again, everything went quickly and efficiently. Everyone very friendly.
Jul 12 2016
Pros: Very convenient drop off
Cons: Should be a less expensive option for a 2 hour rental
Nov 30 2016
WHAT A VALUE
Pros: Because they needed cars moved to the Miami area, I paid $15 for a day car rental from Venice to Boca. Make sure to use Kayak to check for these very low rates!!!!
Dec 6 2016
Pros: Super friendly woman at drop off in Venice. Zero complications.
Dec 19 2016
Pros: Agent was nice.
Mar 18 2017
All was perfect!
Pros: The car was available for pick up at the arranged time. It was clean and ran well. No problems at all!
Jun 10 2017
Fits my Budget
Pros: One of my best car rental experiences ever. Clean, new, upgraded car ready to go on time. Best part , Budget representative did not do the usual heavy sell job to add all the expensive options. Will certainly check with them again.
Jul 10 2017
Worst Rental Car Business Ever
Cons: Worst rental service.. Started at the pick up location, then i was charged me for Insurance i never signed up for, was charged for tolls when the device was turned OFF ( i paid all of them in cash) I was hung up on while talking to customer service corp. headquarters and it has been by far the most frustrating experience. I've ever had. Will not be going back.
Jul 28 2017
So helpful and friendly
Pros: Drop was was the best part...so friendly, and they gave me a ride home!
Pros: When I first walked into Hertz I was greeted kindly and excited for a small trip I was taking while in Florida. The gentleman at the rental counter was very nice. I was expecting to rent the best value car but was surprised to be behind a Chevy Cruise a newer one at that.
Cons: When I rented the car I was told I would need to bring the tax from the insurance in cash (exact change), when I brought it in the lady at the counter insisted I used my credit card so she didn't have to make a bank deposit.
Feb 27 2017
Pros: The Hertz representatives were very nice and helpful.
Cons: They were very busy and the parking is incredibly limited. They did offer us a discount-the vehicle was a little beat up on inside-but they made sure they documented this.
Mar 15 2017
Great car with great service
Pros: Friendly and prompt.
Aug 24 2017
Pros: Our agent was very helpful. He showed me everything I needed to know to operate the car. This was a first.
Cons: Our agent told us that the gas tank was full. I didn't check it and down the road I discovered that it wasn't. That was partly my fault.
Nov 20 2017
Cons: Surprise! When you pick up the car is when you find out about the $200 deposit. It was nowhere in my agreement or receipt from Kayak
Pros: This was my first time using kayak, I was a bit nervous. Everything went so smoothly I don't know why i never used it before. Prices were great and service was excellent.
Nov 9 2017
Cons: Flew into Florida to buy a truck. The truck broke down and we were stranded at the repair shop with more business to do before we left. We needed a rental car for a day. Hertz didn’t have any drivers that could come pick us up. Enterprise said we had to have a LOCAL drivers license, and that the credit card couldn’t be tied to my bank account. Avis (online and reservation phone number said they were sold out of cars. We called the local Avis office directly and they did, in fact, have inventory to rent. Terms from Enterprise (local drivers license and credit card requirements) need to be made just as clear as minimum age and insurance when you make a reservation. Wasted A TON of time.
Mar 29 2017
Pros: Pick up and drop off with ease
Cons: Car was a little smaller then I thought it would be